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Conference vaxaxp::alphanotes

Title:	Alpha Support Conference
Notice:	This is a new Alphanotes, please read note 2.2
Moderator:	VAXAXP::BERNARDO

Created:	Thu Jan 02 1997
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	128
Total number of notes:	617

116.0. "A2100 graphics console" by LISVAX::RIBEIRO_N (NELSON RIBEIRO @XIP) Tue May 27 1997 07:27

Hi all, 

i have a costumer who is reporting that after a reboot, his machine A2100, that
has a PCX type monitor has a console, stoped from giving the session manager on
the console.
Now, the monitor (pc style) work has a terminal not as a graphics console.
According to the costumer, decwindows is active because he is able to start a
decwindows session on a pc (like xcursion, ...).
He also says that there is no error logged on the operator.log .

Can someone help me on this?

He has vms v7.0 installed.

Thanks,
NElsonR.

T.R Title User Personal
Name Date Lines

116.1 BULOVA::DECwindows Would Be Better Spot... XDELTA::HOFFMAN Steve, OpenVMS Engineering Tue May 27 1997 13:41 21

T.R	Title	User	Personal Name	Date	Lines
116.1	BULOVA::DECwindows Would Be Better Spot...	XDELTA::HOFFMAN	Steve, OpenVMS Engineering	`Tue May 27 1997 13:41`	21
	(At least to me, the problem statement is not particularly clear. As a result, I'm making some guesses here...) I'm guessing that the customer is seeing the "glass hardcopy terminal" console display (akin to the display used during the system startup before the DECwindows displays are started), and is not seeing the expected the workstation graphics display, after a system reboot. Either DECwindows is not starting, it's not finding the workstation display -- make certain the SYSGEN parameter WINDOW_SYSTEM is set to one -- and check for any startup errors. Also check for the (incorrect) use of LOGOUT or other SYSTARTUP_VMS.COM problems. Also look for any DECwindows error messages displayed during startup, and check the DECwindows server log files for errors. Also make sure the SYSGEN parameters are set to values sufficient for the use of DECwindows. What version of DECwindows is in use? V1.2-4, with ECOs, is current. I'd also recommend upgrading to OpenVMS Alpha V7.1, from V7.0.

   (At least to me, the problem statement is not particularly clear.
   As a result, I'm making some guesses here...)

   I'm guessing that the customer is seeing the "glass hardcopy terminal"
   console display (akin to the display used during the system startup
   before the DECwindows displays are started), and is not seeing the
   expected the workstation graphics display, after a system reboot.

   Either DECwindows is not starting, it's not finding the workstation
   display -- make certain the SYSGEN parameter WINDOW_SYSTEM is set to
   one -- and check for any startup errors.  Also check for the (incorrect)
   use of LOGOUT or other SYSTARTUP_VMS.COM problems.  Also look for any
   DECwindows error messages displayed during startup, and check the
   DECwindows server log files for errors.  Also make sure the SYSGEN
   parameters are set to values sufficient for the use of DECwindows.

   What version of DECwindows is in use?  V1.2-4, with ECOs, is current.

   I'd also recommend upgrading to OpenVMS Alpha V7.1, from V7.0.