[Search for users] [Overall Top Noters] [List of all Conferences] [Download this site]

Conference hydra::axp-developer

Title:Alpha Developer Support
Notice:[email protected], 800-332-4786
Moderator:HYDRA::SYSTEM
Created:Mon Jun 06 1994
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:3722
Total number of notes:11359

3247.0. "IQ" by RDGENG::HUDSON (That's what I think) Fri Feb 28 1997 09:41

    Company Name :  IQ
    Contact Name :  Lesley Whittle
    Phone        :  44-1252-339300
    Fax          :  
    Email        :  
    Date/Time in :  28-FEB-1997 14:40:51
    Entered by   :  Nick Hudson
    SPE center   :  REO

    Category     :  UNIX
    OS Version   :  
    System H/W   :  Alpha


    Brief Description of Problem:
    -----------------------------

Has problem with Sort settings
T.RTitleUserPersonal
Name		DateLines
3247.1corrections to customer detailsKZIN::HUDSONThat's what I thinkFri Feb 28 1997 09:436
customer name is Lesley Little
Company is Systems Union
ASAP num is A60161


left message for Lesley to call me
3247.2KZIN::HUDSONThat's what I thinkThu Mar 13 1997 08:2822
I spoke with Lesley Little at Systems Union.  She said she'd been calling
because one of her end-users was having a problem using a report writer
package from IQ Software.

The end-user said that the package wasn't performing sorts fast enough.  IQS
document a particular parameter of theirs as being related to sort performance,
but when they tried to change this parameter, it made no difference to the sort
speed.

Lesley said that IQS said that this must be something to do with Digital Unix,
and recommended that she call us.

I asked Lesley for a contact at IQS, and was given the name Miles Bannister.

I spoke with Miles, and he said that he didn't believe there was any need for
Digital to be involved in this: he believed the problem was specific to their
software.  He said he believed the problem statement I had was incorrect
because of the number of layers of people it had been through.

Miles said he didn't see any need for Digital to get involved; relayed
this info to Lesley Little