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Conference hydra::axp-developer

Title:	Alpha Developer Support
Notice:	[email protected], 800-332-4786
Moderator:	HYDRA::SYSTEM

Created:	Mon Jun 06 1994
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	3722
Total number of notes:	11359

3474.0. "licconsult" by HYDRA::AXPDEVELOPER (Alpha Developer support) Mon Apr 14 1997 13:41

    Company Name :  licconsult
    Contact Name :  soren
    Phone        :  (281) 890-7882
    Fax          :  
    Email        :  
    Date/Time in :  14-APR-1997 12:39:14
    Entered by   :  Brush Bradley
    SPE center   :  MRO

    Category     :  vms
    OS Version   :  v6.2 & v7.1
    System H/W   :  alpha


    Brief Description of Problem:
    -----------------------------

Called in with UCX and DCE with RPC as only option problem.

V7.1 is using UCX 4.2
v6.2 is using UCX 3.3

Customer is using PC and terminal emulator and UCX to log into Alpha system.

Call RPC_xx_REGISTER is supposed to log request with daemon, but this is
failing. This call con't register the daemon.

T.R	Title	User	Personal Name	Date	Lines
3474.1	Double-check that version info...	AMCUCS::SWIERKOWSKI	Quot homines tot sententiae	`Mon Apr 14 1997 15:32`	22
	Greetings! You need to have the customer verify those versions: >V7.1 is using UCX 4.2 >v6.2 is using UCX 3.3 The latest (off the March SPL) version of UCX for OpenVMS Alpha is V4.1A, (their is no V4.2 released yet and it's not mentioned in note 2.last of the UCX conference). They should be running V4.1 with ECO 4 installed or the V4.1A kit (which I believe is V4.1 with ECO 2 installed). Have them send you the output from SYS$SYSTEM:UCX$VERSIONS.EXE so you have accurate version and ECO level information to work with, cheers... Tony Swierkowski Digital Equipment Corporation Software Partner Engineering Palo Alto, California (415) 617-3601 "[email protected]"
3474.2	Problems with install ?	HYDRA::AXPDEVELOPER	Alpha Developer support	`Tue Apr 22 1997 18:58`	7
	Called customer back to verify UCX verion, from UCX, show version, it is v4.1. Customer complained that someone from DEC installed the new system, a AS1000, with OpenVMS v7.1 about a month ago. The software developer stated that the DEC person was not network literate and the network has not been working correctly from the start.
3474.3	status update	HYDRA::AXPDEVELOPER	Alpha Developer support	`Wed Apr 23 1997 12:21`	9
	Went thorugh notesfile, from note #5358 to #5458, to see if similar problem reported. Location is: http://www-notes.lkg.dec.com:8888/lassie/ucx/5358 Went through UCX 4.1 Alpha AXP OpenVMS 7.1 ECO list of fixes and did not see a similar problem. Location is: http://www.service.digital.com:8031//public/Readmes/vms/DEC_TCP_IP_UCXALP_ E4041_TCP_IP_V4_1_for_OpenVMS_Alpha_ECO_Summary?.FILE.+ucx
3474.4	Update on call	HYDRA::AXPDEVELOPER	Alpha Developer support	`Wed May 07 1997 19:55`	5
	Loaded CD's on VMS and looked at base VMS documentation about UCX and also layered products CD to see if I can get more insight into his problem. Was not able to find anything that could help. It was recommend that I talk with Bruce Moore for help, after trying several people in our group.