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Conference azur::mcc

Title:DECmcc user notes file. Does not replace IPMT.
Notice:Use IPMT for problems. Newsletter location in note 6187
Moderator:TAEC::BEROUD
Created:Mon Aug 21 1989
Last Modified:Wed Jun 04 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:6497
Total number of notes:27359

4277.0. "ALARMs, and TSAM go astray!!!!" by COL01::LUNT () Thu Dec 17 1992 13:09

Hi all you terminal server fans,


	Here is my problem, I have alarms set up on the Mux servers, see the
log file below, all of a sudden they start going off with communications
with target has been interrupted. A look with  TSM (also provided ) shows
all terminall servers in error status. This has happend a couple of times
now. One time we had to reboot the machine, the second time we only had to
quit DECmcc and restart with manage/enter. THe terminal servers were still
reachable via other vms machines. any one have any ideas?


Alarm:	indeterminate	Terminal_Server DXC:.tm.5 Link A	Rule tm5_link_state_a encountered an exception	10-DEC-1992 18:13:10.73	Domain DXC:.DM.ALL_MUXSERVER	[4,5]
	Info1: Communication with the target has been interrupted
	Info2: (CHANGE_OF (Terminal_Server DXC:.tm.5 Link A link status, *,*), at  every=00:10)
	Text: TM5 Link state changed
Alarm:	indeterminate	Terminal_Server DXC:.tm.5 Link B	Rule tm5_link_state_b encountered an exception	10-DEC-1992 18:13:13.22	Domain DXC:.DM.ALL_MUXSERVER	[4,6]
	Info1: Communication with the target has been interrupted
	Info2: (CHANGE_OF (Terminal_Server DXC:.tm.5 Link B  link status, *,*), at  every=00:10)
	Text: TM5 Link state changed
Alarm:	indeterminate	Terminal_Server DXC:.tm.6 Link A	Rule tm6_link_state_a encountered an exception	10-DEC-1992 18:13:13.92	Domain DXC:.DM.ALL_MUXSERVER	[4,7]
	Info1: Communication with the target has been interrupted
	Info2: (CHANGE_OF (Terminal_Server DXC:.tm.6 Link A link status, *,*), at  every=00:10)
	Text: TM5 Link state changed
Alarm:	indeterminate	Terminal_Server DXC:.tm.6 Link B	Rule tm6_link_state_b encountered an exception	10-DEC-1992 18:13:14.57	Domain DXC:.DM.ALL_MUXSERVER	[4,8]
	Info1: Communication with the target has been interrupted
	Info2: (CHANGE_OF (Terminal_Server DXC:.tm.6 Link B  link status, *,*), at  every=00:10)
	Text: TM5 Link state changed
Alarm:	indeterminate	Terminal_Server DXC:.tm.7 Link A	Rule tm7_link_state_a encountered an exception	10-DEC-1992 18:13:15.04	Domain DXC:.DM.ALL_MUXSERVER	[4,9]
	Info1: Communication with the target has been interrupted
	Info2: (CHANGE_OF (Terminal_Server DXC:.tm.7 Link A link status, *,*), at  every=00:10)
	Text: TM5 Link state changed
Alarm:	indeterminate	Terminal_Server DXC:.tm.7 Link B	Rule tm7_link_state_b encountered an exception	10-DEC-1992 18:13:15.55	Domain DXC:.DM.ALL_MUXSERVER	[4,10]
	Info1: Communication with the target has been interrupted
	Info2: (CHANGE_OF (Terminal_Server DXC:.tm.7 Link B  link status, *,*), at  every=00:10)
	Text: TM5 Link state changed
Alarm:	indeterminate	Terminal_Server DXC:.tm.8 Link A	Rule tm8_link_state_a encountered an exception	10-DEC-1992 18:13:16.30	Domain DXC:.DM.ALL_MUXSERVER	[4,11]
	Info1: Communication with the target has been interrupted
	Info2: (CHANGE_OF (Terminal_Server DXC:.tm.8 Link A link status, *,*), at  every=00:10)
	Text: TM5 Link state changed
Alarm:	indeterminate	Terminal_Server DXC:.tm.8 Link B	Rule tm8_link_state_b encountered an exception	10-DEC-1992 18:13:17.00	Domain DXC:.DM.ALL_MUXSERVER	[4,12]
	Info1: Communication with the target has been interrupted
	Info2: (CHANGE_OF (Terminal_Server DXC:.tm.8 Link B  link status, *,*), at  every=00:10)
	Text: TM5 Link state changed
Alarm:	indeterminate	Terminal_Server DXC:.tm.9 Link A	Rule tm9_link_state_a encountered an exception	10-DEC-1992 18:13:17.55	Domain DXC:.DM.ALL_MUXSERVER	[4,13]
	Info1: Communication with the target has been interrupted
	Info2: (CHANGE_OF (Terminal_Server DXC:.tm.9 Link A link status, *,*), at  every=00:10)
	Text: TM5 Link state changed
Alarm:	indeterminate	Terminal_Server DXC:.tm.9 Link B	Rule tm9_link_state_b encountered an exception	10-DEC-1992 18:13:18.04	Domain DXC:.DM.ALL_MUXSERVER	[4,14]
	Info1: Communication with the target has been interrupted
	Info2: (CHANGE_OF (Terminal_Server DXC:.tm.9 Link B  link status, *,*), at  every=00:10)
	Text: TM5 Link state changed
Alarm:	indeterminate	Terminal_Server DXC:.tm.a Link A	Rule tma_link_state_a encountered an exception	10-DEC-1992 18:13:18.50	Domain DXC:.DM.ALL_MUXSERVER	[4,15]
	Info1: Communication with the target has been interrupted
	Info2: (CHANGE_OF (Terminal_Server DXC:.tm.a Link A link status, *,*), at  every=00:10)
	Text: TM5 Link state changed
Alarm:	indeterminate	Terminal_Server DXC:.tm.a Link B	Rule tma_link_state_b encountered an exception	10-DEC-1992 18:13:18.99	Domain DXC:.DM.ALL_MUXSERVER	[4,16]
	Info1: Communication with the target has been interrupted
	Info2: (CHANGE_OF (Terminal_Server DXC:.tm.a Link B  link status, *,*), at  every=00:10)
	Text: TM5 Link state changed
Alarm:	indeterminate	Terminal_Server DXC:.tm.b Link A	Rule tmb_link_state_a encountered an exception	10-DEC-1992 18:13:19.51	Domain DXC:.DM.ALL_MUXSERVER	[4,17]
	Info1: Communication with the target has been interrupted
	Info2: (CHANGE_OF (Terminal_Server DXC:.tm.b Link A link status, *,*), at  every=00:10)
	Text: TM5 Link state changed
Alarm:	indeterminate	Terminal_Server DXC:.tm.b Link B	Rule tmb_link_state_b encountered an exception	10-DEC-1992 18:13:20.21	Domain DXC:.DM.ALL_MUXSERVER	[4,18]
	Info1: Communication with the target has been interrupted
	Info2: (CHANGE_OF (Terminal_Server DXC:.tm.b Link B  link status, *,*), at  every=00:10)
	Text: TM5 Link state changed
Alarm:	indeterminate	Terminal_Server DXC:.tm.c Link A	Rule tmc_link_state_a encountered an exception	10-DEC-1992 18:13:20.69	Domain DXC:.DM.ALL_MUXSERVER	[4,19]
	Info1: Communication with the target has been interrupted
	Info2: (CHANGE_OF (Terminal_Server DXC:.tm.c Link A link status, *,*), at  every=00:10)
	Text: TM5 Link state changed
Alarm:	indeterminate	Terminal_Server DXC:.tm.c Link B	Rule tmc_link_state_b encountered an exception	10-DEC-1992 18:13:21.20	Domain DXC:.DM.ALL_MUXSERVER	[4,20]
	Info1: Communication with the target has been interrupted
	Info2: (CHANGE_OF (Terminal_Server DXC:.tm.c Link B  link status, *,*), at  every=00:10)
	Text: TM5 Link state changed
Alarm:	indeterminate	Terminal_Server DXC:.tm.d Link A	Rule tmd_link_state_a encountered an exception	10-DEC-1992 18:13:21.72	Domain DXC:.DM.ALL_MUXSERVER	[4,21]
	Info1: Communication with the target has been interrupted
	Info2: (CHANGE_OF (Terminal_Server DXC:.tm.d Link A link status, *,*), at  every=00:10)
	Text: TM5 Link state changed
Alarm:	indeterminate	Terminal_Server DXC:.tm.d Link B	Rule tmd_link_state_b encountered an exception	10-DEC-1992 18:13:22.28	Domain DXC:.DM.ALL_MUXSERVER	[4,22]
	Info1: Communication with the target has been interrupted
	Info2: (CHANGE_OF (Terminal_Server DXC:.tm.d Link B  link status, *,*), at  every=00:10)
	Text: TM5 Link state changed


TSM> sho server dxctm*

  Server           Address            Type     Status        Partition

  DXCTM1           08-00-2B-12-7F-03  MS100    Error         FR
  DXCTM2           08-00-2B-09-2C-5C  MS100    Error         FR
  DXCTM3           08-00-2B-18-7B-2F  MS100    Error         FR
  DXCTM4           08-00-2B-18-7C-53  MS100    Error         FR
  DXCTM5           08-00-2B-23-76-A9  MS300    Error         FR
  DXCTM6           08-00-2B-1A-62-52  MS300    Error         FR
  DXCTM7           08-00-2B-12-D8-10  MS300    Error         FR
  DXCTM8           08-00-2B-14-D4-0E  MS300    Error         FR
  DXCTM9           08-00-2B-14-D6-04  MS300    Error         FR
  DXCTMA           08-00-2B-14-D6-C1  MS300    Error         FR
  DXCTMB           08-00-2B-14-A5-06  MS300    Error         FR
  DXCTMC           08-00-2B-1A-64-8F  MS300    Error         FR
  DXCTMD           08-00-2B-1D-36-A7  MS300    Error         FR

 TOTAL   13 Servers,    0 Available,    0 Unavailable,   13 Circuit Errors

TSM> use server dxctm5
%TSM-E-CONNECT_FAIL, Connection to terminal server has failed
%TSM-I-DEFAULT_USAGE, Set to default usage, DIRECTORY
TSM>
dxcv0b>
NCP>conn via sva-0 phys addr 08-00-2B-23-76-A9
Console carrier protocol not available - already in use
NCP>


Other VMS system:
-----------------

NCP>conn via bna-0 phys addr 08-00-2B-09-2C-5C
Console connected (press CTRL/D when finished)

#
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4277.1TOOK::FONSECAI heard it through the Grapevine...Fri Dec 18 1992 10:0124
Julie Ann,

This looks like a fairly severe bug, and I don't have any ideas off-hand
what might be causing it.  Do you happen to know if the LAN gets partitioned
prior to this problem occuring?  Is the other VMS system which does succeed
in connecting on the same ethernet segment?

A bug exists in TSM (which TSAM is layered on top of) where if the terminal
server crashes or reboots while TSM is connected to it, for some reason
the connection
does not time out, and until the TSM user with the hung connect exits,
the terminal server (which has since rebooted) is inaccessable from the
any process on node which the orginal TSM connect was made. (But is accessible
from other nodes on the network.)

That does not convienently explain why *all* of your MUXservers are
inaccessible at the same time though.

I currently do not have time to research this problem.  If this is a
show-stopper for your customer, I would suggest that you file a CLD,
that will give this problem some visibility to my management.

-Dave

4277.2will cldCOL01::LUNTFri Dec 18 1992 10:1210
    Thanks Dave,
    
    	I will CLD this problem. I upgraded the TSAM and it happened again
    after that. Also, the mux server did not crash, and as far as I know
    the lan was not segmented. No the two VMS machines are not on the same
    segment. It has happened twice now, fairly close together, I can only
    hope the frequency doesn't increase. But I will CLD the matter, because
    I need a better solution then, just hope it doesn't happen too often.
    
    Julie Ann