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Conference hydra::axp-developer

Title:	Alpha Developer Support
Notice:	[email protected], 800-332-4786
Moderator:	HYDRA::SYSTEM

Created:	Mon Jun 06 1994
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	3722
Total number of notes:	11359

3533.0. "Advent Online" by HYDRA::EGGIMANN () Wed Apr 23 1997 16:45

    Company Name :  Advent Online
    Contact Name :  Vira Vann
    Phone        :  (847)884-6800
    Fax          :  
    Email        :  
    Date/Time in :  23-APR-1997 15:45:09
    Entered by   :  Pete Eggimann
    SPE center   :  MRO

    Category     :  vms
    OS Version   :  v6.*
    System H/W   :  alpha


    Brief Description of Problem:
    -----------------------------

Vira called to say that someone told him his VMS system would stop
working in May ...  It sounded like his paks were expiring until
he indicated he -bought- the system.  I reassured him that his paks
would not expire, and asked him to get more information on why he was
told his system would no longer work after May.

T.R	Title	User	Personal Name	Date	Lines
3533.1	needs vms date patches	HYDRA::EGGIMANN		`Wed Apr 23 1997 17:33`	5
	Vira called back. He was told by an enterpising "Consultant" that VMS had a "bug" and that he should purchase services to resolved. I told him there was a time patch, and gave him the www.openvms.digital.com url to downline it (and to not purchase any services from the consultant!)
3533.2	He called (again) asking for Chuck...	AMCUCS::SWIERKOWSKI	Quot homines tot sententiae	`Tue May 06 1997 20:32`	13
	Greetings! Vira called shortly after 17:00 Eastern asking to speak with Chuck re: the delta time patches he received - (847) 884-6800, cheers... Tony Swierkowski Digital Equipment Corporation Software Partner Engineering Palo Alto, California (415) 617-3601 "[email protected]"
3533.3	patch kit problem	HYDRA::LNARAYAN		`Fri May 09 1997 12:15`	3
	Varavan called toady and told that the delta time patch is having problem, I mean he is not able to install. May be the kit got corrupted?ds
3533.4	Duplicate	HYDRA::NEWMAN	Chuck Newman, 508/467-5499 (DTN 297), MRO1-3/F26	`Fri May 09 1997 13:49`	2
	This is the same person and issue as in note 3530. Please continue discussion there.