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Conference hydra::axp-developer

Title:Alpha Developer Support
Notice:[email protected], 800-332-4786
Moderator:HYDRA::SYSTEM
Created:Mon Jun 06 1994
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:3722
Total number of notes:11359

3323.0. "bmc" by HYDRA::EGGIMANN () Fri Mar 14 1997 15:34

    Company Name :  bmc
    Contact Name :  greg Gudenburr
    Phone        :  (713) 918 2211
    Fax          :  
    Email        :  [email protected]
    Date/Time in :  14-MAR-1997 15:33:47
    Entered by   :  Pete Eggimann
    SPE center   :  MRO

    Category     :  vms
    OS Version   :  v6.1
    System H/W   :  alpha and vax


    Brief Description of Problem:
    -----------------------------

From:	US6RMC::"[email protected]" "Greg Gudenburr" 14-MAR-1997 14:55:54.28
To:	[email protected], hdlite::eggimann
CC:	
Subj:	openVMS question 

     Hi,  I am Greg Gudenburr, working for BMC software in Houston and am 
     having a problem with virtual terminals with openVMS.  I was wondering 
     if you could answer or locate someone inside digital to answer a 
     question.
     
     The product that I are supporting creates up to 32 FTA processes and 
     uses the non-blocking ptd$write and ptd$read to send an receive 
     command/text from the virtual terminal.  AST's are used for 
     notification when a read has completed. Additionally, a mailbox is 
     setup to get notification when a process dies.
     
     On multiprocessor openVMS (vax 5.5.2, and alpha 6.1) systems it 
     appears that a virtual terminal may accept the command string that we 
     are sending with the ptd$write, but will never execute the command 
     string sent. This situation seems to happen most frequently with the 
     terminal has just been started (sys$cre). All return codes that we see 
     indicate a normal completion (ptd$write and buffer status).  Is there 
     any thing different about the way that virtual terminals are handled 
     in a multiprocessor boxes? Or is there a special way that we should 
     check to see that the terminal is ready to accept command.
     
     Where necessary we turnoff AST deliver by using the sys$setast(0) 
     function call.  
     
     We have just discovered the decc$set_reentrancy function could 
     attributing to our problem.  (This is not being used)
     
     It could be helpful if we had a contact that we could discuss this 
     issue with them. (713) 918 2211.
     
     
     Thanks in advance
     
     Greg Gudenburr
     BMC software inc.

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3323.1requesting more infoHYDRA::EGGIMANNFri Mar 14 1997 15:4224
From:	HYDRA::EGGIMANN "14-Mar-1997 1508 -0500" 14-MAR-1997 15:24:01.35
To:	US6RMC::"[email protected]"
CC:	[email protected],PETE
Subj:
	re: openVMS question

Hi Greg,

We'll start with the basics first.  Can you tell me what version of the decc 
compiler and rtl you're using.  (I'm assuming you're using decc)  Ran an 
"Analyze/image decc$shr" (or vaxc$shr) and let me know the image file id and 
date of link.  There are -lots- of patches to the decc$shr.exe and vaxc$shr.exe 
libraries which might be contributing and I want to rule those out first.

Also, you indicate (or imply) the problem has been isolated to smp environments.
Does this mean the problem does not reproduce when you turn off the other 
processors, or when the non-smp version of vms is loaded?  Does the problem 
reproduce on versions more recent than v6.1 on alpha, and v5.5-2 on vax?

If you have a test case which you can give us, I can try some things on this 
end in parallel.

Pete

3323.2looks like some old rtlsHYDRA::EGGIMANNFri Mar 14 1997 16:4940
From:	US6RMC::"[email protected]" "Greg Gudenburr" 14-MAR-1997
16:36:49.63
To:	hydra::eggimann
CC:	
Subj:	Re[2]: openVMS question

     Hi, Pete,
     
     Thanks for the quick reply.  
     
     decc vax: image file identification: "V06.0-60"
               link date/time 19-apr-1993 00:36:14:14
               linker identification: "05-13"
     
     compiler: 5.0-003
     
     decc alpha: image file identification: t02.0-018
                 image file build identification" x5sc-ssb-0000
                 link date/time 13-apr-1994 16:08:48.76
                
		 link identification: t11-11
     
     compiler: v4.0-000
     
     The problem has only been seen on machine that are running smp 
     environments.  Again the problem has only been seem at customer sites 
     in production modes so disabling one processor is not possible.  I am 
     waiting to test right now with VMS with smp enabled but one processor. 
     
     I have been unable to reproduce the problem on uniprocessor machines.
     
     At present I can not answer: Does the problem reproduce on versions 
     more recent than v6.1 on alpha, and v5.5-2 on vax?
     
     
     I will check into a test case.
     
     
     
     Greg
3323.3we'll need another day to get the kitsHYDRA::EGGIMANNFri Mar 14 1997 17:1516
From:	HYDRA::EGGIMANN "14-Mar-1997 1710 -0500" 14-MAR-1997 17:12:53.66
To:	US6RMC::"[email protected]"
CC:	PETE
Subj:	RE: Re[2]: openVMS question

Greg,

I'm scrounging around for the latest patch kit for decc and vaxc.  I looks
like you do not have any of the eco patch kits, but I'll verify once I find
the kit and look at the image ids.

It may be Monday before I can get my hands on the latest eco kits for both
these rtls.  I can't say for sure if this will fix your problem, but its
definately the first and easiest thing to try.

Pete
3323.4Here's the latest applicable DEC C patch kits for these platformsHYDRA::NEWMANChuck Newman, 508/467-5499 (DTN 297), MRO1-3/F26Fri Mar 14 1997 18:1216
04-FEB-1997     VAXACRT09_061

  Description:  Multiple Corrections For DEC C RTL;
                OpenVMS VAX V5.5-2 through V6.1   VAXACRT09_061


27-JAN-1997     ALPACRT09_061

  Description:  Corrections For DEC C Run-Time Library (RTL);
                OpenVMS Alpha V6.1 - V6.1-1H2    ALPACRT09_061


However, I would guess that it would not be a C RTL issue -- more likely
an OpenVMS issue.

								-- Chuck Newman
3323.5recommendations from chuckHYDRA::EGGIMANNWed Apr 23 1997 16:2630
From:	HYDRA::NEWMAN       "Chuck Newman, 508/467-5499 (DTN 297), MRO1-3/F26" 
2-APR-1997 16:12:34.57
To:	eggimann
CC:	and_me
Subj:	More information for BMC.

Pete --

Here's some more information you can send to BMC.  I remember a similar
problem in DECwindows and posted a note in VMSnotes # 412:

BMC's request:
     On multiprocessor openVMS (vax 5.5.2, and alpha 6.1) systems it 
     appears that a virtual terminal may accept the command string that we 
     are sending with the ptd$write, but will never execute the command 
     string sent. This situation seems to happen most frequently with the 
     terminal has just been started (sys$cre). All return codes that we see 
     indicate a normal completion (ptd$write and buffer status).  Is there 
     any thing different about the way that virtual terminals are handled 
     in a multiprocessor boxes? Or is there a special way that we should 
     check to see that the terminal is ready to accept command.

Response:
    I suspect that 
    they send data to the terminal but there is no type-ahead buffer yet.
    The arrival of this data will start the processing to create the
    type-ahead buffer.  But any data sent in that burst will be lost.  They 
    need to make sure that the application using the pseudo terminal has
    queued a read to it before sending any data.  There is a notification
    AST that can be enabled to know when a read is ready.
3323.6more on the problem ...HYDRA::EGGIMANNWed Apr 23 1997 16:29161
From:	US6RMC::"[email protected]" "Greg Gudenburr"  2-APR-1997
11:49:03.59
To:	hydra::eggimann, [email protected]
CC:	
Subj:	Re[2]: openVMS question

Pete, we are having two basic problems with the code at present.

1 - An access violation occurs in a system services  (intermittently). The call 
stack is completely in our code and seems to indicate a corruption in the memory
of the system service routing.

2 - SMP problems:
    We  send data to the terminal with the PTD$WRITE intermittently the complete
buffer is accepted but, no action is taken on the command sent.  (all return 
code are good). 


Code fragments follow:

mainsetup code:

    status = PTD$SET_EVENT_NOTIFICATION (ptd->channel, _BMCVmsPtdReadEvent, 
(BMCuint32)ptd->ptdidx, 0, PTD$C_START_READ);
status = PTD$READ(ptdReadEF, ptd->channel, _BMCVmsPtdReadAst, ptd->ptdidx, 
ptd->readBuf, ptd->bufSize+4);



ast routing routine:
static void
_BMCVmsPtdReadEvent(int ptdidx)
{
  BMCVmsPtd *ptd;

  ...turn off ast's and save current state
  ptd = _BMCVmsPtdFindIdx(ptdidx);
  DbgWrtPtd("_BMCVmsPtdReadEvent",ptd,1); ...debug output
  if (ptd) {
    ptd->readReq = 1;
    _BMCVmsPtdDoWrite(ptd);  /* write to the ptd */
  }

  ...return to previous state

}


Write routing called:


_BMCVmsPtdDoWrite(BMCVmsPtd *ptd)
{
Does the following:

      status = PTD$WRITE(ptd->channel, 0, 0, ptd->writeBuf, writeLen, 0, 0);
}

Read AST routines:

static void
_BMCVmsPtdReadAst(int ptdidx)
{
      status = PTD$READ(ptdReadEF, ptd->channel, _BMCVmsPtdReadAst, ptd->ptdidx,
ptd->readBuf, ptd->bufSize+4);
  }


All routines turnoff ast's when entered and reset the prevoius state when 
exiting.

Greg



______________________________ Reply Separator _________________________________
     Pete here is my previous message:
     
     Hi,  I am Greg Gudenburr, working for BMC software in Houston and am 
     having a problem with virtual terminals with openVMS.  I was wondering 
     if you could answer or locate someone inside digital to answer a 
     question.
     
     The product that I are supporting creates up to 32 FTA processes and 
     uses the non-blocking ptd$write and ptd$read to send an receive 
     command/text from the virtual terminal.  AST's are used for 
     notification when a read has completed. Additionally, a mailbox is 
     setup to get notification when a process dies.
     
     On multiprocessor openVMS (vax 5.5.2, and alpha 6.1) systems it 
     appears that a virtual terminal may accept the command string that we 
     are sending with the ptd$write, but will never execute the command 
     string sent. This situation seems to happen most frequently with the 
     terminal has just been started (sys$cre). All return codes that we see 
     indicate a normal completion (ptd$write and buffer status).  Is there 
     any thing different about the way that virtual terminals are handled 
     in a multiprocessor boxes? Or is there a special way that we should 
     check to see that the terminal is ready to accept command.
     
     Where necessary we turnoff AST deliver by using the sys$setast(0) 
     function call.  
     
     We have just discovered the decc$set_reentrancy function could 
     attributing to our problem.  (This is not being used)
     
     It could be helpful if we had a contact that we could discuss this 
     issue with them. (713) 918 2211.
     
     
     Thanks in advance
     
     Greg Gudenburr
     BMC software inc.
     
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3323.7more recommendations from chuckHYDRA::EGGIMANNWed Apr 23 1997 16:31107
From:	HYDRA::NEWMAN       "Chuck Newman, 508/467-5499 (DTN 297), MRO1-3/F26" 
7-APR-1997 10:49:00.26
To:	[email protected], [email protected]
CC:	EGGIMANN, and_me
Subj:	Problems in SMP environment at BMC software inc.

Greg --

1)  Accvio in mainline code.

My wording was a poor -- I'm theorizing that a system service has been
invoked which (directly or indirectly) has an associated AST.  Later, when
doing the sprintf, the AST executes and corrupts the stack (i.e., routine
ABC's  stack-datum was passed to the AST, and the AST executes after
routine ABC has returned).

One way to check this would be to disable kernel mode AST's before the
sprintf. then enable them after.  Also check the location of the address
that gets corrupted (if you can find it):

	call disble_kernel_asts
	call sprintf
	check_location_of_corrupted_address(see_if_it_is_valid)
	call enable_kernel_asts
	check_location_of_corrupted_address(see_if_it_is_valid)

Also, it would be useful to see what the ptd structure looks like.

For example, if it looks like this:

	short first;
	short second;

Then you can have problems if the mainline code is working on "first"
which an AST is working on "second", since they are smaller than the
smallest datum that can be accessed by Alpha CPUs.  If the structure
has packed alignment, the potential for the problem can extend to any
items, even 8-byte ones.  Compiling with /REENT=AST may help with this
(does the same thing as DECC$SET_REENTRANCY).  There may be pragmas
that would be relevant also.




2)  Re:  buffer layout -- I don't have a hard copy of the manual, but my
figure 6-1 still shows the buffer as having the data start at an offset of 4 
bytes into the buffer (so no change).  Without seeing your ptd structure I can 
only amke guesses about fields, but my reading of what I see makes me 
suspicious.  Here's your code, followed by the pseudo-code from the PTD example. 
 Unfortunately, the pseudocode doesn't descibe the buffer it's using.


status = PTD$READ(ptdReadEF, ptd->channel, _BMCVmsPtdReadAst, ptd->ptdidx, 
ptd->readBuf, ptd->bufSize+4);



           Call PTD$READ to start reading from the pseudoterminal
                           ASTADR = ft_read_ast
                           ASTPRM = buffer address
                           READBUF = I/O buffer + 8
                           READBUF_LEN = 500

Note that the documentation on the PTD$READ call indicates that you should pass 
the address of the status filed, *NOT* the address of the byte to receive the 
first character.  Also, it looks to me as though the buffer_length parameter 
should be diminished by the sizes of the status and byte_count fields:

  readbuf
  OpenVMS usage: char_string
  type:          character coded text string
  access:        write only
  mechanism:     by reference

  Address of the read I/O status longword. The first character
  position in an I/O buffer to receive all output is this address
  plus 4. The readbuf argument must be in the range spec-
  ified in the inadr argument of the PTD$CREATE routine,
  otherwise an SS$_ACCVIO status is returned.

  readbuf_len
  OpenVMS usage: word_unsigned
  type:          word (unsigned)
  access:        read only
  mechanism:     by value

  Number of characters that can be read from the pseudoter-
  minal and stored in the buffer specified by readbuf.



I'd code this as follows:

#define BUFFER_SIZE 508
struct
 {
   short status;
   short byte_count;
   char io_buffer[BUFFER_SIZE];
 } input_buffer;
	.
	.
	.
ptd$read(blah, blah, blah, blah, &input_buffer.status, BUFFER_SIZE);


								-- Chuck Newman
3323.8response from bmcHYDRA::EGGIMANNWed Apr 23 1997 16:33219
From:	US6RMC::"[email protected]" "Greg Gudenburr"  4-APR-1997
15:10:45.04
To:	hydra::eggimann, [email protected]
CC:	
Subj:	Re: greg - here's some comments

     
     
1 - An access violation occurs in a system services  (intermittently). The call 
stack is completely in our code and seems to indicate a corruption in the memory
of the system service routing.
     
| What system service is seeing the ACCVIO?  Is it perhaps a completion AST 
| writing to an area that was valid (on the stack) when the routine that set 
| up the AST was called, but no longer valid when the AST was initiated?
|
| Also, does this application use multiple threads or multiple processes?

> No, the accvio is in the main line code that is not related to AST processing.
 The system service call is sprintf.  All parameters to the sprintf seem to be 
valid.  We have recently replaced the sprintf with the BSD safe sprintf routines
and the problem is now occurring in the memchr library routine within the BSD 
sprintf.


>The application is single threaded.

     
2 - SMP problems:
    We  send data to the terminal with the PTD$WRITE intermittently the complete
buffer is accepted but, no action is taken on the command sent.  (all return 
code are good). 
     
| By "all return code are good" do you mean the return status only, or also 
| the status in the buffer (first two bytes)?

> Yes we have checked both return codes.
     
Code fragments follow:
     
mainsetup code:
     
    status = PTD$SET_EVENT_NOTIFICATION (ptd->channel, _BMCVmsPtdReadEvent, 
(BMCuint32)ptd->ptdidx, 0, PTD$C_START_READ);
status = PTD$READ(ptdReadEF, ptd->channel, _BMCVmsPtdReadAst, ptd->ptdidx, 
ptd->readBuf, ptd->bufSize+4);
     
| Do you *REALLY* mean ptd->bufSize+4?  I hope the "+4" isn't supposed to 
| account for the 4 bytes of status and byte count?  In other words, for 
| ptd->bufSize+4 to work (e.g., not overwrite someone else's buffer), the 
| size of this buffer should be ptd->bufSize+8.
|
| Also, do you use "write-with-echo" in your application?

>In the I/O user's reference manual pate 6-4 the buffer is shows the data to 
begin at offset 4.  Has this changed since the manual we have?

     
     
ast routing routine:
static void
_BMCVmsPtdReadEvent(int ptdidx)
{
  BMCVmsPtd *ptd;
     
  ...turn off ast's and save current state 
  ptd = _BMCVmsPtdFindIdx(ptdidx);
  DbgWrtPtd("_BMCVmsPtdReadEvent",ptd,1); ...debug output 
  if (ptd) {
    ptd->readReq = 1;
    _BMCVmsPtdDoWrite(ptd);  /* write to the ptd */
  }
     
  ...return to previous state
     
}
     
     
Write routing called:
     
     
_BMCVmsPtdDoWrite(BMCVmsPtd *ptd)
{
Does the following:
     
      status = PTD$WRITE(ptd->channel, 0, 0, ptd->writeBuf, writeLen, 0, 0);
}
     
Read AST routines:
     
static void
_BMCVmsPtdReadAst(int ptdidx)
{
      status = PTD$READ(ptdReadEF, ptd->channel, _BMCVmsPtdReadAst, ptd->ptdidx,
ptd->readBuf, ptd->bufSize+4);
  }
     
     
All routines turnoff ast's when entered and reset the prevoius state when 
exiting.
     
Greg
     
     
     
______________________________ Reply Separator _________________________________
     Pete here is my previous message:
     
     Hi,  I am Greg Gudenburr, working for BMC software in Houston and am 
     having a problem with virtual terminals with openVMS.  I was wondering 
     if you could answer or locate someone inside digital to answer a 
     question.
     
     The product that I are supporting creates up to 32 FTA processes and 
     uses the non-blocking ptd$write and ptd$read to send an receive 
     command/text from the virtual terminal.  AST's are used for 
     notification when a read has completed. Additionally, a mailbox is 
     setup to get notification when a process dies.
     
     On multiprocessor openVMS (vax 5.5.2, and alpha 6.1) systems it 
     appears that a virtual terminal may accept the command string that we 
     are sending with the ptd$write, but will never execute the command 
     string sent. This situation seems to happen most frequently with the 
     terminal has just been started (sys$cre). All return codes that we see 
     indicate a normal completion (ptd$write and buffer status).  Is there 
     any thing different about the way that virtual terminals are handled 
     in a multiprocessor boxes? Or is there a special way that we should 
     check to see that the terminal is ready to accept command.
     
     Where necessary we turnoff AST deliver by using the sys$setast(0) 
     function call.  
     
     We have just discovered the decc$set_reentrancy function could 
     attributing to our problem.  (This is not being used)
     
     It could be helpful if we had a contact that we could discuss this 
     issue with them. (713) 918 2211.
     
     
     Thanks in advance
     
     Greg Gudenburr
     BMC software inc.
     
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3323.9action plan to come into centerHYDRA::EGGIMANNWed Apr 23 1997 16:359
After my visit onsite with BMC, we agreed that the best thing to do
was to replicate the problem in the lab here in Marlboro.  Greg is
working to create a reproducer and will schedule time in the porting
center when he is ready.  

(it appears that in the process of doing this, the problem does not
reproduce on v7.1 ...)

Closing the call until they are ready for a visit