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Conference hydra::axp-developer

Title:	Alpha Developer Support
Notice:	[email protected], 800-332-4786
Moderator:	HYDRA::SYSTEM

Created:	Mon Jun 06 1994
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	3722
Total number of notes:	11359

3550.0. "Advent Online" by HYDRA::AXPDEVELOPER (Alpha Developer support) Fri Apr 25 1997 17:14

    Company Name :  Advent Online
    Contact Name :  Vira
    Phone        :  847-619-5441
    Fax          :  
    Email        :  
    Date/Time in :  25-APR-1997 16:12:41
    Entered by   :  Miller Chin
    SPE center   :  MRO

    Category     :  VMS
    OS Version   :  7.0
    System H/W   :  Alpha


    Brief Description of Problem:
    -----------------------------

    Tried to get the VMS 7.0 delta time patch from www.openvms.digita.com,
    but he couldn't extract those .exe file.  I tried that and it was
    broken.

    I asked him to do ftp ftp.service.digital.com, but he got 'servcie
    disconnected' error even though I have no problem here.

T.R	Title	User	Personal Name	Date	Lines
3550.1		HYDRA::CHIN		`Fri Apr 25 1997 17:19`	8
	re: -1 I tried the www.service site again, it works just now that you can extract .exe file and put them on my system. Anyway, I asked Chuck (thanks to him ) to put those patch to ftp.aokabc.com for Vira. Miller
3550.2	ftp push underway	HYDRA::NEWMAN	Chuck Newman, 508/467-5499 (DTN 297), MRO1-3/F26	`Fri Apr 25 1997 17:37`	9
	The following files are on their way: alplibr05_070.a-dcx_axpexe alplibr05_070.b-dcx_axpexe alplibr05_070.c-dcx_axpexe alplibr05_070.d-dcx_axpexe alplibr05_070.chksum alplibr05_070.cvrlet_txt alplibr05_070.readme
3550.3		HYDRA::CHIN		`Tue Apr 29 1997 11:48`	9
	RE: -1 Advent still have problem installing the savesets, they got error " Protected Image must be installed". None of the a-d exe files can be installed. We're looking into it again. Miller
3550.4	More information, please	HYDRA::NEWMAN	Chuck Newman, 508/467-5499 (DTN 297), MRO1-3/F26	`Tue Apr 29 1997 16:20`	16
	Miller -- That's pretty sketchy information. I installed it just fine. I'll assume they did the following: 1) Run all the -dcx_axpexe files 2) Use vmsinstal to install them 3) Reboot What is the context and the full error? "Protected Image must be installed" is a little too brief... -- Chuck Newman
3550.5		HYDRA::CHIN		`Tue Apr 29 1997 16:58`	4
	re: -1 Asked them to send full error message via email. -miller
3550.6	Mail from 4/30/97	HYDRA::AXPDEVELOPER	Alpha Developer support	`Wed Apr 30 1997 18:19`	224
	#3 30-APR-1997 15:38:17.01 MAIL From: SMTP%"[email protected]" To: alpha-developer <[email protected]> CC: Subj: delta time patch Return-Path: [email protected] Received: by asimov.mro.dec.com (UCX V4.1-12, OpenVMS V6.2 VAX); Wed, 30 Apr 1997 15:38:14 -0400 Received: from pobox1.pa.dec.com by fluid.mro.dec.com (5.65v4.0/1.1.8.2/19Nov96- 0448PM) id AA21899; Wed, 30 Apr 1997 15:38:08 -0400 Received: by pobox1.pa.dec.com; id AA21550; Wed, 30 Apr 97 12:38:05 -0700 Received: by mrohub1.mro.dec.com with SMTP (Microsoft Exchange Server Internet M ail Connector Version 4.0.995.52) id <[email protected]>; Wed, 30 Apr 1997 15:40:17 -0 400 Received: from mail13.digital.com by dashub1.das.dec.com with SMTP (Microsoft Ex change Internet Mail Connector Version 4.0.994.63) id J68YHSMD; Wed, 30 Apr 1997 15:39:51 -0400 Press RETURN for more... #3 30-APR-1997 15:38:17.01 MAIL Received: from aok9.aokabc.com by mail13.digital.com (8.7.5/UNX 1.5/1.0/WV) id PAA21712; Wed, 30 Apr 1997 15:28:34 -0400 (EDT) Received: (vira@localhost) by aok9.aokabc.com (8.6.8.1/SCA-6.6) id TAA04434 for [email protected]; Wed, 30 Apr 1997 19:30:46 G MT Message-Id: <c=US%a=_%p=Digital%[email protected]> From: "[email protected]" <[email protected]> To: alpha-developer <[email protected]> Subject: delta time patch Date: Wed, 30 Apr 1997 15:30:46 -0400 X-Mailer: Microsoft Exchange Server Internet Mail Connector Version 4.0.995.52 Encoding: 140 TEXT Miller Chin: the following is a full directory listing of four executable files that you sent me along with screen output showing the command execution error as you have requested: Press RETURN for more... #3 30-APR-1997 15:38:17.01 MAIL Directory ALPVMS$DKA100:[ABC3SRC_VAX.FIX] ALPLIBR05_070.A-DCX_AXPEXE;1 File ID: (13689,82,0) Size: 230/231 Owner: [1,1] Created: 28-APR-1997 10:17:30.00 Revised: 28-APR-1997 10:17:33.54 (1) Expires: <None specified> Backup: <No backup recorded> Effective: <None specified> Recording: <None specified> File organization: Sequential Shelved state: Online File attributes: Allocation: 231, Extend: 0, Global buffer count: 0, No version limit Record format: Fixed length 512 byte records Record attributes: None Press RETURN for more... #3 30-APR-1997 15:38:17.01 MAIL RMS attributes: None Journaling enabled: None File protection: System:RWED, Owner:RWED, Group:RE, World: Access Cntrl List: None ALPLIBR05_070.B-DCX_AXPEXE;1 File ID: (13690,37,0) Size: 1431/1431 Owner: [1,1] Created: 28-APR-1997 10:17:34.01 Revised: 28-APR-1997 10:17:56.19 (1) Expires: <None specified> Backup: <No backup recorded> Effective: <None specified> Recording: <None specified> File organization: Sequential Shelved state: Online File attributes: Allocation: 1431, Extend: 0, Global buffer count: 0, No version limit Record format: Fixed length 512 byte records Press RETURN for more... #3 30-APR-1997 15:38:17.01 MAIL Record attributes: None RMS attributes: None Journaling enabled: None File protection: System:RWED, Owner:RWED, Group:RE, World: Access Cntrl List: None ALPLIBR05_070.C-DCX_AXPEXE;1 File ID: (13691,36,0) Size: 1442/1443 Owner: [1,1] Created: 28-APR-1997 10:17:56.44 Revised: 28-APR-1997 10:18:18.37 (1) Expires: <None specified> Backup: <No backup recorded> Effective: <None specified> Recording: <None specified> File organization: Sequential Shelved state: Online File attributes: Allocation: 1443, Extend: 0, Global buffer count: 0, No version limit Press RETURN for more... #3 30-APR-1997 15:38:17.01 MAIL Record format: Fixed length 512 byte records Record attributes: None RMS attributes: None Journaling enabled: None File protection: System:RWED, Owner:RWED, Group:RE, World: Access Cntrl List: None ALPLIBR05_070.CHKSUM;1 File ID: (13694,27,0) Size: 1/3 Owner: [1,1] Created: 28-APR-1997 10:26:07.81 Revised: 28-APR-1997 10:26:07.91 (1) Expires: <None specified> Backup: <No backup recorded> Effective: <None specified> Recording: <None specified> File organization: Sequential Shelved state: Online File attributes: Allocation: 3, Extend: 0, Global buffer count: 0, No Press RETURN for more... #3 30-APR-1997 15:38:17.01 MAIL version limit Record format: Variable length, maximum 0 bytes, longest 37 bytes Record attributes: Carriage return carriage control RMS attributes: None Journaling enabled: None File protection: System:RWED, Owner:RWED, Group:RE, World: Access Cntrl List: None ALPLIBR05_070.D-DCX_AXPEXE;1 File ID: (13693,26,0) Size: 4217/4218 Owner: [1,1] Created: 28-APR-1997 10:18:18.59 Revised: 28-APR-1997 10:19:25.66 (1) Expires: <None specified> Backup: <No backup recorded> Effective: <None specified> Recording: <None specified> File organization: Sequential Shelved state: Online Press RETURN for more... #3 30-APR-1997 15:38:17.01 MAIL File attributes: Allocation: 4218, Extend: 0, Global buffer count: 0, No version limit Record format: Fixed length 512 byte records Record attributes: None RMS attributes: None Journaling enabled: None File protection: System:RWED, Owner:RWED, Group:RE, World: Access Cntrl List: None Total of 5 files, 7321/7326 blocks. $ run ALPLIBR05_070.A-DCX_AXPEXE %DCL-W-ACTIMAGE, error activating image ALPLIBR05_070.A-DCX_AXPEXE -CLI-E-IMGNAME, image file ALPVMS$DKA100:[ABC3SRC_VAX.FIX]ALPLIBR05_070.A-DCX_AX PEXE;1 -SYSTEM-F-PROTINSTALL, protected images must be installed $ run ALPLIBR05_070.B-DCX_AXPEXE Press RETURN for more... #3 30-APR-1997 15:38:17.01 MAIL File attributes: Allocation: 4218, Extend: 0, Global buffer count: 0, No version limit Record format: Fixed length 512 byte records Record attributes: None RMS attributes: None Journaling enabled: None File protection: System:RWED, Owner:RWED, Group:RE, World: Access Cntrl List: None Total of 5 files, 7321/7326 blocks. $ run ALPLIBR05_070.A-DCX_AXPEXE %DCL-W-ACTIMAGE, error activating image ALPLIBR05_070.A-DCX_AXPEXE -CLI-E-IMGNAME, image file ALPVMS$DKA100:[ABC3SRC_VAX.FIX]ALPLIBR05_070.A-DCX_AX PEXE;1 -SYSTEM-F-PROTINSTALL, protected images must be installed $ run ALPLIBR05_070.B-DCX_AXPEXE Press RETURN for more... #3 30-APR-1997 15:38:17.01
3550.7		HYDRA::SCHAFER	Mark Schafer, SPE MRO	`Thu May 01 1997 11:49`	6
	ALPVMS$DKA100:[ABC3SRC_VAX.FIX]ALPLIBR05_070.A-DCX_AXPEXE; ^^^ So, which is it, is he running on a VAX or an ALPHA system? Mark
3550.8		HYDRA::CHIN		`Thu May 01 1997 13:32`	7
	RE: -1 I called Vira at his new number (847) 884-6800, he confirmed that the patch was installed and failed on Alpha/VMS system. any ideas?
3550.9	Check the checksums	HYDRA::NEWMAN	Chuck Newman, 508/467-5499 (DTN 297), MRO1-3/F26	`Fri May 02 1997 10:58`	15
	Have them check the checksums and sizes of the files: FileName size checksum ALPLIBR05_070.A-DCX_AXPEXE;1 229/231 1618121706 ALPLIBR05_070.B-DCX_AXPEXE;1 1428/1428 2047892014 ALPLIBR05_070.C-DCX_AXPEXE;1 1439/1440 4202954229 ALPLIBR05_070.D-DCX_AXPEXE;1 4208/4209 2010969862 The checksum is calculated by using the command: $ CHECKSUM file-name $ SHOW SYMBOL CHECKSUM$CHECKSUM I notice that the file ALPLIBR05_070.CHKSUM gives different values than what I get. I am, however, able to run the files to generate the save sets, and then install them on an Alpha.
3550.10	more on vira ...	HYDRA::EGGIMANN		`Wed May 07 1997 12:20`	7
	Vira called back and read me out the checksums after he copied the files from his unix machine to his vms machine. (they are not even close) Looks like whatever he's using to transfer the files is corrupting it. As Chuck suggested, I'll have him copy the file back to the unix machine and do the checksum to validate his copy procedures...
3550.11	ok chuck, you can shoot me	HYDRA::EGGIMANN		`Wed May 07 1997 15:17`	11
	Vira claims he can ftp the file from his unix machine to a vms machine, and back. He also claims the checksum matches indicating there is no corruption in his copy. Chuck claims the file he ftp'd onto Vira's unix system is not corrupted because he can copy it back and install it here. The tie goes to Chuck, but I also told Vira I would send him a V7.1 update kit to get him the patch and close the call. (he's entitled becuase he bought the system less than 90 days ago and is on warranty)
3550.12	Checksums don't jive for me either...	AMCUCS::SWIERKOWSKI	Quot homines tot sententiae	`Wed May 07 1997 16:22`	21
	Greetings! I just posted a note after following the instructions on the external web site for the delta-time patch and I too did not get the checksums to jive with the information in the .CHKSUM file. See note 238.229 in the VMSNOTES conference I just posted for details. FWIW, I hope its just cockpit error on my part, 'cuz if I was a real external customer and I started pulling down ECO kits I couldn't verify in some way (especially when the vendor supplies a means to do so), I'd be upset. Without being able to even check the original dates/sizes of the files I'm supposed to pull down off the Internet, I'm not the only paranoid system manager type out there who is going to notice this little "discrepancy", cheers... Tony Swierkowski Digital Equipment Corporation Software Partner Engineering Palo Alto, California (415) 617-3601 "[email protected]"