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Conference vaxaxp::alphanotes

Title:Alpha Support Conference
Notice:This is a new Alphanotes, please read note 2.2
Moderator:VAXAXP::BERNARDO
Created:Thu Jan 02 1997
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:128
Total number of notes:617

118.0. "ATIMach64 driver for OpenVMS 7.1" by VAXSPO::MOREY (Life, adventure without survivors) Tue May 27 1997 15:42

    
    	Hi,
    
    	I'd like to know if is it possible and where to get over network the
    driver for the ATImach64 for OpenVMS 7.1??? I have a system with
    OpenVMS 7.1 and the ECU, but I have to install (VMSINSTALL) the driver
    to graphical board, but I did not get this diskette yet.
                                                     
    	Thanks in advance,
    
    	Carlos Morey
T.RTitleUserPersonal
Name
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118.1Open3DXDELTA::HOFFMANSteve, OpenVMS EngineeringTue May 27 1997 16:1414
  I will assume this is an internal system, and not for a customer...

  This question would be better suited to the Open3D (BGSDEV::OPEN3D)
  or DECwindows (BULOVA::DECWINDOWS) notes conferences -- if that board
  is supported by a package outside the OpenVMS kit and the DECwindows
  kit, it is likely present in Open3D kit.

  When looking at the Open3D kit, don't blindly pull over and install
  the latest version without determining if that version supports both
  V7.1 and that board.

  (This is the generic-Alpha and porting-to-Alpha conference...)

118.2We should have a diskette with the driverVAXSPO::MOREYLife, adventure without survivorsTue May 27 1997 16:5919
    
    	Hi,
    
    	Thanks for your promptly reply...
    
    	This driver is to configure a system that will be ship to the
    customer. Usually this system comes with a diskette with a driver for
    the graphical board for the Operating System (OpenVMS 7.1), but we did
    not receive it.
    
    	This is a specific driver for this board (ATIMach64 ISA) and I'm
    not sure if it's inside of Open3D. And the customer does not have the
    Open3D license.
    
    	Thanks in advance,
    
    
    					Carlos Morey
    
118.3MAYNRD::MCCARTNEYTue May 27 1997 17:497
ATI is supported by the graphics folks within VMS.  It's a commodity card
so Open3D has nothing to do with this device.

As far as I know, the ATI support was shipped as part of V7.1.  I can't say if
you need a patch kit or not.  Bob Messenger would know about that.

Irene
118.4ATI Mach64 Support Under OpenVMS...XDELTA::HOFFMANSteve, OpenVMS EngineeringWed May 28 1997 11:05254
:    	This driver is to configure a system that will be ship to the
:    customer. Usually this system comes with a diskette with a driver for
:    the graphical board for the Operating System (OpenVMS 7.1), but we did
:    not receive it.
    
:    	This is a specific driver for this board (ATIMach64 ISA) and I'm
:    not sure if it's inside of Open3D.

: And the customer does not have the Open3D license.

   The license is not needed for 2D operations.  Drivers shipped with
   OpenVMS often first appear or are first updated on the Open3D kit,
   as it ships more frequently than OpenVMS.

---

   Two articles found via a COMET search (see note 10.*)...

---

TITLE: [OpenVMS,Motif] No Graphics Devices Found  ISA/PCI Systems w. ATI Mach64GX
PRODUCTS:   DECwindows Motif[R] for OpenVMS, Version 1.2-4
            OpenVMS Alpha, Version 7.1
            ATI MACH64-GX(ISA) GRAPHICS (PB2GA-FB)

COMPONENT:  DECwindows Server
            DECwindows ISA Device Support Subsystem

SOURCE:     Digital Equipment Corporation


SYMPTOM:

On ISA/PCI based systems (ie, AlphaStation 200 through 400, or
AlphaServer 300) equipped with a ISA based ATI Mach64-GX PB2GA-FB
graphics card, DECwindows fails to start giving the following error
message:

 %DECW-W-NODEVICE, No graphics device found on this system
   -DECW-I-NODECW, DECwindows graphics drivers will not be loaded


DIGITAL RESPONSE:

Engineering has acknowledged this problem and plans to address it on a
future release.
\
\
\ ENGINEERING RESPONSE:
\
\ Provided by John Bruce, OpenVMS Problem Management, 29-APR-97:
\
\ Placing this case in the Solved state, per the previous update.
\
\
\ Update mentioned above - 29-APR-97:
\
\ I've copied the decw$icbm.exe image with the fix to
\ bulova::decw$public:[server.v71].  Customers should copy this to
\ sys$library on their systems.
\
\ CSC NOTE - 22-May-1997:
\
\ The new image from Engineering can be found in the directory below:
\
\      CSC32::DOCROOT:[COMMON.INTDRV.ENG_IMAGES.HPAQ217J0]
\
\ Directory DOCROOT:[COMMON.INTDRV.ENG_IMAGES.HPAQ217J0]
\
\      DECW$ICBM.EXE;1           99  (RWED,RWED,RWE,RE)
\
\ An official ECO is not yet available in TIMA.  When it is, please
\ comment on this article.  Do not delete the above file without
\ commenting on the article with a valid reason for the file deletion.


WORKAROUND 1:

Contact Digital Customer Support for a workaround to this problem.


WORKAROUND 2:

Execute the following steps to avoid this problem:

1) Ensure that the SYSGEN parameter WINDOW_SYSTEM is set to 1:

    $ MCR SYSGEN SHOW WINDOW_SYSTEM

   If it is not set to a value of 1, issue the commands:

    $ MCR SYSGEN
    SYSGEN> USE CURRENT
    SYSGEN> SET WINDOW_SYSTEM 1
    SYSGEN> WRITE ACTIVE
    SYSGEN> WRITE CURRENT
    SYSGEN> EXIT
    $ REBOOT

2) Check the SYSMAN IO PREFIX LIST to ensure that the DECW$ prefix is
   included in the existing list.  If it is not, you will need to add it:

    $ MCR SYSMAN
    SYSMAN> IO SHOW PREFIX
    SYSMAN> IO SET PREFIX=(DECW$,*)   * = list returned by the show command
    SYSMAN> IO AUTO/LOG
    SYSMAN> EXIT

3) Ensure that the image SYS$SHARE:DECW$ICBM.EXE is installed in memory.
   If it is not installed, then install it:

    $ INSTALL LIST/FULL SYS$SHARE:DECW$ICBM

    $ INSTALL REPLACE SYS$SHARE:DECW$ICBM

    $ EDIT SYS$MANAGER:SYCONFIG.COM

      $! The following line was added to install
      $! support for the Mach64 Graphics Card
      $!
      $ INSTALL REPLACE SYS$SHARE:DECW$ICBM
      $ ^Z

    $ SHUTDOWN

   REBOOT the system.

If the system still complains that NO GRAPHICS DEVICES COULD BE FOUND
then:

4)   o Boot the system as normal
     o Login as "system"
     o Create the file:
         $ SYS$COMMON:[SYSMGR]DECW$USER_AUTOCONFIG.DAT (W:RE)
     o Add the following string on the very first line:
         CLEAR_PFLAG = ISA_4BYTE
     o Save the file
     o Set the file protections
     o Reboot the system

     EXAMPLE:

     $ create SYS$COMMON:[SYSMGR]DECW$USER_AUTOCONFIG.DAT

       CLEAR_PFLAG = ISA_4BYTE
       ^Z

     $ SET FILE/PROTECTION=(W:RE) SYS$COMMON:[SYSMGR]DECW$USER_AUTOCONFIG.DAT
     $ REBOOT
\
\
\ WORKAROUND 3:
\
\    This workaround is marked as non-customer viewable and is
\    intended for support personnel only!
\
\ This workaround changes the default handle
\ name for the ISA MACH 64 video card. It could be used to get windows
\ going in the event that the system is not yet configured on the network
\ or some other obscure problem that would prevent you from creating the
\ file. (ie, file already exists and has configuration data for other
\ options that are required etc...)
\
\     o Shut down the system to the SRM console prompt
\     o Issue the command: >>> SHOW CONFIG
\     o Write down the slot number that the card (ISA--VGA) is configured in
\     o Issue the command: >>> isacfg -mod -slot X -handle ISA-
\        where:
\         isacfg  = isa configuration
\         -mod    = modify
\         -slot   = slot specification
\          X      = slot number the card is installed in
\         -handle = ISA Device handle
\         ISA-    = is the 4 byte handle for the video option.
\
\     o Reinit the system:  >>> INIT
\     o REBOOT


ANALYSIS:

A change was made to the way OpenVMS looks at the ISA device handles.
Previous versions of OpenVMS only checked the first 4 bytes of the
device handle to determine which ISA graphics option was installed.
With version 7.1 all eight bytes are now examined by the operating
system; however, the DECW$ICBM logic was not updated to use the full 8
bytes.

  NOTE:  PCI based ATI Mach64 options and ISA based ATI Mach64 options
         installed in EISA slots are not affected by this change.

[R]  Motif is a registered trademark of the Open Software Foundation, Inc.
\
\
\ REFERENCES:
\
\ Escalations reported on this problem:
\
\     CHAMP/CSC Service Request (SRQ) #: C970212-4210
\     Field Service Log #: HPAQ217J0
\     IPMT Case_id:  CFS.49189
\
\
\ CONTRIBUTORS:
\
\     Technical:
\        Rick Retterer (306346)
\        Dave Bechtold (154097)
\        Jay Word (81352)
\
\     Editorial:
\        Peggy Annin (140028)
\
\\ SOURCE=DIGITAL  DWVMS SERVER
\\ PROD=OPENVMS-AXP SPD=41.87 CAT=OPSYS GRP=OPENVMS-AXP OS=OPENVMS-AXP
\\ PROD=MOTIF CAT=OPSYS GRP=USER_INTERFACE OS=OPENVMS-AXP SPD=42.19
\\ 306346 154097 081352
\\ HPAQ217J0 SRC970212004210 EDIT_SRQ=C970311-2983
\\ TYPE=KNOWN_PROBLEM TYPE=ESCALATION RETEST

----

UNIQUE_IDENTIFIER: 0099CE1F-474DF125-1C007A
TITLE: {Draft} ATI MACH64 installed, but DECwindows does not start
  NOEDITORIAL_REVIEWED,FIELD_READABLE,NOFLASH,TECHNICAL_REVIEWED,NOREADY)
Copyright (c) Digital Equipment Corporation 1996. All rights reserved.

SOURCE: Digital Equipment Corporation


Product: ISA ATI MACH64, PB2GA-FB

\by: Ed Burkhalter CSC Atlanta
\

Problem:

A new Alphaserver 2100 is shipped with AXP VMS 6.2 installed.  AXP VMS
6.2 boots, but DECwindows does not start up.  $SH DEV does not see
the Gxxx graphics controller. 

Solution:

There should be a QA-4X4AA-HC floppy sent with the system.  This floppy
has the VMS software necessary for the ATI MACH 64 card under 6.2 VMS.
Use VMSINSTAL to load the patch.   The patch is also in AXPGUP01_062.

QA-3X4AA-HC may be the software necessary for the ISA ATI Mach64 under
Windows Nt.


\by Ed Burkhalter (26970)

\\MAIL_EXPRESS  DB=AXP_HARDWARE  ADDR=QBUS::E_BURKHALTER  NOCR