[Search for users] [Overall Top Noters] [List of all Conferences] [Download this site]

Conference azur::mcc

Title:DECmcc user notes file. Does not replace IPMT.
Notice:Use IPMT for problems. Newsletter location in note 6187
Moderator:TAEC::BEROUD
Created:Mon Aug 21 1989
Last Modified:Wed Jun 04 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:6497
Total number of notes:27359

3109.0. "Trouble ticketing system" by WARNUT::PURNELLR ( Life, it's not what I thought it was !) Mon Jun 01 1992 12:13

Working on a DECmcc/Ultrix bid the customer is looking
for a trouble ticketing system.

To date we have been looking at 3rd Party systems, until
the customer returns from a DEC seminar having been told
we are 'developing' a trouble ticketing system in 
Valbonne. He now wants details of it.

If this system is in development, at what stage is it 
now ?

Is there anything tangible on VMS or Ultrix ?

Is it available for use/demonstration ?

&*) 

Rex
T.RTitleUserPersonal
Name
DateLines
3109.1Try PNMPWELLIN::MCCALLUMTue Jun 02 1992 05:5510
    
    This is part of the TNMP development in Valbonne.
    
    The notes file is TAEC::PNMP
    
    A contact is Claude Hary at VBO
    
    There is a demo version for T1.2.4.
    
    Dave McCallum
3109.2TEMIP IS HERESAHQ::ODENWALDEROdeWed Jul 08 1992 16:269
    
    re: .0
    
    I can consult to you on the TNMP or TeMIP solution. It does contain a
    Trouble Ticket FM.
    
    Jim Odenwalder
    dtn 385 2198
    Wireline Practice
3109.3see note 4764.3CSOADM::ROTHLight fuse and retire quicklyFri Jul 23 1993 13:070