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Conference hydra::axp-developer

Title:Alpha Developer Support
Notice:[email protected], 800-332-4786
Moderator:HYDRA::SYSTEM
Created:Mon Jun 06 1994
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:3722
Total number of notes:11359

3630.0. "Adobe Systems" by HYDRA::BRYANT () Fri May 16 1997 13:53

    Company Name :  Adobe Systems
    Contact Name :  Rick Balocca
    Phone        :  1 408 536 6386
    Fax          :  
    Email        :  [email protected]
    Date/Time in :  16-MAY-1997 12:52:42
    Entered by   :  Pat Bryant
    SPE center   :  MRO

    Category     :  UNIX
    OS Version   :  
    System H/W   :  


    Brief Description of Problem:
    -----------------------------
He downloaded fx32 1.1 from the web, installed it and is getting
process creation errors attempting to install framemaker.
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3630.1HummHYDRA::BRYANTFri May 16 1997 14:0328
> Rick,
> I just want to make sure you are installing x86 applications from the FX!32
> program icon (i.e., Start-->Programs-->Fx!32-->Install X86 Application).

Yes, this is what I am doing.

> Also, what version of FX!32 are you running.  Any error messages you can send
me
> would also help.

I am not in front of the computer that I installed FX!32 on, however,
I installed FX!32 from the web site this week, so I presume that it is
the latest version (I seem to recall the version number 1.1).

As for the error messages, (again from memory),  something like
"Process creation error" with error numbers of 2 and 0xD8 (?).

I read the actual error messages over the phone in my voice mail.

Note, that I was using NT4.0 and also that the messages happened
immediately when I was trying to "Install X86 Application", and I selected
either the FrameMaker setup.exe or the sample bog.exe .


Thanks for your immediate response, as we need to get this resolved this
week.

Rick Balocca 1 408 536 6386
3630.2I've asked him to reinstallHYDRA::BRYANTFri May 16 1997 14:043
Suggested deinstall FX32, download FX!32 again in case the last version was
corrupted and reinstall.  Framemaker and boggle work just fine under FX32 so I'm
suspecting an install issue.
3630.3Never heard backHYDRA::BRYANTWed Jun 04 1997 16:091
I emailed him again asking for a status.  Heard nothing so I'm closing.