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Conference vaxaxp::alphanotes

Title:	Alpha Support Conference
Notice:	This is a new Alphanotes, please read note 2.2
Moderator:	VAXAXP::BERNARDO

Created:	Thu Jan 02 1997
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	128
Total number of notes:	617

32.0. "astn 200 ovms alpha 6.2 and firmware 3.8?" by FORAT::JLS (Are we in the same ship?) Fri Jan 24 1997 09:12

    
    
    	Hello,
    
    	In order to troubleshoot a problem in an alphstation 200 4/166
    	it's suggested to upgrade to the last firmware revision (3.8)...
    	From the alpha200_v58_fw_relnote.txt :
    	
    	FIRMWARE 	SRM		OVMS
    	------------------------------------------
    	3.8		V6.3-2		6.2-1H2,6.2-1H3,7.0,7.1
    
    	The actual VMS version running in the system is v6.2.Can I upgrade
    	the firmware to version 3.8 (leaving VMS in version 6.2)?.
    
    
    	Thanks in advance,
    					/jls (josep lluis sole)
    
    
    	Note: Cross in alphastation #1810

T.R	Title	User	Personal Name	Date	Lines
32.1	Works on my system	STAR::DEAN_G		`Mon Feb 03 1997 17:16`	12
	Hi, We have not had any problems running OpenVMS V6.2 with the latest firmware. OpenVMS V6.2-1h2 was qualified with the V6.3-2 firmware and the main difference between OpenVMS V6.2 and OpenVMS V6.2-1h2 is support for CIPCA and some hardware platforms. The support for the Alphastation 200 should not have changed in that version. If you ever upgrade your firmware and it doesn't work, you can always back your firmware down to the previous version. Dean Gagne
32.2	Last reply is not an official answer...	STAR::DEAN_G		`Mon Feb 03 1997 20:00`	6
	I should add a note that this is NOT an official support answer. I don't know who you should see for an official answer. If you are simply trying to debug a problem, the new firmware should be ok. Dean
32.3	I should be sure....	FORAT::JLS	Are we in the same ship?	`Tue Feb 04 1997 13:52`	8
	Hi Dean, I need to be sure about it�s supported or not.The systems involved are production systems.In the mean time,I've upgraded to firware version 3.6. Thanks for your help, /jls.
32.4	If you need official support...	XDELTA::HOFFMAN	Steve, OpenVMS Engineering	`Tue Feb 04 1997 15:26`	17
	: I need to be sure about it�s supported or not. If it's not listed in the supported documentation and your customer needs an official statement, you'll need to contact the AlphaStation platform manager, and one of the OpenVMS product managers. See the low-numbered notes for the OpenVMS product managers. See VTX IR for the AlphaStation product contacts. I'd hope you are already in contact with the AlphaStation engineers, if you are swapping PALcode versions... The other obvious way into a supported configuration -- assuming the calls to the product managers don't pan out the way you'd like -- is an upgrade to OpenVMS V6.2-1H3.