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Conference hydra::axp-developer

Title:	Alpha Developer Support
Notice:	[email protected], 800-332-4786
Moderator:	HYDRA::SYSTEM

Created:	Mon Jun 06 1994
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	3722
Total number of notes:	11359

3663.0. "Autometric" by HYDRA::MGREENFIELD () Fri May 23 1997 15:52

    Company Name :  Autometric
    Contact Name :  Nancy Kusnierz
    Phone        :  207-945-6353
    Fax          :  
    Email        :  [email protected]
    Date/Time in :  23-MAY-1997 14:43:03
    Entered by   :  Mike Greenfield
    SPE center   :  MRO

    Category     :  DUNIX
    OS Version   :  4.0c
    System H/W   :  500/500


    Brief Description of Problem:
    -----------------------------

Has loaner system.  It came with dunix 4.0b/c and open3d preinstalled.
They had an 4d60T and replaced this with 4d20t and then rebuilt the 
kernel.  Afterwards, they get a message:

No Graphics Console Driver Configured
Generic console support installed
Using VGA

Here is what I told them (with assis from Jeff and Karen)

1) deinstall open3d
2) reinstall open3d (in the presence of the new graphics adaptor)
3) rebuild the kernel

Mike

T.R	Title	User	Personal Name	Date	Lines
3663.1	Redundant call - already answered (see #3632)...	AMCUCS::SWIERKOWSKI	Quot homines tot sententiae	`Fri May 23 1997 18:14`	68
	Greetings! This call is a duplicate of #3632. I sent mail to Nancy explaining that for Digital UNIX V4.0 - V4.0B, the PowerStorm 4D40T (and up) are not supported per the SPD's. Support for the PowerStorm 4D40T (and up) controllers isn't listed in the SPD until Digital UNIX V4.0C. Per the Open3D web page, an ECO kit (for Open3D V4.3) will graft support for the PowerStorm 4D40T (and up) controllers on Digital UNIX V4.0 - V4.0B systems, but it is still recommended that the ECO be installed on Digital UNIX V4.0C systems with PowerStorm 4D40T (and up) controllers. She either never got my mail or never bothered calling back since I've still got the original call open, cheers... Tony Swierkowski Digital Equipment Corporation Software Partner Engineering Palo Alto, California (415) 617-3601 "[email protected]" P.S. Here's my last message to Nancy (no response so far other than to log this redundant call)... From: AMCUCS::SWIERKOWSKI "Tony Swierkowski" 19-MAY-1997 16:13:47.33 To: SMTP%"[email protected]" CC: SWIERKOWSKI Subj: Graphics support for the PowerStorm family of controllers... Greetings! Tony Swierkowski @ Digital here with some information on why you're having trouble swapping various members of the "PowerStorm" family of graphics con- trollers. I've carefully reviewed the "SPD's", (i.e. Software Product Description) for Digital UNIX V4.0, V4.0A, V4.0B, and V4.0C and while the low-end 4D20T Power- Storm controller has been supported in all those releases of Digital UNIX, support for the mid-range and high-end members of the "PowerStorm" family (starting with the 4D40T and up) isn't listed as supported until Digital UNIX V4.0C (i.e. the current release of Digital UNIX). I did a little poking around and the Open3D group (not the base operating system group) really owns what version of Open3D supports which controllers on a given operating system. Per the "Digital 3D Graphics Field Test Support Page" at: http://www.service.digital.com/open3d/ I did note however that with "Open3D Version 4.3 for Digital Unix" (downloadable from that URL), there is an ECO kit that apparently grafts support for the 4D40T, 4D50T and 4D60T control- lers onto Digital UNIX V4.0, V4.0A and V4.0B systems. It is also recommended that the ECO be installed on Digital UNIX V4.0C systems that have the 4D40T, 4D50T or 4D60T controllers. The cover letter for that ECO is at: http://www.service.digital.com/open3d/o3d431.html if you want to take a look for yourself. I believe you mentioned you had Open3D V4.3 and were using one or more variations of the Digital UNIX V4.0[any] stream. If this is the case, you probably need the ECO. Let me know if this helps, cheers... Tony Swierkowski Digital Equipment Corporation Software Partner Engineering Palo Alto, California (415) 617-3601 "[email protected]"
3663.2	This call could be closed as well...	AXPBIZ::SWIERKOWSKI	Quot homines tot sententiae	`Tue Jun 03 1997 19:32`	16
	Greetings! Just a quick note to let folks know that per a conversation I just had with Nancy re: a previous call (#3632) she had already logged on this matter, I've closed the call I had open and assume this (redundant) call can be closed too, cheers... Tony Swierkowski Digital Equipment Corporation Software Partner Engineering Palo Alto, California (415) 617-3601 "[email protected]"