Conference azur::mcc

3159.0. "Hang during install of TCPIP DA (diag assist) T1.2.7" by CSOADM::ROTH (The Blues Magoos) Wed Jun 10 1992 10:46

T1.2.7 VMS MCC
VMS V5.5
VAXstation 4000/60 platform

Problem: Install of TCP/IP DA (Diagnostic Assistant) T1.2.7 FM hangs

Description: See comments in [brackets] within logfile below.

Thanks-

Lee Roth
        


[I screwed up and started the install with a DECmcc icon window active...]

$ @sys$update:vmsinstal mcctcpipdat sys$sysdevice:[mcc]

        VAX/VMS Software Product Installation Procedure V5.5

It is 10-JUN-1992 at 08:27.

Enter a question mark (?) at any time for help.

%VMSINSTAL-W-NOTSYSTEM, You are not logged in to the SYSTEM account.
%VMSINSTAL-W-ACTIVE, The following processes are still active:
        SERVER_0024
* Do you want to continue anyway [NO]? y
* Are you satisfied with the backup of your system disk [YES]?


The following products will be processed:

  MCCTCPIPDAT V1.2


        Beginning installation of MCCTCPIPDAT V1.2 at 08:28

%VMSINSTAL-I-RESTORE, Restoring product save set A ...
%VMSINSTAL-I-RELMOVED, Product's release notes have been moved to SYS$HELP.

   ************************************************************
   *                                                          *
   *                       DECmcc TCP/IP DA                   *
   *                    Function Module T1.2-7                *
   *                                                          *
   *                    Installation Procedure                *
   *                                                          *
   ************************************************************



* Do you want to run the DECMCC TCPIP DA FM IVP after the installation [YES]?

* Do you want to purge files replaced by this installation [YES]?

* Do you want to update the MCC Dictionary [YES]?

* Do you want to update the MCC Help File [YES]?

%VMSINSTAL-I-RESTORE, Restoring product save set B ...


        Product:      DECMCC-FDS
        Producer:     DEC
        Version:      V1.2
        Release Date:


* Does this product have an authorization key registered and loaded? y

   Following the copying of the files, the DECMCC TCPIP DA FM
   start-up command procedure(s) will be invoked.  Operational
   tables will be created by this procedure.

   To automatically set up DECMCC TCPIP DA FM on your system,
   edit your local system start-up command procedure

             SYS$MANAGER:SYSTARTUP_V5.COM

   so that it invokes the DECMCC TCPIP DA FM start-up command
   procedure.  Add:

             @SYS$STARTUP:MCC_TCPIP_DA_FM_STARTUP.COM

   after the statement that invokes the DECMCC BMS start-up
   command file (MCC_STARTUP_BMS.COM)

   Following the DECMCC TCPIP DA FM start-up the DECMCC TCPIP
   DA FM post install command procedure will be invoked.


   VMSINSTAL asks no additional questions.

%VMSINSTAL-I-MOVEFILES, Files will now be moved to their target directories...

   Beginning DECMCC TCPIP DA FM Post Installation Procedure ...


   Beginning DECmcc Dictionary update.  This will
   take approximately 5 minutes.


%DAP-S-USE_DICT_RDONLY, Using dictionary file: sys$sysdevice:[mcc]mcc_fdictionar
y.dat;2, with read-only access

        DECmcc Dictionary Administrator Program   Version T1.2.7

%DAP-E-ILLEGAL_COMMAND, Illegal command -- Dictionary currently open for read-on
ly access
%DAP-E-ILLEGAL_COMMAND, Illegal command -- Dictionary currently open for read-on
ly access
%DAP-E-ILLEGAL_COMMAND, Illegal command -- Dictionary currently open for read-on
ly access
%DAP-E-ILLEGAL_COMMAND, Illegal command -- Dictionary currently open for read-on
ly access
%DAP-E-ILLEGAL_COMMAND, Illegal command -- Dictionary currently open for read-on
ly access
%DAP-E-ILLEGAL_COMMAND, Illegal command -- Dictionary currently open for read-on
ly access
%DAP-E-ILLEGAL_COMMAND, Illegal command -- Dictionary currently open for read-on
ly access
%DAP-E-ILLEGAL_COMMAND, Illegal command -- Dictionary currently open for read-on
ly access
%DAP-E-ILLEGAL_COMMAND, Illegal command -- Dictionary currently open for read-on
ly access
%DAP-E-ILLEGAL_COMMAND, Illegal command -- Dictionary currently open for read-on
ly access
%DAP-E-ILLEGAL_COMMAND, Illegal command -- Dictionary currently open for read-on
ly access
%DAP-E-ILLEGAL_COMMAND, Illegal command -- Dictionary currently open for read-on
ly access
%DAP-E-ILLEGAL_COMMAND, Illegal command -- Dictionary currently open for read-on
ly access
%DAP-E-ILLEGAL_COMMAND, Illegal command -- Dictionary currently open for read-on
ly access
%DAP-E-ILLEGAL_COMMAND, Illegal command -- Dictionary currently open for read-on
ly access
%DAP-E-ILLEGAL_COMMAND, Illegal command -- Dictionary currently open for read-on
ly access

   Beginning Help File build.  This will take
   approximately 60 minutes.

DECmcc Help File Builder
Component Version: X1.2.18

Cleaning up any intermediate files...
Processing file SYS$SYSDEVICE:[MCC]MCC_ALARMS_FM.HELP
Processing file SYS$SYSDEVICE:[MCC]MCC_BRIDGE_AM.HELP
Processing file SYS$SYSDEVICE:[MCC]MCC_CIRCUIT_AM.HELP
Processing file SYS$SYSDEVICE:[MCC]MCC_COLLECTION_AM.HELP
Processing file SYS$SYSDEVICE:[MCC]MCC_CONC_AM.HELP
Processing file SYS$SYSDEVICE:[MCC]MCC_DNA4_AM.HELP

[^Y at this point... decide to kill MCC icon window and start install over.]

  Interrupt


   *********************************************************

   Canceling DECmcc TCP/IP DA T1.2-7 installation

   *********************************************************

%VMSINSTAL-F-CTRLY, Installation cancelled via CTRL/Y.

   *********************************************************

   Fatal DECmcc TCP/IP DA T1.2-7 event occurred during installation

   *********************************************************

%DCL-W-UNDSYM, undefined symbol - check validity and spelling
%DCL-W-UNDSYM, undefined symbol - check validity and spelling
%DCL-W-UNDSYM, undefined symbol - check validity and spelling

        Installation of MCCTCPIPDAT V1.2 completed at 08:30


        VMSINSTAL procedure done at 08:30



[MCC window killed. Restart installation.]
[Initial text deleted, same as before]

...

   VMSINSTAL asks no additional questions.

%VMSINSTAL-I-MOVEFILES, Files will now be moved to their target directories...

   Beginning DECMCC TCPIP DA FM Post Installation Procedure ...


   Beginning DECmcc Dictionary update.  This will
   take approximately 5 minutes.

%DAP-S-USE_DICT, Using dictionary file: sys$sysdevice:[mcc]mcc_fdictionary.dat;2

        DECmcc Dictionary Administrator Program   Version T1.2.7

%MCC-E-NO_SUCH_CIPAIR, invalid entity level
%MCC-E-NO_SUCH_CIPAIR, invalid entity level
%MCC-E-NO_SUCH_CIPAIR, invalid entity level
%MCC-E-NO_SUCH_CIPAIR, invalid entity level
%MCC-E-NO_SUCH_CIPAIR, invalid entity level
%MCC-E-NO_SUCH_CIPAIR, invalid entity level
%MCC-E-NO_SUCH_CIPAIR, invalid entity level
%MCC-E-NO_SUCH_CIPAIR, invalid entity level
%MCC-E-NO_SUCH_CIPAIR, invalid entity level
%MCC-E-NO_SUCH_CIPAIR, invalid entity level
%MCC-E-NO_SUCH_CIPAIR, invalid entity level
%MCC-E-NO_SUCH_CIPAIR, invalid entity level
%MCC-E-NO_SUCH_CIPAIR, invalid entity level
%MCC-E-NOENTITY,  no corresponding entity instance exists
Percent of file processed = 100%
Now writing processed records to dictionary file...
Percent of file processed = 100%
Now writing processed records to dictionary file...
Using parse table log file: sys$sysdevice:[mcc]mcc_fdictionary.log;18
Reading parse table file: sys$sysdevice:[mcc]mcc_fdictionary.bpt;13

[At this point the install appears to be in a compute-only loop in
 MCC_DAP_MAIN. No I/O's are occuring. After 15 minutes I ^Y and kill
 the install. I'm not sure at this point if the hang is related to
 my previous attempt of installing while icon window was running or not.]

I have entered this note as QAR 3139

However, it appears that the root of the problem is that you had some
DECmcc process running when you tried to install the kit, and so the
dictionary was locked (see messages earlier in the log).

Yes, I understand the 1st time around that caused the messages.

What I'm pondering is if the 2nd pass hang is due to the incomplete 1st
pass (that I ^Yd) or is, of itself, a problem.

Thanks-

Lee

>What I'm pondering is if the 2nd pass hang is due to the incomplete 1st
>pass (that I ^Yd) or is, of itself, a problem.

    I just tried to install TCPIPDA on a VS4000 (VMS 5.5) on top of a
    freshly installed BMS T1.2.7 and ran into the same problem (compute
    bound loop). No MCC processes were running.

    After CTRL/Ying out I installed TSAM successfully. I then started
    the TCPIPDA installation again and ... looping. Its about 11:30pm
    now. I'll let it run util tomorrow.

    Good night,

    Robert

    Good morning installation, how are you?

    Oh wonder, the installation went throuh without error. I don't have
    exact timestamps for the parse table update, but the whole
    installation took more than 90 minutes. The 'compute loop' after
    "reading parse table file" must have taken more than an hour
    (estimate) - on a VS4000-60! 

    What is DAP doing at this stage and what causes the long delay?

    *Robert

Hmmmm. I'll restart my install and let it set all night as well... will
report back here.

Lee

Same story here... let it wait a while (~45mins to 60 mins) and it
came out of its 'loop' and continued.

Guess I was a sucker for that bit of text that said it would take about
5 minutes...

Lee

RE: .4

  > What is DAP doing at this stage and what causes the long delay?

  Well, I didn't write the TSAm installation, but my guess is that the
  installation does a DAP UPDATE command to load the dictionary.

  If this is the case then the time delay might have to do with the *delete*
  stage of the UPDATE command.  This stage (deleting old dictionary records
  that relate to the TSAM entities) can take a long time.  

  The 5 minute message is indeed misleading...

  Maybe someone on the TSAm team can verify if my guess is correct?

                                                                    - Jerry