Title: | DECmcc user notes file. Does not replace IPMT. |
Notice: | Use IPMT for problems. Newsletter location in note 6187 |
Moderator: | TAEC::BEROUD |
Created: | Mon Aug 21 1989 |
Last Modified: | Wed Jun 04 1997 |
Last Successful Update: | Fri Jun 06 1997 |
Number of topics: | 6497 |
Total number of notes: | 27359 |
I have an urgent problem with DECmcc v1.1 on VMS, which will potentially loose us network management in a large UK bank. We have DNS V1.1 on VMS, on a single node. The problem is that on a regular and cyclic basis, we are getting "No such entity" being reported for entities that do exist, and which will be there the next minute. This is seen at its clearest when trying to enable rules, where on moment a rule is there, and the next an equally valid rule is not there. If the set of commands is re-run, (via @... at the MCC prompt), then maybe all rules will be OK, maybe others will be reported as "No such entity". Careful investigation shows that there is a clear 2 minute cycle to this behaviour, where every 2 minutes the "No such entity" message will be reported for 4/5 seconds, and then everything goes OK again. It is as though something is being locked out, too busy, .... on these occasions, but we can't see any obvious jobs, processes or DECnet links. On the later, it does seem that if the node is disconnected from the network, then no errors are reported - but then it is not much on a network management station!! We believe that this error is disabling rules in some way also. This behaviour is giving rise to customer nervousness as to the stability of the product, and making it impossible to deploy on a VERY important testing / pseudo-production role. Any clues, suggestion to get to the bottom of it? Thanks, Jeff
T.R | Title | User | Personal Name | Date | Lines |
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2615.1 | Need more information | MOLAR::ROBERTS | Keith Roberts - DECmcc Toolkit Team | Tue Mar 24 1992 07:31 | 17 |
Jeff, (Q) Exactly what are you (your customer) trying to do ? o What Rules are you creating (what is the Rule Expression) ? (Q) Which command is giving the 'no such entity' error message ? o Is it the Create or Enable Rule directive? o Or an error returned by Alarms when you do the 'Show All Status' directive ? Any additional information you can provide will help us sort this out. Thanks, /keith | |||||
2615.2 | How many DNS servers? | TEMTY::MINTZ | Tue Mar 24 1992 07:46 | 5 | |
This is also one of the symptoms of problems with DNS. Is there more than one DNS server in the namespace you are using? -- Erik | |||||
2615.3 | One namespace, two competing implementations!! | SHIPS::SMITH_J | Jeff Smith | Thu Mar 26 1992 07:43 | 32 |
I believe that I have got to the bottom of the problems being experienced at Barclays with DECmcc. DECmcc is blameless, DECdns (Distributed Name Service) is giving rise to the problem but is blameless. The problem is that there are two DECdns nameservers operating on an extended LAN using the same namespace name (BARCLAYS:), but which have not been told about each other. The people who 'own' the DECdns namespace knew about one server, but did not know about the other. The other people did know of the namespace plans etc., but did not seem to understand what was required of them when configuring their system. I believe that MCC was using DNS quite happily. Then (every 2 minutes), the rogue DNS server advertised itself via the Ethernet, and caused great confusion, and MCC lost contact with the real DNS server momentarily. At that time, I think it was linked to the rogue DNS server, and hence found that things that once were there, were now no longer registered. Bottom line: The software did not have a problem, but there was a lack of co-ordination over the network on the implementation of DECdns. Even if you think you have an implemenation plan for DNS it is all too easy for someone to bring up another server and cause grief. Thanks to all who helped on this, Regards, Jeff |