| T.R | Title | User | Personal
Name | Date | Lines |
|---|
| 3565.1 | request info & workaround | HYDRA::AXPDEVELOPER | Alpha Developer support | Wed Apr 30 1997 11:04 | 257 |
|
#1 30-APR-1997 06:34:12.36
NEWMAIL
From: US6RMC::"[email protected]" "Hu Rui"
To: "[email protected]" <hydra::axpdeveloper>
CC:
Subj: Xdec use too much memory
I use Digital Station 255 running Unix 4.0B. I am the only user of this
machine, but offen I am running out of memory. It seems the Xdec
process
taking lots of memory, it simply do not release memory. Sometime it can
takes up to 90 MB memory. Is there some setting wrong with my machine.
I am both super user and normal user, I usually login an normal user.
Regards.
_________________________________________________
Hu Rui (Oracle Support No. 14428)
R&D, SMS Unit (Digital ASAP Support No. A60205)
Scandinavian Softline Technology Oy
Tulkinkuja 3 02600 ESPOO Finland
#1 30-APR-1997 06:34:12.36
NEWMAIL
Tel +358-9-5495 6202 Fax +358-9-512 4629
Home Tel +358-9-2789426
Internet [email protected] http://www.softline.fi/
_________________________________________________
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% From: Hu Rui <[email protected]>
% To: "[email protected]" <hydra::axpdeveloper>
% Subject: Xdec use too much memory
Press RETURN for more...
#1 30-APR-1997 06:34:12.36
NEWMAIL
% In-Reply-To: <[email protected]>
% Message-Id:
<[email protected]>
% Organization: Scandinavian Softline Technology
% Mime-Version: 1.0
% Content-Type: TEXT/PLAIN; charset=US-ASCII
============================================================================
My first mail message requesting more information:
============================================================================
#1 30-APR-1997 09:46:31.27
NEWMAIL
From: HYDRA::AXPDEVELOPER "[email protected]"
To: [email protected], BRADLEY, [email protected]
CC: AXPDEVELOPER
Subj: A few questions about your system set up please
Hu -
What graphics card is installed in your system. If you do not know how
to get
this information, then look at the back of the system. On the graphics
card,
there will be a part number. Please write that down and send it to me.
Do you know if the graphics card is a 3D graphics card?
Is any 3D software loaded on this system, such as Open3D. If Open3D is
loaded,
can you tell me the version number?
The Xdec process supports the start up of the X Server, for the X
Window System
server.
Press RETURN for more...
#1 30-APR-1997 09:46:31.27
NEWMAIL
What applications are you running on your workstation? Are these 3D
graphics
oriented applications or something else.
Please advise, thanks, Brush Bradley.
From: US6RMC::"[email protected]" "Hu Rui" 30-APR-1997 06:34:12.36
To: "[email protected]" <hydra::axpdeveloper>
CC:
Subj: Xdec use too much memory
I use Digital Station 255 running Unix 4.0B. I am the only user of this
machine, but offen I am running out of memory. It seems the Xdec
process
taking lots of memory, it simply do not release memory. Sometime it can
takes up to 90 MB memory. Is there some setting wrong with my machine.
I am both super user and normal user, I usually login an normal user.
Press RETURN for more...
#1 30-APR-1997 09:46:31.27
NEWMAIL
What applications are you running on your workstation? Are these 3D
graphics
oriented applications or something else.
Please advise, thanks, Brush Bradley.
From: US6RMC::"[email protected]" "Hu Rui" 30-APR-1997 06:34:12.36
To: "[email protected]" <hydra::axpdeveloper>
CC:
Subj: Xdec use too much memory
I use Digital Station 255 running Unix 4.0B. I am the only user of this
machine, but offen I am running out of memory. It seems the Xdec
process
taking lots of memory, it simply do not release memory. Sometime it can
takes up to 90 MB memory. Is there some setting wrong with my machine.
I am both super user and normal user, I usually login an normal user.
Press RETURN for more...
#1 30-APR-1997 09:46:31.27
NEWMAIL
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% Date: Wed, 30 Apr 1997 13:16:40 +0300 (EET)
% From: Hu Rui <[email protected]>
% To: "[email protected]" <hydra::axpdeveloper>
% Subject: Xdec use too much memory
% In-Reply-To: <[email protected]>
% Message-Id:
<[email protected]>
% Organization: Scandinavian Softline Technology
% Mime-Version: 1.0
% Content-Type: TEXT/PLAIN; charset=US-ASCII
===========================================================================
My second message suggesting a temporary work around:
===========================================================================
#2 30-APR-1997 09:50:08.38
NEWMAIL
From: HYDRA::AXPDEVELOPER "[email protected]"
To: [email protected], BRADLEY, [email protected]
CC: AXPDEVELOPER
Subj: Second note - temporary fix to your problem
Hu -
If you restart the window manager or reboot the system, this will force
the
window manager process to be restarted. This will cause the memory to
be
freed up for your use for other processes. This is a temporary work
around
until I get more information from you from the message I just sent a
few
minutes ago. FYI, Brush Bradley.
From: US6RMC::"[email protected]" "Hu Rui" 30-APR-1997 06:34:12.36
To: "[email protected]" <hydra::axpdeveloper>
CC:
Subj: Xdec use too much memory
Press RETURN for more...
#2 30-APR-1997 09:50:08.38
NEWMAIL
I use Digital Station 255 running Unix 4.0B. I am the only user of this
machine, but offen I am running out of memory. It seems the Xdec
process
taking lots of memory, it simply do not release memory. Sometime it can
takes up to 90 MB memory. Is there some setting wrong with my machine.
I am both super user and normal user, I usually login an normal user.
Regards.
_________________________________________________
Hu Rui (Oracle Support No. 14428)
R&D, SMS Unit (Digital ASAP Support No. A60205)
Scandinavian Softline Technology Oy
Tulkinkuja 3 02600 ESPOO Finland
Tel +358-9-5495 6202 Fax +358-9-512 4629
Home Tel +358-9-2789426
Internet [email protected] http://www.softline.fi/
_________________________________________________
Press RETURN for more...
#2 30-APR-1997 09:50:08.38
NEWMAIL
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AA21361; Wed, 30 Apr 1997 12:16:40 +0200
% Date: Wed, 30 Apr 1997 13:16:40 +0300 (EET)
% From: Hu Rui <[email protected]>
% To: "[email protected]" <hydra::axpdeveloper>
% Subject: Xdec use too much memory
% In-Reply-To: <[email protected]>
% Message-Id:
<[email protected]>
% Organization: Scandinavian Softline Technology
% Mime-Version: 1.0
% Content-Type: TEXT/PLAIN; charset=US-ASCII
|
| 3565.2 | second request for more information | HYDRA::AXPDEVELOPER | Alpha Developer support | Wed May 07 1997 19:52 | 2 |
| Sent customer second request for more information on his call, vai
mail.
|
| 3565.3 | limited response back from customer | HYDRA::AXPDEVELOPER | Alpha Developer support | Fri May 09 1997 18:47 | 67 |
| Customer sent back following message after second request for
additional information:
#98 9-MAY-1997 05:18:03.01
1997-05
From: SMTP%"[email protected]"
To: "[email protected]" <[email protected]>
CC:
Subj: Re: resend of a few questions about your system set up please
Return-Path: [email protected]
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Date: Fri, 9 May 1997 09:44:36 +0300 (EET)
From: Hu Rui <[email protected]>
To: "[email protected]" <[email protected]>
Subject: Re: resend of a few questions about your system set up please
Press RETURN for more...
#98 9-MAY-1997 05:18:03.01
1997-05
In-Reply-To: <[email protected]>
Message-Id: <[email protected]>
Organization: Scandinavian Softline Technology
Mime-Version: 1.0
Content-Type: TEXT/PLAIN; charset=US-ASCII
> Do you know if the graphics card is a 3D graphics card?
The graphics card is very bad. We bought the station as a server.
Cirrus 3426, 512 kilo byte memory.
Before I only use text terminal with vi, it seems very OK. But after I
installed Unix 4.0B with graphic interface, it works not so fine any
more.
Recently I also installed WinNT, it is very bad, only 16 colors! Very
slow
like a 386.
The processor is Alpha 263 Mhz. RAM 64.
Regards.
________________________________________________
Hu Rui (Oracle Support No. 14428)
Press RETURN for more...
#98 9-MAY-1997 05:18:03.01
1997-05
R&D, SMS Unit (Digital ASAP Support No. A60205)
Scandinavian Softline Technology Oy
Tulkinkuja 3 02600 ESPOO Finland
Tel +358-9-5495 6202 Fax +358-9-512 4629
Home Tel +358-9-2789426
Internet [email protected] http://www.softline.fi/
_________________________________________________
|
| 3565.4 | Third request for detailed information | HYDRA::AXPDEVELOPER | Alpha Developer support | Fri May 09 1997 18:55 | 103 |
| Sent customer this third request for additional information.
#2 9-MAY-1997 17:53:51.02
NEWMAIL
From: HYDRA::AXPDEVELOPER "[email protected]"
To: BRADLEY, SMTP%"[email protected]"
CC: AXPDEVELOPER
Subj: More information with regards to your system
Hu Rui -
Is the model number, stamped on the back of your graphics card -
- PBXGB-AA
If not what is it?
Do you have any 3D software loaded on your UNIX system and if so what
is the
version number. You can get this information by typing
setld -i | more
and looking for O3DDWS* in the subset area and reading in the
description column
for the version number, if it is installed. If the software is loaded
on the
Press RETURN for more...
MAIL>
#2 9-MAY-1997 17:53:51.02
NEWMAIL
system, but not installed, the status column will be blank and NOT say
installed.
I am asking these questions to try and see if the correct software is
loaded
on your system. Please advise, thank you.
From: SMTP%"[email protected]" 9-MAY-1997 05:18:03.01
To: "[email protected]" <[email protected]>
CC:
Subj: Re: resend of a few questions about your system set up please
Return-Path: [email protected]
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Press RETURN for more...
MA #2 9-MAY-1997 17:53:51.02
NEWMAIL
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Date: Fri, 9 May 1997 09:44:36 +0300 (EET)
From: Hu Rui <[email protected]>
To: "[email protected]" <[email protected]>
Subject: Re: resend of a few questions about your system set up please
In-Reply-To: <[email protected]>
Message-Id: <[email protected]>
Organization: Scandinavian Softline Technology
Mime-Version: 1.0
Content-Type: TEXT/PLAIN; charset=US-ASCII
> Do you know if the graphics card is a 3D graphics card?
The graphics card is very bad. We bought the station as a server.
Cirrus 3426, 512 kilo byte memory.
Before I only use text terminal with vi, it seems very OK. But after I
installed Unix 4.0B with graphic interface, it works not so fine any
more.
Press RETURN for more...
#2 9-MAY-1997 17:53:51.02
NEWMAIL
Recently I also installed WinNT, it is very bad, only 16 colors! Very
slow
like a 386.
The processor is Alpha 263 Mhz. RAM 64.
Regards.
________________________________________________
Hu Rui (Oracle Support No. 14428)
R&D, SMS Unit (Digital ASAP Support No. A60205)
Scandinavian Softline Technology Oy
Tulkinkuja 3 02600 ESPOO Finland
Tel +358-9-5495 6202 Fax +358-9-512 4629
Home Tel +358-9-2789426
Internet [email protected] http://www.softline.fi/
_________________________________________________
|
| 3565.5 | send customer list of supported cards | HYDRA::AXPDEVELOPER | Alpha Developer support | Tue Jun 03 1997 19:04 | 56 |
| #347 30-MAY-1997 18:51:08.08
1997-05
From: HYDRA::AXPDEVELOPER "[email protected]"
To: SMTP%"[email protected]", BRADLEY
CC: AXPDEVELOPER
Subj: re: display problems with DEC UNIX and MS WNT
Hu -
I have sent three requests asking what the model of your graphics card
is in
your system. I do not have access to any database that will tell me
what was
originally ordered with your system.
There are currently five graphics cards that are supported by both DEC
UNIX
and MS WNT on the AlphaStation 255. They are:
model name
PBXGB-AA PowerStorm 3D30 8 plane
PBXGB-CA PowerStorm 4D20 24 plane with Z-buffer
PBXGI-AA PowerStorm 4D40T 24 plane
PBXGC-AA ZLXp-L1 24 plane with DEC UNIX driver
Press RETURN for more...
#347 30-MAY-1997 18:51:08.08
1997-05
PBXGC-AN ZLXp-L1 24 plane with MS WNT driver
PBXGC-BA ZLXp-L2 24 plane with DEC UNIX driver
PBXGC-BN ZLXp-L2 24 plane with MS WNT driver
Regardless of which of the cards you use, you need to make sure that
you are
using the correct drivers for UNIX or MS WNT. If you are only getting
16 colors
on MS WNT, it sounds like you have not loaded the correct graphics card
driver
and it has defaulted to SVGA mode with 16 colors (the minimum number of
colors
for these boards above should be 256 colors.)
I do not know of any graphics card call a "Cirrus 3426, with 512 KB
memory."
At this point in time I do not think I can do anything more to help you
and am
closing this call.
If you believe that you have further questions, please log a new call
with
enough details so that it can be answered.
MAIL>
|
| 3565.6 | Customer response back | HYDRA::AXPDEVELOPER | Alpha Developer support | Tue Jun 03 1997 19:05 | 138 |
| #348 2-JUN-1997 11:33:23.31
1997-05
From: HYDRA::AXPDEVELOPER "[email protected]"
To: BRADLEY
CC: AXPDEVELOPER
Subj: response from Softline re display problems with DEC UNIX and MS
WNT
Brush,
I think this one is for you. If not, let me know.
Thanks,
Karen
From: SMTP%"[email protected]" 2-JUN-1997 10:56:54.90
To: "[email protected]" <[email protected]>
CC:
Subj: re: display problems with DEC UNIX and MS WNT
Return-Path: [email protected]
Received: by vaxsim.mro.dec.com (UCX V4.1-12, OpenVMS V6.2 VAX);
Press RETURN for more...
#348 2-JUN-1997 11:33:23.31
1997-05
Mon, 2 Jun 1997 10:56:51 -0400
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Date: Mon, 2 Jun 1997 17:12:51 +0300 (EET)
From: Hu Rui <[email protected]>
To: "[email protected]" <[email protected]>
Subject: re: display problems with DEC UNIX and MS WNT
In-Reply-To: <[email protected]>
Message-Id: <[email protected]>
Organization: Scandinavian Softline Technology
Mime-Version: 1.0
Content-Type: TEXT/PLAIN; charset=US-ASCII
On Fri, 30 May 1997, [email protected] wrote:
Press RETURN for more...
#348 2-JUN-1997 11:33:23.31
1997-05
> Hu -
>
> I have sent three requests asking what the model of your graphics
card is in
> your system. I do not have access to any database that will tell me
what was
> originally ordered with your system.
>
> There are currently five graphics cards that are supported by both
DEC UNIX
> and MS WNT on the AlphaStation 255. They are:
>
> model name
> PBXGB-AA PowerStorm 3D30 8 plane
> PBXGB-CA PowerStorm 4D20 24 plane with Z-buffer
> PBXGI-AA PowerStorm 4D40T 24 plane
> PBXGC-AA ZLXp-L1 24 plane with DEC UNIX driver
> PBXGC-AN ZLXp-L1 24 plane with MS WNT driver
> PBXGC-BA ZLXp-L2 24 plane with DEC UNIX driver
> PBXGC-BN ZLXp-L2 24 plane with MS WNT driver
>
> Regardless of which of the cards you use, you need to make sure that
you are
Press RETURN for more...
#348 2-JUN-1997 11:33:23.31
1997-05
> using the correct drivers for UNIX or MS WNT. If you are only
getting 16 colo
rs
> on MS WNT, it sounds like you have not loaded the correct graphics
card driver
> and it has defaulted to SVGA mode with 16 colors (the minimum number
of colors
> for these boards above should be 256 colors.)
>
> I do not know of any graphics card call a "Cirrus 3426, with 512 KB
memory."
>
> At this point in time I do not think I can do anything more to help
you and am
> closing this call.
>
> If you believe that you have further questions, please log a new call
with
> enough details so that it can be answered.
Now I know the graphic card it is
PBXGB-AA PowerStorm 3D30 8 plane
Model PBXGB-AA
Press RETURN for more...
#348 2-JUN-1997 11:33:23.31
1997-05
We order it from Computer 2000 Finland, Order number 960057928. Can you
tell me what is the right driver for this card. I use Unix 4.0B, also
NT
4.0 work station version. When I installed Unix, I installed all the
optional software from the operating system CD, nothing more.
Now it is very slow when I switch from Window to Window, something must
be
wrong. When I use NT it is even worse.
Best Regards.
_________________________________________________
Hu Rui (Oracle Support No. 14428)
R&D, SMS Unit (Digital ASAP Support No. A60205)
Scandinavian Softline Technology Oy
Tulkinkuja 3 02600 ESPOO Finland
Tel +358-9-5495 6202 Fax +358-9-512 4629
Home Tel +358-9-2789426
Internet [email protected] http://www.softline.fi/
_________________________________________________
Press RETURN for more...
#348 2-JUN-1997 11:33:23.31
1997-05
|
| 3565.7 | location for UNIX & MS WNT drivers | HYDRA::AXPDEVELOPER | Alpha Developer support | Tue Jun 03 1997 20:15 | 173 |
| #42 3-JUN-1997 19:11:12.82
1997-06
From: HYDRA::AXPDEVELOPER "[email protected]"
To: SMTP%"[email protected]", BRADLEY
CC: AXPDEVELOPER
Subj: questions about what drivers to use and location of drivers
Hu -
If you are using UNIX, there a two sets of CD's for media, one for the
O/S
and a second set of CD's for layered products. This second set of CD's
us
called the "Digital UNIX Alpha Software Product Library." In this
second set
of CD's is software for Open3D. This is required for your PowerStorm
3D30
card. In addition, you will also need a Digital UNIX license PAK for
Open3D to
work correctly on your system. To pull the Open3D v4.2 kit, there is a
Digital
web site at -
http://www.service.digital.com/open3d/#releasd
where you can download the Open3D v4.2 kit and release notes.
If you are using MS WNT, you will need to Graphics Support Services
Software
License kit. To pull this kit, there is a Digital web site at -
Press RETURN for more...
MAIL> #42 3-JUN-1997 19:11:12.82
1997-06
http://www.service.digital.com/open3d/#Released_NT
Note that you will also need to pull a special version of unzip to be
able to
"unzip" the kit on your Digital Alpha system.
Both of these drivers need to be loaded. If you don't do this, you
will get
bad graphics window performance and low resolution on MS WNT ie 16
colors.
I hope this answers your questions. FYI, Brush.
From: SMTP%"[email protected]" 2-JUN-1997 10:56:54.90
To: "[email protected]" <[email protected]>
CC:
Subj: re: display problems with DEC UNIX and MS WNT
Return-Path: [email protected]
Received: by vaxsim.mro.dec.com (UCX V4.1-12, OpenVMS V6.2 VAX);
Mon, 2 Jun 1997 10:56:51 -0400
Press RETURN for more...
MAIL>
#42 3-JUN-1997 19:11:12.82
1997-06
Received: from smtp.inet.fi by mail12.digital.com (8.7.5/UNX
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Date: Mon, 2 Jun 1997 17:12:51 +0300 (EET)
From: Hu Rui <[email protected]>
To: "[email protected]" <[email protected]>
Subject: re: display problems with DEC UNIX and MS WNT
In-Reply-To: <[email protected]>
Message-Id: <[email protected]>
Organization: Scandinavian Softline Technology
Mime-Version: 1.0
Content-Type: TEXT/PLAIN; charset=US-ASCII
On Fri, 30 May 1997, [email protected] wrote:
> Hu -
Press RETURN for more...
MAIL> #42 3-JUN-1997 19:11:12.82
1997-06
>
> I have sent three requests asking what the model of your graphics
card is in
> your system. I do not have access to any database that will tell me
what was
> originally ordered with your system.
>
> There are currently five graphics cards that are supported by both
DEC UNIX
> and MS WNT on the AlphaStation 255. They are:
>
> model name
> PBXGB-AA PowerStorm 3D30 8 plane
> PBXGB-CA PowerStorm 4D20 24 plane with Z-buffer
> PBXGI-AA PowerStorm 4D40T 24 plane
> PBXGC-AA ZLXp-L1 24 plane with DEC UNIX driver
> PBXGC-AN ZLXp-L1 24 plane with MS WNT driver
> PBXGC-BA ZLXp-L2 24 plane with DEC UNIX driver
> PBXGC-BN ZLXp-L2 24 plane with MS WNT driver
>
> Regardless of which of the cards you use, you need to make sure that
you are
Press RETURN for more...
MAIL>
#42 3-JUN-1997 19:11:12.82
1997-06
> using the correct drivers for UNIX or MS WNT. If you are only
getting 16 colo
rs
> on MS WNT, it sounds like you have not loaded the correct graphics
card driver
> and it has defaulted to SVGA mode with 16 colors (the minimum number
of colors
> for these boards above should be 256 colors.)
>
> I do not know of any graphics card call a "Cirrus 3426, with 512 KB
memory."
>
> At this point in time I do not think I can do anything more to help
you and am
> closing this call.
>
> If you believe that you have further questions, please log a new call
with
> enough details so that it can be answered.
Now I know the graphic card it is
PBXGB-AA PowerStorm 3D30 8 plane
Model PBXGB-AA
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MAIL> #42 3-JUN-1997 19:11:12.82
1997-06
We order it from Computer 2000 Finland, Order number 960057928. Can you
tell me what is the right driver for this card. I use Unix 4.0B, also
NT
4.0 work station version. When I installed Unix, I installed all the
optional software from the operating system CD, nothing more.
Now it is very slow when I switch from Window to Window, something must
be
wrong. When I use NT it is even worse.
Best Regards.
_________________________________________________
Hu Rui (Oracle Support No. 14428)
R&D, SMS Unit (Digital ASAP Support No. A60205)
Scandinavian Softline Technology Oy
Tulkinkuja 3 02600 ESPOO Finland
Tel +358-9-5495 6202 Fax +358-9-512 4629
Home Tel +358-9-2789426
Internet [email protected] http://www.softline.fi/
_________________________________________________
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#42 3-JUN-1997 19:11:12.82
1997-06
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