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Conference azur::mcc

Title:	DECmcc user notes file. Does not replace IPMT.
Notice:	Use IPMT for problems. Newsletter location in note 6187
Moderator:	TAEC::BEROUD

Created:	Mon Aug 21 1989
Last Modified:	Wed Jun 04 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	6497
Total number of notes:	27359

2232.0. "SNMP register fails on SYNOPTICS" by IOOSRV::HITTENMILLER () Thu Jan 30 1992 16:46

Hi,

   I have tried to register and show all cHARacteristics of a SYNOPTICS (hub) 
using SNMP V1.1 and receive the error:

            The requested operation cannot be completed
                        MCC Unhandled Service Reply = No response from entity.

  The customer can use a SNMP tool from SYNOPTICS to talk to the units. They 
are using a community string for password protection.

 ACTION taken:

        I have load the SYNOPTICS_MIBDEF
	Can register other TCPIP entities (Ultrix,CICCO.. but NOT SYNOPTICS)

	Can using UCX ping the SYNOPTICS device.

	    UCX > LOOP drafting
            %UCX-I-LOOPACT, DRAFTING is alive


	Use MCC to register entity

            DECmcc (V1.1.0)

            MCC> register snmp drafting

            SNMP drafting
            AT 30-JAN-1992 15:25:24

            The requested operation cannot be completed
                        MCC Unhandled Service Reply = No response from entity.


	Use MCC to show Characteristics

            MCC>  show snmp drafting all char , by password="bugeye"

            SNMP drafting
            AT 30-JAN-1992 14:28:09 Characteristics

            No response from entity.		


Regards,

Bill Hittenmiller

T.R	Title	User	Date	Lines
2232.1		YAHEY::BOSE	`Fri Jan 31 1992 09:24`	7
	Make sure that the SYNOPTICS agent is set up to handle SNMP read-write requests from the management station running DECmcc. rb
2232.2	I have tried BOTH read and write	IOOSRV::HITTENMILLER	`Fri Jan 31 1992 10:58`	26
	>>> Make sure that the SYNOPTICS agent is set up to handle SNMP >>> read-write requests from the management station running DECmcc. The SYNOPTICS agent is setup with both a read community string and a read/write community string. I have tried both using: MCC> show snmp dragting all char , by password="twistedsister" SNMP drafting AT 31-JAN-1992 09:47:09 Characteristics No response from entity. MCC> show snmp dragting all char , by password="bugeye" SNMP drafting AT 31-JAN-1992 09:47:09 Characteristics No response from entity. Is there a way to trace the communication exchange? Or should I try use the default community string? Thanks, Bill
2232.3	Synoptics problem.	PA::E_HATEM	`Fri Jan 31 1992 15:35`	33
	Bill, If you access to the Hub itself, check the console to see if you are receiving the requests. Also you can add the actual IP address of your workstation to setup file on the DECstation or (P.C) where the hub is booted from. there is a configuration file that contains the IP addresses. from mcc you can try to show the synoptics box without registering it first: MCC> dir snmp chipcom SNMP chipcom AT 31-JAN-1992 15:34:18 No such entity: SNMP chipcom Unknown Entity = SNMP chipcom MCC> show snmp chipcom udp all counters SNMP chipcom udp AT 31-JAN-1992 15:34:30 Counters Examination of attributes shows: udpOutDatagrams = 19513 udpInErrors = 0 udpNoPorts = 352485 udpInDatagrams = 371125 CounterCreationTime = 22-JAN-1992 15:10:06.31 MCC> Also check the actual host name in UCX, if you are using upper or lower case letters. /elias
2232.4	Installation of 1.1 was not correct.	IOOSRV::HITTENMILLER	`Mon Feb 03 1992 11:34`	14
	-< The installation was not completed. >- Hi, After checking with the site manager, I started to review the software versions for SNMP AM. I found the IVP for 1.1 and parts of the 1.0 kit. After reinstalling 1.1 the problem was solved. Thanks for your help, Bill, P.S. The problem was with the password being sent PUBLIC. A known element of 1.0.