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Conference azur::mcc

Title:DECmcc user notes file. Does not replace IPMT.
Notice:Use IPMT for problems. Newsletter location in note 6187
Moderator:TAEC::BEROUD
Created:Mon Aug 21 1989
Last Modified:Wed Jun 04 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:6497
Total number of notes:27359

2990.0. "MCC_ALARMS_MAIL_ALARM.COM not sending mail" by RDGENG::PRATT () Wed May 13 1992 09:27

Running VMS T1.2.7

I'm sure someone else must have seen this, but I can't see anything in the Notes
file since 1.2.7 was released. 

I have set up an alarm which should mail me when it fires. When the alarm fires
notification displays it correctly, but no mail is sent. Checking the log file
it would appear that the description is being used as the personal name.

MCC 0 ALARMS RULE link_down
AT 13-MAY-1992 13:10:44 Characteristics

Examination of attributes shows:
                              Procedure = SYS$COMMON:[MCC]MCC_ALARMS_MAIL_ALARM.
                                          COM;8
                      Exception Handler = SYS$COMMON:[MCC]MCC_ALARMS_MAIL_EXCEPT
                                          ION.COM;8
                            Description = ".reo.reotn1 link is down"
                               Category = "HDLC"
                                  Queue = "mcc_alarms"
                              Parameter = "rdgeng::pratt"
                             Expression = (OCCURS (Node DEC:.reo.reotn1 HDLC
                                          Link syn-0-0  Link Down))
                     Perceived Severity = Critical
                         Probable Cause = Unknown

Part of .log file - I can mail the entire log if it is required.

$ !
$ !     Mail the alarm.
$ !     RULE = the rule name, TIME = the time of detection, PARAMETER = the dist
ribution
$
$       personal_name = F$EDIT (F$EXTRACT (0, 25, " .reo.reotn1 link is down"),
"COMPRESS,TRIM")
$       mail/subj="Notification of alarm "" MCC 0 ALARMS RULE link_down  13-MAY-
1992 12:38:19.34"""/pers=".reo.reotn1 link is down" mail_alarm_00000A45.tmp " rd
geng::pratt"
%MAIL-E-ILLPERNAM, .reo.reotn1 link is down is an illegal personal name
$ !++
$ !     Delete the data file
$ !-


Ian Pratt
T.RTitleUserPersonal
Name
DateLines
2990.1work around mail's limitations....DADA::DITMARSPeteWed May 13 1992 11:0818
Now that you know that the description field is going to be used as a
personal name for VMS mail, re-create the rule using a description that
will be a valid VMS mail personal name.

Experiment.  I think it doesn't like the leading "."

Mcc1� mail/perso=".reo.reotn1 link is down" nl: ditmars
%MAIL-E-ILLPERNAM, .reo.reotn1 link is down is an illegal personal name
Mcc1� mail/perso="reo.reotn1 link is down" nl: ditmars
New mail on node MCC1 from MCC1::DITMARS      "reo.reotn1 link is down" (10:08:11)


p.s.

I've QAR'd this against alarms, but I doubt we'll be able to address it by
the ship date.  We could probably attempt to mangle the description to ensure 
it was a valid personal name.
2990.2Start your description field with alpha.TOOK::NAVKALWed May 13 1992 16:4332
	To expand on what Pete said in .1, the personal_name
	field in mail requires first character to be alpha!
	Even white space is not accepted!  Sorry we didn't catch
	this earlier.

	- Anil

	


                                             <<< Note 2990.1 by DADA::DITMARS "Pete" >>>
                                              -< work around mail's limitations.... >-


Now that you know that the description field is going to be used as a
personal name for VMS mail, re-create the rule using a description that
will be a valid VMS mail personal name.

Experiment.  I think it doesn't like the leading "."

Mcc1� mail/perso=".reo.reotn1 link is down" nl: ditmars
%MAIL-E-ILLPERNAM, .reo.reotn1 link is down is an illegal personal name
Mcc1� mail/perso="reo.reotn1 link is down" nl: ditmars
New mail on node MCC1 from MCC1::DITMARS      "reo.reotn1 link is down" (10:08:11)


p.s.

I've QAR'd this against alarms, but I doubt we'll be able to address it by
the ship date.  We could probably attempt to mangle the description to ensure 
it was a valid personal name.