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Conference vaxaxp::alphanotes

Title:Alpha Support Conference
Notice:This is a new Alphanotes, please read note 2.2
Moderator:VAXAXP::BERNARDO
Created:Thu Jan 02 1997
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:128
Total number of notes:617

47.0. "Who is Product Manager for AS 300 ???" by XFMV01::AJITK () Fri Feb 14 1997 08:27

Hi

Who is the Product Manager for Alphaserver 300 and which conference
discusses this product ?

Thanks in advance.

Ajit Kale

Cross-posted : Alphanotes, Mikasa, Alphastations
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47.1Integrated Repository Has Contact InfoXDELTA::HOFFMANSteve, OpenVMS EngineeringFri Feb 14 1997 09:0811
:Who is the Product Manager for Alphaserver 300 and which conference
:discusses this product ?
:
:Cross-posted : Alphanotes, Mikasa, Alphastations

   When asking these questions, please don't cross-post -- the contact
   information for hardware platforms is almost always readily available
   in the Integrated Repository (via the "VTX IR" command, or via the URL
   http://vtxgwy.imc.das.dec.com/cgi-bin/vtx).

47.2location in vtx ir please !!!!XFMV01::AJITKMon Feb 17 1997 07:2812
    ref.2 
    
    I cross-posted because I was not sure where I can get an 
    answer. BTW, I tried VTX IR but could not locate any 
    menu which gives contacts for hardware platforms. 
    
    Can you tell me under what head are these listed ????/
    
    Thanks in advance.
    
    Ajit 
    
47.3How To Use VTX IR To Locate Product Managers or ContactsXDELTA::HOFFMANSteve, OpenVMS EngineeringMon Feb 17 1997 10:1246
:    I cross-posted because I was not sure where I can get an
:    answer. 

   I'd suggest picking what appears to be the best spot for the question,
   posting a note, and waiting a half or full day for an answer.  If it's
   more important than that, you probably should be using one of the formal
   escalation or support channels, and not notes.

:    BTW, I tried VTX IR but could not locate any
:    menu which gives contacts for hardware platforms.
:    Can you tell me under what head are these listed ????/

   Enter VTX IR, select Products and Services (keyword PS; PS is often the
   most apporpriate general category for hardware and software support
   questions, as it covers the most likely search categories), then perform
   both a title and a keyword search for a string such as `AlphaServer' or
   `AlphaServer 300', and scroll down the list looking for articles...

   There are several articles on this processor...

   1    23-Jan-97  AlphaServer 300 V96-2.4                               SOHOMP
   2    23-Dec-96  System Configuration Handbook - AlphaServer 300       SW000X
   3    02-Dec-96  ALPHASERVER 300                                       SD00SN
   4    15-Nov-96  AlphaServer 300 4/266 Systems - CUS                   DP4103
   5    08-Nov-96  AlphaServer 300 4/266 Systems.                        SU4103

   Here's information from the Service Delivery (SD) article:

	Product Management Contact
	Name    Jeff Robie
	Group   Lowend Server Group
	DTN     223-5210
	Email Address   MSBCS::ROBIE

	Product Services Manager
	Name    Dennis Hillman
	DTN     276-8252
	Email Address   STOWOA::HILLMAN


   (I'd recommend using both keyword and title searches together, as the
   keywords are not always set up the way what one might think -- this
   platform is one case where a number of the AlphaServer 300 articles
   present do not include the `AlphaServer 300' keyword, and are thus
   visible only on a title search...)