| Title: | Alpha Developer Support |
| Notice: | [email protected], 800-332-4786 |
| Moderator: | HYDRA::SYSTEM |
| Created: | Mon Jun 06 1994 |
| Last Modified: | Fri Jun 06 1997 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 3722 |
| Total number of notes: | 11359 |
Company Name : Synopsis
Contact Name : Bill Henneman
Phone : 415-943-5331
Fax :
Email : [email protected]
Date/Time in : 4-JUN-1997 16:58:51
Entered by : Geritt Saylor
SPE center : MRO
Category :
OS Version :
System H/W :
Brief Description of Problem:
-----------------------------
Bill upgraded his firmware to v3.8 on his Alpha Station 250.
Problem is that when he powers on now nothing boots and
he doesn't get a prompt.
Gerrit
| T.R | Title | User | Personal Name | Date | Lines |
|---|---|---|---|---|---|
| 3711.1 | HYDRA::AXPDEVELOPER | Alpha Developer support | Wed Jun 04 1997 18:25 | 0 | |
| 3711.2 | HYDRA::AXPDEVELOPER | Alpha Developer support | Wed Jun 04 1997 18:26 | 19 | |
I called him back and outlined the fact that his NVRAM might be hosed either through failure or by the fact that all the firmware image wasn't loaded. Whatever the case, it's a field service type question (did not find any 250/firmware v3.8 specific issues through COMET). Of course he wasn't in and I left a message, but told him to call back if there was anyt confusion. To enable firmware update on the 250: 1. flash ROM jumper must be enabled. 2. boot the firmware CD using the CD device ID from "show dev" 3. type update 4. type verbose 5. type verify (problems? repeat, etc.). 6. to exit, power cycle BUT LEAVE POWER OFF AT LEAST 20 SECONDS. Gerrit | |||||