| T.R | Title | User | Personal Name
 | Date | Lines | 
|---|
| 3411.1 | PATHWORKS is not in the ASAP SDK | HYDRA::SCHAFER | Mark Schafer, SPE MRO | Thu Mar 27 1997 14:30 | 6 | 
|  |     Have him check the SPD at the following URL or call pre-sales tech
    support at 1-800-DIGITAL
    
    http://www.digital.com:80/info/openvms-axp-SPD-anw.html
    
    PATHWORKS V5 for OpenVMS (LAN Manager) 
 | 
| 3411.2 | puzzling, confusing documentation | HYDRA::DONSBACH | Jeff Donsbach, Software Partner Engineering, DTN 297-6862 | Thu Mar 27 1997 16:07 | 21 | 
|  |     
    Found the DIGITAL Enterprise Integration Server CD. It was in the
    box with the documentation CD's from the Software Product Library
    CD set.
    
    Also, it looks like the "LAN Manager for VMS" product he is talking
    about is really Pathworks. The SPD calls it "PathWorks V5 for OpenVMS
    (LAN Manager)".
    
    Calling partner back, informing of findings...
    
    The SPL CD's he recieved only came in one box and he doesn't have the
    Blue and White CD that says "DIGITAL Enterprise Integration Server,
    Version 1.0 Documentation". It sounds like he is missing something.
    
    Doing more investigation on issue #1.
    
    Informed him that "LAN Manager for OpenVMS" is really PathWorks.
    He will talk to his Sales Rep about this.
    
    
 | 
| 3411.3 | found it! | HYDRA::DONSBACH | Jeff Donsbach, Software Partner Engineering, DTN 297-6862 | Mon Mar 31 1997 15:16 | 9 | 
|  |     
    Found the missing CD's. They are also in the first box of the SPL
    CD set, but down in the bottom slot.
    
    Again, it sounds like the partner did not receive some CD's. 
    Will call and verify, and possibly send another SPL CD set to
    him that has everything in it (we've got plenty!).
    
    
 | 
| 3411.4 | will send a new CD set | HYDRA::DONSBACH | Jeff Donsbach, Software Partner Engineering, DTN 297-6862 | Mon Mar 31 1997 15:23 | 9 | 
|  |     
    He's definitely missing some stuff. Will send him another set
    of SPL CD's. His address is -
    
    20 Corporate Park
    Suite 225
    Irvine, CA 92606-5139
    
    
 | 
| 3411.5 | kit finally on it's way | HYDRA::DONSBACH | Jeff Donsbach, Software Partner Engineering, DTN 297-6862 | Mon Apr 07 1997 16:59 | 10 | 
|  |     
    Delayed sending mostly because of last week's storm, but also
    I forgot about it.
    
    Gave the kit to Mary. She will send UPS second day tomorrow
    morning (4/8/97)
    
    Closing
    Jeff D.
    
 |