T.R | Title | User | Personal Name | Date | Lines |
---|
3083.1 | | HYDRA::AXPDEVELOPER | Alpha Developer support | Fri Jan 24 1997 16:55 | 12 |
| It looks like he's running v6.3 VMS and ucx v4.01
Donna and Chuck suggested he check the licensing, that ucx started up
in the proper way, and to see if he can use decnet.
None of these things work. I asked Bob to package all the version info
and error output into an email message and send it to me.
I also consulted Bruce Campbell on this and he didn't have an idea as to what
the solution would be.
Gerrit
|
3083.2 | Need proper version/config info... | AMCUCS::SWIERKOWSKI | Quot homines tot sententiae | Fri Jan 24 1997 19:43 | 24 |
| Greetings!
>>>It looks like he's running v6.3 VMS and ucx v4.01
Re: .1, I assume this is a typo, there is no OpenVMS (VAX or Alpha) V6.3
and UCX is currently at V4.0 (possibly with 1 or more ECO's installed), however
UCX doesn't do version information in the format of "Vm.nn" (it should be
"Vm.n-nn" if one or more ECO levels have been installed).
Have the customer supply the output from "$ MCR UCX$VERSIONS" for details
on the UCX image(s) being used.
Don't forget that you have to configure (and start) DECnet *before* you
attempt to invoke UCX$STARTUP.COM in SYSTARTUP_VMS.COM and that you *must*
invoke UCX$CONFIG.COM to configure the "Core", "Client" and "Server" components
before you start UCX at boot time, cheers...
Tony Swierkowski
Digital Equipment Corporation
Software Partner Engineering
Palo Alto, California
(415) 617-3601
"[email protected]"
|
3083.3 | | HYDRA::AMORELLI | | Mon Feb 03 1997 15:44 | 4 |
| Bob Young called again. I passed along the info in .3, he'll do it and call back.
Carl
|
3083.4 | Called again! | HYDRA::AXPDEVELOPER | Alpha Developer support | Tue Feb 04 1997 10:40 | 19 |
| He just called again. I am on the phone with him right now. He has:
>>> ewa0_mode twisted_pair
When he tries to start DECnet he gets:
$ @netconfig
DECnet starting
Operation failure, device is not in configuration
or not available
Unrecognizable component circuit
circuit = ewa0
$ sho dev/full ewa0:
Device DE435 is offline, network device, a template only.
I'll try posting in VMSNOTES and alphastations notesfile.
Amin
|
3083.5 | oops! | HYDRA::AXPDEVELOPER | Alpha Developer support | Tue Feb 04 1997 13:37 | 15 |
| Oops! Put the reply in VMSNOTES.
Note 138.3 ewa0 is offline?! 3 of 4
HYDRA::AXPDEVELOPER "Alpha Developer support" 7 lines 4-FEB-1997 12:05
-< have been on the phone 3 times. >-
Have suggested several things to him. Still not working. Looks like he
needs to upgrade to V6.2-1H3. Mark suggests he call the 9000 number and
order through them. I have asked in the vmsnotes about the procedure as
well.
Amin
|
3083.6 | reply from vmsnotes | HYDRA::AXPDEVELOPER | Alpha Developer support | Tue Feb 04 1997 13:38 | 20 |
| Got the following reply from vmsnotes as well.
: How does he update to V6.2-1H3?
External folks order the CD-ROM from the Software Supply Business
(SSB) folks. Contact 1-800-DIGITAL, or the local reseller. You
must explicitly order the specific release required, otherwise you
might get a release such as V7.1.
Digital-internal order information is posted in 8.15.
As for the upgrade sequence, V6.2 can be updated/upgraded directly
to
V6.2-1H3 with no intermediate stops. Various other upgrade/update
paths are posted in note 8.13.
As should always be mentioned (and seldom done :-), read the OpenVMS
installation and upgrade manual for the release, as well as the new
features and release notes.
|