Conference azur::mcc

1549.0. "customer problems: mono monitor & adding entity" by DC101::COLE (Govt DCC, Landover, Md) Wed Sep 25 1991 14:50

	Is anyone getting these customer problems posted in
	the Internet newsgroup on DECmcc ?  I hope someone
	can respond directly back to the customer.

	...larry cole
	Govt DCC, Landover, MD
	ETONIC::COLE





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From: decwrl::[email protected] (Daryl Morse)
To: etonic::cole
Subject: X resources for DECmcc Director?



I'm displaying DECmcc Director Iconic Map interface on a DECstation
5000/200 CX with a VR262 tube (ie. greyscale). The DECstation is
running ULTRIX/UWS 4.2. DECmcc BMS is running on a VAXstation 3100/76
SPX running VAX/VMS 5.4 with UCX.

The backgrounds for the Map/Domain and Toolbox windows are coming up
black. (Note that the navigation windows are okay.) The black
background presents a problem since I can't see the background maps or
read any background text. All other dialogue boxes and other windows
are okay.

Anyone tried this combination? I would really like to be able to
display on my DECstation. If you know what X resources I should change
to fix this problem, I'd be most grateful.

Thanks.

Daryl Morse                     | Voice : (604) 293-5476
MPR Teltech Ltd. 		| Fax   : (604) 293-5787
8999 Nelson Way, Burnaby, BC    | E-Mail: [email protected]
Canada, V5A 4B5                 |         [email protected]

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Date: Wed, 25 Sep 91 13:07:44 -0400
From: decwrl::[email protected] (Daryl Morse)
To: etonic::cole
Subject: Problem adding entity.



I'm having problems adding an SNMP entity to a domain. When I click on
the IP icon in the Toolbox, an Add Entity - Enter Entity Information
window pops up. I entered the name of the entity, specifically, the
name of a DECstation running the SNMP demon and hit <CR>. (UCX knows
about the host. SHOW HOST gives the name in both upper and lower
case.) Then another Add Entity - Enter Entity Information window poped
up. It said that Entity SNMP foobar is not registered, please fill in
the form. I filled in the form, clicked on ok and it requested that I
point into the map window and click on MB1. A few seconds later, a
Register Entity window poped up saying that the requested operation
could not be completed.  The error was %DNS-E-UNKNOWNENTRY, Requested
entry does not exist.

Is this problem caused by an improper naming convention? My account on
VMS is fully priviledged. Any ideas?

Thanks.

Daryl Morse                     | Voice : (604) 293-5476
MPR Teltech Ltd. 		| Fax   : (604) 293-5787
8999 Nelson Way, Burnaby, BC    | E-Mail: [email protected]
Canada, V5A 4B5                 |         [email protected]

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% Errors-To: [email protected]
% Version: 5.1 -- Copyright 1991 (c), Anastasios Kotsikonas
% From: [email protected] (Daryl Morse)
% To: etonic::cole
% Subject: Problem adding entity.

Edit the mcc_resource.dat file and set the windowBackground 
resource to White

Fred

I have passed on the information in .-1 to the original author of .0.

It's been discussed here before (e.g. in note 1008), isn't the most likely 
cause that there's no .MCC_IP directory in DNS?

Meanwhile, I think the author of .0 was more concerned to find out if anyone
was aware of/monitoring this mailing-list/newsgroup.  Would it be better if
these were answered by someone who's _not_  officially part of the engineering
group?

_Mek

    The request for information regarding the monitoring of the
    mailing-list/newsgroup has been passed on to management. They have 
    responded with a list of names of people within the greater
    mcc environment that are now responsible for monitoring these areas.
    
    Thank you for bringing this to our attention.