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Conference hydra::axp-developer

Title:	Alpha Developer Support
Notice:	[email protected], 800-332-4786
Moderator:	HYDRA::SYSTEM

Created:	Mon Jun 06 1994
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	3722
Total number of notes:	11359

3253.0. "Baan" by AMCUCS::SWIERKOWSKI (Quot homines tot sententiae) Fri Feb 28 1997 15:34

    Company Name :  Baan
    Contact Name :  Bill Analla (or Will Walsh)
    Phone        :  (415) 462-7402 (or (415) 462-7427)
    Fax          :  
    Email        :  "[email protected]" (or "[email protected]")
    Date/Time in :  27-FEB-1997 17:52 
    Originally entered by :  SWIERKOWSKI
    SPE center   :  PAG

    Category     :  - unknown -
    OS Version   :  - unknown -
    System H/W   :  Prioris (Model ???)


    Brief Description of Problem:
    -----------------------------

  This note is a placeholder for me now that I've actually made contact with
someone at Baan.  I don't know where Baan fits on the radar scope, but local
management asked me to handle this personally for now.

  Bill got two of these systems from the "Seed Program" along with two 512MB
add-on memory modules.  Plugging both in the same system (total 1.5GB & w/ 3 
modules) yields some sort of "mismatch" error.  I suggested that he add memory
only in balanced pairs.  If he can add just one module to the existing system 
(came with 512MB - geometry unknown), then he probably just needs to keep
the other add-on for the second system.  I'll figure out configuration rules
for Prioris servers after Bill responds to more email I sent asking for a 
detailed configuration of what he's got now.  Most of the details are in my 
head right now (lots of phone tag) and the rest is in the email we've been 
exchanging.  Status report sent to everyone who might care, will pursue this 
tomorrow...




						Tony Swierkowski
						Digital Equipment Corporation
						Software Partner Engineering
						Palo Alto, California
						(415) 617-3601
						"[email protected]"

T.R	Title	User	Personal Name	Date	Lines
3253.1	Memory configuration was wrong...	AMCUCS::SWIERKOWSKI	Quot homines tot sententiae	`Fri Feb 28 1997 18:27`	32
	Greetings! Per a message I sent to Bill last night soliciting detailed configuration on all of his systems, the Prioris servers (2) he are: Vital stats on the Prioris: Sytem type: Prioris ZX 6200MP Processor: 4-way Pentium Pro 200 Memory: 1024mb total. 2 - 512mb kits OS: Not installed yet FWIW, these systems came with 128MB of memory (presumbly 2 x 64MB modules). The two add-on memory kits he was trying to install in just one of the systems were 512MB kits (presumbly composed of 4 - 128MB kits). He went back to the documentation, removed all of the 128MB pieces and put both 512MB kits in to get the desired 1GB of memory in one of the two machines and now both systems appear to be fine. The CPU problem (not sure on detailed symptoms here) turned out to be Bill not switching on both power supplies (required for driving all 4 CPU's). I assume he'll install the operarting system next and get back to if he gets wedged again. I'm going to leave this call open a while longer... Tony Swierkowski Digital Equipment Corporation Software Partner Engineering Palo Alto, California (415) 617-3601 "[email protected]"
3253.2	Email "ping" sent, awaiting response...	AMCUCS::SWIERKOWSKI	Quot homines tot sententiae	`Wed Mar 05 1997 15:14`	16
	Greetings! I just sent an email ping to Bill asking if I can close this call. His last email indicated he has one of the two systems configured the way he wants it, awaiting a response (I'll close anyway by weeks end if I don't here back from him)... Tony Swierkowski Digital Equipment Corporation Software Partner Engineering Palo Alto, California (415) 617-3601 "[email protected]"
3253.3	Call closed...	AMCUCS::SWIERKOWSKI	Quot homines tot sententiae	`Thu Mar 06 1997 15:32`	15
	Greetings! I got an acknowledgement back to the email "ping" I sent last night, per Bill's instructions I'm closing this call... Tony Swierkowski Digital Equipment Corporation Software Partner Engineering Palo Alto, California (415) 617-3601 "[email protected]"