| To: [email protected]
Cc: [email protected], [email protected]
Subject: I: ASAP response for Sermatica Bilbao POINT No.17314,
Date: Mon, 20 Jan 97 14:51:47 +0000
From: "Pauline Snyder" <pauline>
X-Mts: smtp
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From: Pauline Snyder Loc: REO/F8 DTN: 830 4096
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Maria,
Attached is a response to your Digital ASAP call log 17314. Brendan
Martin will provide a Spanish translation.
Best regards,
Pauline
PS Brendan, I have also faxed this to you and to the customer.
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Pauline Snyder Software Partner Engineering, Reading
Digital Equipment Company Ltd.
Digital Park, Worton Grange
Imperial Way email: [email protected]
Reading RG2 0TE tel: +44.118.920.4096
England fax: +44.118.920.4146
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=======================================================================
With reference to your reported problem with Informix executables, there
is insufficient information to be sure what the problem is but I can give a
general diagnosis, suggest some possible causes and ask some questions
which will help us pinpoint the problem.
General problem
---------------
informix > isql
gives the following error:
informix > 677: /usr/informix/bin/isql:/sbin/loader: Error unresolvable symbol
in /usr/informix/bin/isql: fabs 677: /usr/informix/bin/isql: /sbin/loader:
Fatal Error: This executable has unresolvable symbols.
This error means that the isql executable has looked for the symbol
fabs 677 (probably fabs_677) but it cannot be found in the shared
libraries that the loader knows of. This usually happens for one
of two reasons
- The library containing the symbol is not in the 'library path'
specified by the environment variable LD_LIBRARY_PATH, nor in the
standard set of directories searched by default (see man loader).
- Either the library or the executable has been updated and they
are no longer consistent in their interfaces.
Possible causes
---------------
The library containing the symbol is not in the 'library path'
specified by the environment variable LD_LIBRARY_PATH, nor in the
standard set of directories searched by default)
To determine if this is the case, check where Informix installs its shared
libraries (I do not know this myself). If they are not loaded in one
of the six standard locations then define LD_LIBRARY_PATH to be the
Informix shared library directory.
If the above applies and you have LD_LIBRARY_PATH set then check the
Informix executables are not installed seuid or setgid which only
check the standard path for security reasons.
Either the library or the executable has been updated and they are
no longer consistent in their interfaces
Upgrading only the Informix engine (ONLINE 5.07) without upgrading
the I-SQL executable could cause this problem if the ONLINE upgrade
also installs new versions on the Informix shared libraries.
If this is a new installation it is possible that Informix components
have been installed in the wrong order. Informix is sensitive to
this and the correct order is specified in the Informix kits. You
need to read the release/installation notes for ALL components before
starting any installation.
Further diagnostics
-------------------
If none of the above helps then please supply the following
1. output from the command 'file isql'
2. output from the command 'file 4gl'
3. output from the 'file' command applied to the Informix shared
libraries
set the environment variable RLD_ARGS to -v (setenv RLD_ARGS -v)
4. screen output when isql is invoked
5. More background to your complete UNIX and Informix installation
Has this Informix installation previously worked ?
If yes, what has changed?
If no, is this a new Informix installation or an upgrade ?
If an upgrade which components were upgraded and which remain
at the previous revision ?
|
| From: [email protected] (ASAP support)
To: [email protected]
Subject: FWD: For the attention of Pauline Snyder RE; Sermatica SA
From: RDGENG::MRGATE::"RDGMTS::VALMTS::RINCE::EILV00::ILO::ESSC::bmartin"
21-JAN-1997 10:28:14.43
To: RDGENG::ASAP
CC:
Subj: For the attention of Pauline Snyder RE; Sermatica SA
From: NAME: bmartin 4366 <bmartin@ESSC@ILO>
To: NAME: asap <asap@reo>
Hi Pauline,
Thanks a lot. I received your fax and was able to go through the reply with the
customer. She was apparently happy with the reply but as she did not have the
machine in question nor the software to hand she said that she would get back
to you with the log results by fax if there was a problem.
Thanks for your help and speed in solving this query,
Regards,
Brendan
*************************************************************************
* brendan martin Alta Vista Technical Support*
* European Customer Service Centre FAX: DTN 822 4445 *
* Digital Equipment International B.V. Phone: DTN 822 4366 *
* *
* *
* E-Mail: [email protected] *
* *
*************************************************************************
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