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Conference vaxaxp::alphanotes

Title:	Alpha Support Conference
Notice:	This is a new Alphanotes, please read note 2.2
Moderator:	VAXAXP::BERNARDO

Created:	Thu Jan 02 1997
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	128
Total number of notes:	617

107.0. "Lic Upgrade Blank ?" by JOBURG::HARRIS () Thu May 15 1997 06:26

    RE: Lic update 
    
    My client had a Vax7000 with a raid License.
    I sold him an update lic from "Any Enterprise Raid Lic" to Alpha
    Enterprise raid Lic.
    
    The license that has been received has no information to be entered
    into the system?
    
    Why? How does my client enter the info? Does my client use the VAX
    lic??
    
    Any help is appreciated.
    Thanks
    Ivan
    
    [email protected]

T.R	Title	User	Personal Name	Date	Lines
107.1	Product Name?	XDELTA::HOFFMAN	Steve, OpenVMS Engineering	`Thu May 15 1997 11:05`	13
	This isn't the best conference for asking questions on RAID licensing and RAID upgrades. Try looking around under WebIR (http://webir.das.dec.com/) for the contact information for the particular RAID package you've sold, and contact the folks directly responsible for the particular product. (We need the package name or part number -- "RAID" is a relatively generic term that could be applied to a number of DIGITAL packages.) Bryan Cox and Karen Fay are two contacts for the StorageWorks RAID package, if that's the particular RAID package involved...
107.2	Not likely RAID Software for OpenVMS	COOKIE::FROEHLIN	VMS...riding into the setting sun!	`Thu May 15 1997 15:27`	8
	You're amazing Steve...the walking ANALOG library of DIGITAL stuff ;-). But .0 doesn't sound like RAID Software for OpenVMS. Hence Bryan Cox and Karen Fay very likely won't have the answer. What's the order number involved in .0? Guenther (with RAID Software Eng. hat on)
107.3	trade ins	JOBURG::HARRIS		`Fri May 16 1997 13:47`	14
	found the problem... I should have traded in the vax lics sold them axp lics.... so what are update lics...? lics that enable clients to upgraded their software....!!!! Fisrt time I heard of this.... Makes me wonder how many clints upgrade versions without upgraded lis!!!!!! Ivan
107.4	Understanding Licensing Policies Requires Reading...	XDELTA::HOFFMAN	Steve, OpenVMS Engineering	`Fri May 16 1997 14:14`	11
	One really needs to look at SPDs, the Terms and Conditions, and the Price Book for this sort of information -- without this background information, the licensing policies and practices can appear truely byzantine, baroque, and bizzare. (Well, some would say they are, but I digress.) There are relatively few folks around that can authoritatively answer these sorts of questions, and these folks seldom answer notes postings. Among others, see http://www.digital.com/info/software-licensing/.