Title: | Alpha Developer Support |
Notice: | [email protected], 800-332-4786 |
Moderator: | HYDRA::SYSTEM |
Created: | Mon Jun 06 1994 |
Last Modified: | Fri Jun 06 1997 |
Last Successful Update: | Fri Jun 06 1997 |
Number of topics: | 3722 |
Total number of notes: | 11359 |
Company Name : trifox Contact Name : paul pade Phone : Fax : Email : [email protected] Date/Time in : 20-MAY-1997 15:34:43 Entered by : Barry Marson SPE center : MRO Category : UNIX OS Version : System H/W : Brief Description of Problem: ----------------------------- Return-Path: [email protected] Received: by asimov.mro.dec.com (UCX V4.1-12, OpenVMS V6.2 VAX); Tue, 20 May 1997 15:03:48 -0400 Received: from pobox1.pa.dec.com by fluid.mro.dec.com (5.65v4.0/1.1.8.2/19Nov96-0448PM) id AA03649; Tue, 20 May 1997 15:03:46 -0400 Received: by pobox1.pa.dec.com; id AA10156; Tue, 20 May 97 12:03:43 -0700 Received: by mrohub1.mro.dec.com with SMTP (Microsoft Exchange Server Internet Mail Connector Version 4.0.995.52) id <[email protected]>; Tue, 20 May 1997 15:04:45 -0400 Received: from mail11.digital.com by dashub1.das.dec.com with SMTP (Microsoft Exchange Internet Mail Connector Version 4.0.995.52) id LQTGFC1W; Tue, 20 May 1997 15:04:37 -0400 Received: from firewall.trifox.com by mail11.digital.com (8.7.5/UNX 1.5/1.0/WV) id OAA16277; Tue, 20 May 1997 14:59:51 -0400 (EDT) Received: from trifox.com (mailhost [192.0.2.10]) by firewall.trifox.com (8.7.5/8.7.3) with SMTP id MAA02071 for <[email protected]>; Tue, 20 May 1997 12:08:10 -0700 Received: by trifox.com (SMI-8.6/SMI-SVR4) id MAA05673; Tue, 20 May 1997 12:04:09 -0700 Message-Id: <c=US%a=_%p=Digital%[email protected]> From: "[email protected]" <[email protected]> To: alpha-developer <[email protected]> Subject: Licenses for ASAP software Date: Tue, 20 May 1997 15:04:08 -0400 X-Mailer: Microsoft Exchange Server Internet Mail Connector Version 4.0.995.52 Mime-Version: 1.0 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: 7bit Hi! I had to install OSF etc... on a new machine when our other one died. How do I install the licenses? I can't find any license keys anywhere. Our customer number is 741965. Thanks, Paul
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3644.1 | HYDRA::AXPDEVELOPER | Alpha Developer support | Tue May 20 1997 18:13 | 21 | |
Date: 20-MAY-1997 15:26:21.65 From: HYDRA::AXPDEVELOPER "[email protected]" Subj: RE: Licenses for ASAP software To: SMTP%"[email protected]" CC: AXPDEVELOPER 11 records Attributes: None If the machine was a loaner from the Digital Seed Program, they should have sent the PAKs via email. Also if you have ASAP SDK layered products, then you should have received PAKs via email as well. These paks are a script and see the docs. If you own the machine, then it should have come with paper paks which you can install with the lmf utility. I guess the real question would be which paks are you looking for. Barry | |||||
3644.2 | HYDRA::AXPDEVELOPER | Alpha Developer support | Tue May 20 1997 18:14 | 41 | |
Date: 20-MAY-1997 15:46:31.01 From: SMTP%"[email protected]" Subj: Re: Licenses for ASAP software To: [email protected] CC: 29 records Attributes: Replied Return-Path: [email protected] Received: by vaxsim.mro.dec.com (UCX V4.1-12, OpenVMS V6.2 VAX); Tue, 20 May 1997 15:46:25 -0400 Received: from firewall.trifox.com by mail12.digital.com (8.7.5/UNX 1.5/1.0/WV) id PAA02096; Tue, 20 May 1997 15:39:50 -0400 (EDT) Received: from trifox.com (mailhost [192.0.2.10]) by firewall.trifox.com (8.7.5/8.7.3) with SMTP id MAA02134 for <[email protected]>; Tue, 20 May 1997 12:48:09 -0700 Received: by trifox.com (SMI-8.6/SMI-SVR4) id MAA05794; Tue, 20 May 1997 12:44:09 -0700 From: [email protected] (Paul Dembry) Message-Id: <[email protected]> Subject: Re: Licenses for ASAP software To: [email protected] Date: Tue, 20 May 1997 12:44:09 -0700 (PDT) In-Reply-To: <[email protected]> from "[email protected]" at May 20, 97 03:26:18 pm X-Mailer: ELM [version 2.4 PL25] Content-Type: text Hi Barry, Thanks for the quick response. > If you own the machine, then it should have come with paper paks which you can > install with the lmf utility. > > I guess the real question would be which paks are you looking for. The problem may be that we've lost the paper paks. I once got the OpenVMS ASAP paks via email, is it possible to get the OSF ASAP paks that way? We own the machine and I'm trying to get dbx to work. It would also be nice to be able to get more than one logon. Thanks, Paul | |||||
3644.3 | call 800 number and get new paks | HYDRA::AXPDEVELOPER | Alpha Developer support | Tue May 20 1997 18:15 | 17 |
Date: 20-MAY-1997 16:56:24.61 From: HYDRA::AXPDEVELOPER "[email protected]" Subj: Re: Licenses for ASAP software To: SMTP%"[email protected]" CC: AXPDEVELOPER 8 records Attributes: None All ASAP paks are received via email. You need to call the ASAP 800 number 800 332-4786 You will need to speak with an account rep. Barry |