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Conference hydra::axp-developer

Title:Alpha Developer Support
Notice:[email protected], 800-332-4786
Moderator:HYDRA::SYSTEM
Created:Mon Jun 06 1994
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:3722
Total number of notes:11359

3404.0. "MARC Analysis" by AMCUCS::SWIERKOWSKI (Quot homines tot sententiae) Wed Mar 26 1997 13:41

    Company Name :  MARC Analysis
    Contact Name :  Harold Barker
    Phone        :  (415) 329-6834
    Fax          :  
    Email        :  
    Date/Time in :  24-MAR-1997 10:24 
    Originally entered by :  SWIERKOWSKI
    SPE center   :  PAG

    Category     :  Digital UNIX
    OS Version   :  - unknown -
    System H/W   :  AlphaServer ???


    Brief Description of Problem:
    -----------------------------

  This "call" came by way of a co-worker who was asking about PAK's on behalf
of someone onsite.  She gave them my direct number, but all I know so far is 
they might? have a seed unit, I think it is an SMP box? and it looks like they
don't have the PAK's to turn on the add-on CPU's.  We're still playing telephone
tag...




						Tony Swierkowski
						Digital Equipment Corporation
						Software Partner Engineering
						Palo Alto, California
						(415) 617-3601
						"[email protected]"
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3404.1Needs add-on "OSF-BASE" PAK's for SMP system...AMCUCS::SWIERKOWSKIQuot homines tot sententiaeWed Mar 26 1997 14:2942
Greetings!

  Per a call back from Harold this morning, here is some slightly updated 
contact information:

    Company Name :  MARC Analysis
    Contact Name :  Harold Barker
    Phone        :  (415) 329-6834
    Fax          :  
    Email        :  "[email protected]"
    Date/Time in :  24-MAR-1997 10:24 
    Originally entered by :  SWIERKOWSKI
    SPE center   :  PAG

    Category     :  Digital UNIX
    OS Version   :  V?.?
    System H/W   :  AlphaServer ???


    Brief Description of Problem:
    -----------------------------

  I confirmed that this is some kind of AlphaServer (Harold wasn't near the
system) and it does have 2 (or more) CPU's running Digital UNIX (not sure about
the version either).

  I suspect he needs additional "OSF-BASE" PAK's with the correct number of 
add-on UNITS to accomodate the add-on CPU(s).  I asked him to call me back with
the system serial number and the exact model so I could verify this is a "seed"
system.  I'm not sure if the normal "seed" PAK script covers SMP systems, so I 
also gave him Connie Davis's number so if need be a "custom" OSF-BASE PAK can 
be ordered for the add-on CPU's, cheers...



						Tony Swierkowski
						Digital Equipment Corporation
						Software Partner Engineering
						Palo Alto, California
						(415) 617-3601
						"[email protected]"

3404.2HYDRA::SCHAFERMark Schafer, SPE MROWed Mar 26 1997 14:556
    Tony,
    
    If it turns out they are an ASAP member with the ASAP UNIX SDK, then no
    OSF-BASE PAK is provided.
    
    Mark
3404.3This is a "seed" system (I'm told)...AMCUCS::SWIERKOWSKIQuot homines tot sententiaeThu Mar 27 1997 20:2024
Greetings!

  I should have been more clear in my base note.  Harold told my co-worker (who
was onsite) that this is a "seed" system, so she contacted me.  I knew that the
ASAP SDK didn't include an "OSF-BASE", but if this was a "seed" system at least 
the basic OSF-BASE license for a uni-processor should have accompanied the 
system.  All I asked my co-worker (and Harold) for was a system serial number 
so I could verify that it was indeed a "seed" system and that I could mail him 
the "Seed PAK's" if the system checked out.  I also pointed out that if this was
a "seed" system, he could contact Connie Davis (i.e. Seed Unit Program) directly
to get the add-on OSF-BASE PAK's he needs for the add-on CPU's.  The basic 
system (w/ 1 CPU) needs an OSF-BASE license with 400 "units", each additional 
CPU requires another OSF-BASE license with 100 units and they all need to be 
loaded to get his multi-processor working correctly.  I suspect he either didn't
load the "add-on" OSF-BASE license(s) or misplaced them.  I'll call him back 
tomorrow or Monday and verify his status with this...


						Tony Swierkowski
						Digital Equipment Corporation
						Software Partner Engineering
						Palo Alto, California
						(415) 617-3601
						"[email protected]"
3404.4Call closed...AMCUCS::SWIERKOWSKIQuot homines tot sententiaeFri Mar 28 1997 17:5718
Greetings!

  Harold responded to my email and I think he is okay.  His message included
a message from someone else (i.e. "Jim Mcandrew" - [email protected])
who mailed someone at MARC ("Paul Vanderwalt") the normal Digital UNIX "Seed" 
script which included an "OSF-BASE" PAK with 0 units.  Harold said he had
installed it yesterday and was loading software today so I presume he got his 
SMP box working, I'm closing this for now...



						Tony Swierkowski
						Digital Equipment Corporation
						Software Partner Engineering
						Palo Alto, California
						(415) 617-3601
						"[email protected]"