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Conference azur::mcc

Title:DECmcc user notes file. Does not replace IPMT.
Notice:Use IPMT for problems. Newsletter location in note 6187
Moderator:TAEC::BEROUD
Created:Mon Aug 21 1989
Last Modified:Wed Jun 04 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:6497
Total number of notes:27359

4030.0. "TSAM and EMS license problem" by ANOSWS::COMFORT (Spent a little time on the hill) Wed Nov 04 1992 09:23

    
    Hi,
    
    At SmithKline Beecham, we have DECmcc-EMS.  We do not yet have the
    "real" PAK for EMS, so the sales rep obtained a temp PAK for DECmcc-EMS
    V2.2.  I have installed this temp PAK but the TSAM module does not
    recognize it and generates a license check failed.  It is my belief
    that TSAM is included in the EMS station offering and that it should
    work under the EMS PAK umbrella.  I need information about this
    issue very quickly as the customer expects to be running terminal
    server rules in the very near future.  I will also contact the sales
    rep about this issue.
    
    Regards,
    
    Dave Comfort
T.RTitleUserPersonal
Name		DateLines
4030.1TOOK::FONSECAI heard it through the Grapevine...Wed Nov 04 1992 14:467
Dave-

TSAM does have a license check for EMS in it.  I'm baffled as to
why it does not work.  Does your temporary PAK list DECMCC-EMS for
1-JUL-1992?  Thats what we check for...

-Dave
4030.2TOOK::FONSECAI heard it through the Grapevine...Wed Nov 04 1992 15:278
Dave-

More info.  If you got the temporary EMS pak from PPINC, then your PAK
expired on 31-Oct.  Could that be it?  (Don't know why everything else
wouldn't have stopped working too, unless you have other PAKs on the system
from old.

-Dave
4030.3product release date issue?ANOSWS::COMFORTSpent a little time on the hillThu Nov 05 1992 10:0034
    
    Thanks for getting back,
    
    If the date you are checking is the product release date...that
    would explain the issue.  The temporary pak is listed below.  The
    customer, SmithKline Beecham, is having to crawl all over the sales
    rep to try and get the real pak  and the temp pak is the best he
    could do so far.
    
    Dave
    
     -----------------------------------
     Issuer:                      DEC
     Authorization:               CBPTMP002006
     Product Name:                DECMCC-EMS
     Producer:                    DEC
     Units:                       0
     Version:                     2.2
>>   Date:                        (none)	<<<<
     Termination Date:            30-NOV-1992
     Availability:                 000000100
     Activity:                    0
     Options:                     MOD_UNITS
     Hardware ID:
    
     Revision Level:              1
     Status:                      Active
     Command:                     REGISTER
     Modified by user:            COMMSYS
     Modified on:                  3-NOV-1992 14:50:44.36
4030.4TOOK::FONSECAI heard it through the Grapevine...Thu Nov 05 1992 10:3910
I'm guessing that may be the problem, although whenever I start fooling
with LMF etc, I usually guess wrong the first four times. :-)

I vaguely recall that PAKs and license checking code can be done two ways:
	1. product name & product release date
	2. product name & product version

TSAM is checking for the product release date & product name.

-Dave
4030.5We'll try thisANOSWS::COMFORTSpent a little time on the hillThu Nov 05 1992 10:438
    
    I am attempting to get the sales rep to contact the temporary paks
    folks and have requested that a new temp pak get issued with the
    product release date of 01-jul-1992 included.
    
    Thanks,
    
    Dave
4030.6Looking to help!ESSB::HENEGHANThu Nov 12 1992 08:5015
    Folks
    
    I have just had a call from a guy called Sebastian in Brussels asking
    for help with this probllem. Software licensing and PAKS is my 
    responsibility here in ESSB, so I "hope" that I can help with this
    one.
    
    DO we have anyone from DECMCC-EMS engineering tuned into this note?
    If so can you give me a call at 2-822-4630
    
    I believe that there may be a problem with the licence PAK for 
    DECmee-EMS but I need to ask some questions first.
    
    John
4030.7a fix is available see note 3TOOK::OCONNORDodge Vegga-matic there in the parking lotWed Nov 18 1992 14:224
    We have been working on this problem.  In note 3 I will be announcing
    a special kit which will fix the license problems.
    
    Joe
4030.8Where is the fix?KERNEL::WARDJOWed May 12 1993 14:228
    The fix kit mentioned in 3.204 is no longer in that directory.
    
    Does anyone know what version contains the correction?
    
    Thanks in advance,
    
    Jon