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Conference hydra::axp-developer

Title:Alpha Developer Support
Notice:[email protected], 800-332-4786
Moderator:HYDRA::SYSTEM
Created:Mon Jun 06 1994
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:3722
Total number of notes:11359

3342.0. "Nectar - Point 23191" by RDGENG::ASAP () Tue Mar 18 1997 10:25

    Company Name :  Nectar - Point 23191
    Contact Name :  Mats Nilsson
    Phone        :  +46 (0)451 893 00 
    Fax          :  +46 (0)451 817 30
    Email        :  [email protected]
    Date/Time in :  18-MAR-1997 15:24:48
    Entered by   :  Nick Hudson
    SPE center   :  REO

    Category     :  vms
    OS Version   :  7.0
    System H/W   :  Alpha Station 200 4/100


    Brief Description of Problem:
    -----------------------------
From:	NAME: ESCTECH@ILO          
	TEL: (822-)6704          
	ADDR: ILO                  <kmannerings@ESSC@ILO>
To:	ASAP@RDGENG@MRGATE

POINT 23191
ats
+----------------------------------------------+
!                                              !
!    oooooo     ooooo  Nectar Systems AB       !
!    ooooooo    ooooo  Mats Nilsson            !
!      oooooo   ooo    Development Manager     !
!      ooooooo  ooo    [email protected]           !
!      ooo oooo ooo    Box 124                 !
!      ooo  ooooooo    S-281 22 H�ssleholm     !
!    ooooo   oooooooo  Tel. +46 (0)451 893 00  !
!    ooooo    ooooooo  Fax. +46 (0)451 817 30  !
!                                              !
! -For excellence in 4GL-                      !
!                                              !
+----------------------- http://www.nectar.se -+

POINT Log Number	 

Company Name 	

Engineers name	

Telephone Number 		

Fax Number		

E-mail Address		

Operating System, Version	

Platform			

Problem Statement		


Hello

Do you know if there are any bugs in OpenVMS 7.0 for Alpha according to
filehandling.

Our customer are updating an ordinary file randomized with about 1000
records, after the update we miss 10 to 20 records and we get no errors
from the updating.

The mashine an Alpha Station 200 4/100 is very very slow, and have an
extern disc connected.

We have tested the same update in our development mashine (same model and
same version of OpenVMS, but not so slow) and here it works OK.

We have also tested it in a bigger Alpha with OpenVMS 7.1 (dont know the
model) and here it also works OK.

Can anybody explain ?

Best regards

Mats
+----------------------------------------------+
!                                              !
!    oooooo     ooooo  Nectar Systems AB       !
!    ooooooo    ooooo  Mats Nilsson            !
!      oooooo   ooo    Development Manager     !
!      ooooooo  ooo    [email protected]           !
!      ooo oooo ooo    Box 124                 !
!      ooo  ooooooo    S-281 22 H�ssleholm     !
!    ooooo   oooooooo  Tel. +46 (0)451 893 00  !
!    ooooo    ooooooo  Fax. +46 (0)451 817 30  !
!                                              !
! -For excellence in 4GL-                      !
!                                              !
+----------------------- http://www.nectar.se -+


 Kevin Mannerings			                                       
     
 Technical Support Specialist                         FAX:    DTN 822 4445  
 European Customer Service Centre                     Phone:  DTN 822 4320  
 Digital Equipment International B.V.  E-Mail: [email protected] 
                                                                            
           FREEPHONE numbers are available on request.                 



T.RTitleUserPersonal
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3342.1KZIN::HUDSONThat&#039;s what I thinkTue Mar 18 1997 11:4686
From:	DEC:.REO.REOVTX::HUDSON       "[email protected] - UK Software
Partner Engineering 830-4121" 18-MAR-1997 16:45:16.93
To:	nm%vbormc::"[email protected]"
CC:	HUDSON
Subj:	RE: 23191 , missing records in rms files 

Hello Mats Nilsson

Thank-you for your ASAP question regarding records missing from an RMS file.

I checked out the databases and the only thing I found reference to which
bears a slight resemblance to what you describe is in the release notes for a
kit which contains a collection of RMS patches.

The kit in question is ALPRMS04_061.  Below is an extract from the README file.
Note the lines highlighted with ">>"

================================================================================
  o  If the data bucket pointed to by the level 1 "high key" index
     value for a duplicate key (primary or secondary) has one or more
     continuation buckets chained to it and the last bucket is full,
     under rare conditions a race condition may occur when two
     processes are concurrently adding (putting) records to a
     duplicate key, each with a key value higher than the highest key
     value currently stored in the file.

     The user-visible symptoms are as follows:

       *  If the index is compressed, an infinite loop will occur due
   	   to an attempt to add a duplicate entry to the level 1 index
   	   bucket.

       *  If the index is not compressed, a duplicate entry will
   	   successfully be added to the level 1 index bucket.

   NOTE:  An index bucket should never have a duplicate entry
   for any index value.

     In either case this can result in:

       *  Records in the level 0 data chain being out of sorted order.

>>     *  Records being hidden from a keyed lookup (though visible
>>        with a sequential scan).

     Workaround:

   The file should be converted.

     This problem is fixed in OpenVMS Alpha V6.2.

================================================================================




However, as you see, this problem should be fixed by the time you get to V7.0
which is what you say you're using.

There is a set of patches for 7.0 (ALPRMS01_070), so I suppose you could try
installing that, but I didn't see anything in the list of fixed problems that
sounds like yours.


I found this info on the WWW, and you can get there by going to:

	http://www.service.digital.com/html/patch_public.html

From that page, select "Search and Download Utility"

From the next page, highlight "OpenVMS_Readmes", and enter "alprms" in the
search box.  You get a list of patches.


Other than that, I guess to pursue this I would need a reproduceable case,
which I appreciate is not easy for you to provide.  But failing that, more
information about what exactly your program is doing would help (e.g. is it an
indexed file? how many keys? duplicates? what kind of "updates" are you doing,
etc., etc.)

Regards

Nick Hudson
Digital Software Partner Engineering


3342.2chase itKZIN::HUDSONThat&#039;s what I thinkMon Apr 07 1997 10:4517
From:	DEC:.REO.REOVTX::HUDSON       "[email protected] - UK Software
Partner Engineering 830-4121"  7-APR-1997 14:45:03.99
To:	nm%vbormc::"[email protected]"
CC:	HUDSON
Subj:	RE: 23191 , missing records in rms files 

Hi Mats Nilsson

Is this one still causing you a problem (records missing from an RMS file,
asap call #23191)?

If so, could you provide me with some more information about the nature of the
problem so I can investigate further

Regards
Nick Hudson
Digital Software Partner Engineering
3342.3KZIN::HUDSONThat&#039;s what I thinkMon Apr 07 1997 12:0255
From:	VBORMC::"[email protected]" "Mats Nilsson"  7-APR-1997 15:59:30.12
To:	"[email protected] - UK Software Partner Engineering 830-4121
07-Apr-1997 1445 +0100" <[email protected]>
CC:	
Subj:	RE: 23191 , missing records in rms files

Reply to the message of Monday April 7, 1997 16:38 +0100
-----------------------------------------------------------------
Hi Nick

No this was only a problem with a very slow customer maschine runing
OpenVms 7.0 and Oracle 7.3, when they stopped Oracle there was no problem=
.
So dont ask me what it was. We are now running OpenVMS 7.1 and it is much
faster, so close this report.

Mats



+----------------------------------------------+
!                                              !
!    oooooo     ooooo  Nectar Systems AB       !
!    ooooooo    ooooo  Mats Nilsson            !
!      oooooo   ooo    Development Manager     !
!      ooooooo  ooo    [email protected]           !
!      ooo oooo ooo    Box 124                 !
!      ooo  ooooooo    S-281 22 H=E4ssleholm     !
!    ooooo   oooooooo  Tel. +46 (0)451 893 00  !
!    ooooo    ooooooo  Fax. +46 (0)451 817 30  !
!                                              !
! -For excellence in 4GL-                      !
!                                              !
+----------------------- http://www.nectar.se -+

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