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Conference hydra::axp-developer

Title:Alpha Developer Support
Notice:[email protected], 800-332-4786
Moderator:HYDRA::SYSTEM
Created:Mon Jun 06 1994
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:3722
Total number of notes:11359

3523.0. "Professional Computer Centers" by HYDRA::VANORDEN () Tue Apr 22 1997 11:58

    Company Name :  Professional Computer Centers
    Contact Name :  Johm Allegrezza
    Phone        :  1-215-867-4537 x270
    Fax          :  
    Email        :  [email protected]
    Date/Time in :  22-APR-1997 10:44:50
    Entered by   :  Donna Van Orden
    SPE center   :  MRO

    Category     :  NT
    OS Version   :  
    System H/W   :   


    Brief Description of Problem:
    -----------------------------

Microsoft Developers Studio v4.0 crashes or locks up upon exiting.
The error:  The instruction at 0x77s10ed4 references memory.
The memory could not be written.



Second question:  Interested in ordering FX!32

Donna VO

T.RTitleUserPersonal
Name
DateLines
3523.1HYDRA::VANORDENTue Apr 22 1997 12:5941
    Company Name :  Professional Computer Centers
    Contact Name :  John Allegrezza
    Phone        :  1-215-860-4501 x270
    Fax          :  
    Email        :  [email protected]
    Date/Time in :  22-APR-1997 10:44:50
    Entered by   :  Donna Van Orden
    SPE center   :  MRO

    Category     :  NT
    OS Version   :  
    System H/W   :   





Corrected telephone number above.




Update:


FX!32 request:  John has internet access and was happy to learn he could
pull FX!32 over free of charge (www.service.digital.com/fx32/)



debugger crashing:  I couldn't find any record of this problem so I requested
he write it up and email it to me, including the build level of windows NT,
version of Visual C++ (it's 4.0) and all information he can provide.  I'll post
it in DECWET::VISUAL when I receive it.

Donna VO




3523.2HYDRA::VANORDENWed Apr 23 1997 17:5719
    
    From:   HYDRA::AXPDEVELOPER "[email protected]"
    To:     US3RMC::"[email protected]"
    CC:     AXPDEVELOPER
    Subj:   Reference Number 1997-3523 (Developer Studio crashes)
    
    
    John,
    
    I have not received your mail and wanted to be sure it did not get
    lost.
    If you have already sent it to me, please do a resend and be sure to
    include
    the reference number 1997-3523.
    
    Thank you,
    
    Donna Van Orden
    
3523.3partner replyHYDRA::DONSBACHJeff Donsbach, Software Partner Engineering, DTN 297-6862Thu Apr 24 1997 18:0191
    Date:	24-APR-1997 16:50:50.00
    From:	US6RMC::"[email protected]" "Jack "
    Subj:	Re: Reference Number 1997-3523 (Developer Studio crashes)
    To:	" [email protected]" <hydra::axpdeveloper>
    CC:
    ---------
            Reply to:   RE>Reference Number 1997-3523 (Developer Studio
    crashes)
    Donna,
           Sorry it took a while to get this to you but here it is.
    The problem I am having is with Microsoft Visual C++ - when I debug a 
    program and step through it for a while and then try to stop debugging
    I choose "Stop Debugging" from the "Debug" menu and Microsoft Developer 
    Studio bombs with the message:
    
    The instruction at "0x77F10ED4" referenced memory at 0x00000000. The 
    memory could not be written
    
    if your then debug MSDEV it returns the message
    Unhandled exception in MSDEV.EXE (NTDLL.DLL): 0xC0000005: Access
    Violation
    I then have to kill MSDEV with the task manager and restart MSDEV
    
    Version Info:
    WindowsNT 4.0 build 1381
    VisualC++ 4.0
    Alpha Firmware 4.49-4
    
    I would also like to know the avaiblity of Visual C++ 5.0
    --------------------------------------
    Date: 4/24/97 2:15 PM
    To: Jack
    From:  [email protected]
    
    
    John,
    
    I have not received your mail and wanted to be sure it did not get
    lost.
    If you have already sent it to me, please do a resend and be sure to
    include
    the reference number 1997-3523.
    
    Thank you,
    
    Donna Van Orden
    Alpha Developer Support
    
    [Message ID: -1350231196]
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    Subject: Reference Number 1997-3523 (Developer Studio crashes)
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    Professional Computer Corp.
    The Leader in Prepress Solutions
    Web: http://www.pro.com
    
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3523.4HYDRA::VANORDENThu Apr 24 1997 19:5642
    From:   HYDRA::AXPDEVELOPER "[email protected]"
    To:     US6RMC::"[email protected]"
    CC:     AXPDEVELOPER
    Subj:   Re: Reference Number 1997-3523 (Developer Studio crashes)
    
    
    Jack,
    
    Thank you for the additional information.
    
    First, to answer the question concerning VC++ V5.0:
    
        VC++ V5.0 for Alpha (professional edition) should be available on
    May
        5th. You can place the order now through Microsoft or through a 
        Microsoft distributor.
    
    
    Now, to respond to your first problem regarding Developer Studio
    crashing.
    
    Service Patch 2 (SP2), available on the microsoft web site, addresses
    several problems with Visual C++ 4.0 Developer Studio crashing.  I can
    not find any reference to this specific patch being for risc.  You can 
    contact MSDN at 800-759-5474 for clarification of this patch.
    
    Also, there was a 4.0a maintenance release (risc edition) which may
    have this
    patch included  (once again, MSDN can help you here).  To order, call
    1-800-360-7561 and specify part number 048-175-016.  You should be
    charged just
    shipping and handling (along with media costs). 
    
    I hope you find this information useful.  Please do not hesitiate to
    contact
    us again if you need further help with this problem.
    
    Good luck,
    
    Donna Van Orden
    Alpha Developer Support
    
3523.5HYDRA::AXPDEVELOPERAlpha Developer supportTue Apr 29 1997 18:00109
From:	US6RMC::"[email protected]" "Jack " 29-APR-1997 16:31:38.05
To:	" [email protected]" <hydra::axpdeveloper>
CC:	
Subj:	Re: Reference Number 1997-3523 (Developer Studio crashes)

        Reply to:   RE>>Reference Number 1997-3523 (Developer Studio 
crashes)
Hey Miller
        Well that did it - everything seems to be working now - thanks a lot

--------------------------------------
Date: 4/25/97 4:45 PM
To: Jack
From:  [email protected]



   Hi Jack,

   This is Miller from Alpha Developer Suupport.  I think I know the
   fix to your problem.  Please try the following which works for many
   similar VC4.0/Alpha problem:

   Symptoms:
     * The Debugger Call Stack window fails to display the call stack.
     * The Debugger Variables Context combo box is empty.
     * Access violations frequently occur  when exiting the
       debugger (especially on large projects).
     * Access violations occasionally occur upon exiting the Developer
       Studio without using the debugger.

     These problems can be eliminated by copying the IMAGEHLP.DLL file
     from the Visual C++ 4.0 CD-ROM to the Developer Studio installation
     on your system.

     To copy the file:

     1. Open the BIN folder within your Developer Studio base folder.
        The base folder's name is typically MSDEV.
     2. Insert the Visual C++ 4.0 CD-ROM into your system's CD-ROM drive.
     3. Open the REDIST folder within the MSDEV folder on the CD-ROM.
     4. Drag and drop IMAGEHLP.DLL from the redist folder on the CD-ROM
        to the BIN folder on your hard drive.



    If the problem still persist, let us know immediately and we will
    figure another way to help you.

    P.S. Visual C++ 5.0 Alpha info is available on the web: 
         http://www.microsoft.com/visualc/

RISC platforms (Alpha processor only) 

For new users: 

Visual C++ 5.0 RISC Edition (part number 048-000124) is direct for $199. 
There are no upgrades
available. 


    I think your problem will be fixed with the above instruction before you
    decide to upgrade to VC5.0. 

    Regards,
    Miller

    Digital Alpha Developer Support



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Professional Computer Corp.
The Leader in Prepress Solutions
Web: http://www.pro.com

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