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Conference vaxaxp::vmsnotes

Title:VAX and Alpha VMS
Notice:This is a new VMSnotes, please read note 2.1
Moderator:VAXAXP::BERNARDO
Created:Wed Jan 22 1997
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:703
Total number of notes:3722

639.0. "Question on support of AV300-AA" by HGOV05::MICHAELWAN () Sun May 25 1997 06:56

    I have restored an OpenVMS 6.2 from an Alpha 2100 to an Alpha 3000-800.
    The system runs fine. However, I cannot bring up the DECWindow
    workstation. The system cannot recognize and configure the graphic
    card.
    
    I believe that the graphic card is an AV300-AA. If I am running Digital
    UNIX then the graphic card support is not included in the basic OS and
    I need to install the multi-media service in order to use the card. 
    
    Is there something similar on OpenVMS?
    
    Thanks.
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639.1UTRTSC::utoras-198-48-95.uto.dec.com::JurVanDerBurgChange mode to Panic!Mon May 26 1997 02:065
You need "Multimedia Services Version 2.0 for OpenVMS Alpha",
order number AE-QN8LB-TE, also known as MMOV.

Jur.

639.2Pointers...XDELTA::HOFFMANSteve, OpenVMS EngineeringTue May 27 1997 10:4410
   BULOVA::DECWINDOWS would be a better spot for DECwindows questions,
   and BGSDEV::MULTIMEDIA_SERVICES would be a better spot for the
   Multi-Media questions.

   The two packages of interest will be the Multi-Media-Video (MMOV)
   kit, and the Open3D kit -- between the two, you should have the
   drivers you need.  Make *sure* you install the correct version of
   each of these kits for your particular hardware and software...

639.3Still won't work after MM Service installedHGOV05::MICHAELWANThu Jun 05 1997 07:2924
    I still have problems with the graphic card after I've installed
    Multimedia service. I posted my question on the DECWindows and
    Multimedia Service notes file but no one answered, so I have to try
    this notes file again.
    
    After I installed the Multimedia Service kit, the console workstation
    still cannot work.
    
    When I did '$ decw$device', the message was:
    -->
        %DECW$DEVICE-W-NODEVICE, no graphics devices found.
    The output of '$show dev g /full' was:
    -->
    Device GPA0:, device type DECwindows output device, is offline,
    record-orienteddevice, carriage control, shareable.
    
    I checked the system and noticed that the mmov$server process was
    running and there was no error message in the log file.
    
    I am sure that the graphic card is OK, since I can run X-windows with 
    multi-media service installed on Digital UNIX with another drive.
    
    
    
639.4Is It Even Supported?XDELTA::HOFFMANSteve, OpenVMS EngineeringThu Jun 05 1997 10:3810
   Assuming the controller is listed in the DECwindows, MMOV, and/or
   Open3D SPDs, and assuming WINDOW_SYSTEM is non-zero and no error
   messages are logged at startup, then elevate this via IPMT, please.
   If the controller is not listed in the SPD, then it is likely not
   supported.

   OpenVMS SPDs are available in the kit distribution areas mentioned
   in notes 8.* and 9.*.  You'll have to check with the DECwindows
   and MMOV folks for the locations of their SPDs.
639.5UTRTSC::utojvdbu1.uto.dec.com::JurVanDerBurgChange mode to Panic!Fri Jun 06 1997 03:0612
If the device is offline then you may need to check the configuration. I had
similar problems with a AV301 board in an Alphastation 400, and the problem was
caused because in that configuration we ran out of interrupts. And if that happens
one of the devices on the PCI bus does not get an interrupt assigned, causing the
device to stay offline. How does the configuration look? You may try to disable
one of the com ports to free an interrupt, that's what we did.

Nice to see that problems from the pc architecture are showing up on Alpha's as well....

Jur.


639.6It's a Trubo Channel machine.HGOV06::MICHAELWANFri Jun 06 1997 05:512
    The Alpha 3000-800 is a Turbo Channel machine. Does PCI interrupt
    applies? If yes, how do I control the interrupts?
639.7EEMELI::MOSEROrienteers do it in the bush...Fri Jun 06 1997 07:4026
	My guess is that it cannot find and load the MMOV$ICBM, which it needs
	in order to config and load the needed drivers.

	Can you post the output from $ MC SYSMAN IO AUTO/LOG/FULL and also
	the SDA output from SDA> CLUE CONFIG?

	/cmos


tuija> mc sysman io auto/log/ful

%SYSMAN-I-OUTPUT, command execution on node TUIJA
%IOGEN-I-PREFIX, searching for ICBM with prefix MMOV$
%IOGEN-I-ACTIVATE, activating ICBM MMOV$ICBM_0402
%IOGEN-I-ACTIVATE, activating ICBM MMOV$ICBM_04
%IOGEN-I-ACTIVATE, activating ICBM MMOV$ICBM
%IOGEN-E-ACTERR, error activating ICBM
-RMS-E-FNF, file not found
%IOGEN-W-NOICBM, failed to find ICBM with prefix MMOV$
%IOGEN-I-PREFIX, searching for ICBM with prefix SYS$
%IOGEN-I-ACTIVATE, activating ICBM SYS$ICBM_0402
%IOGEN-I-ACTIVATE, activating ICBM SYS$ICBM_04
%IOGEN-I-SCSIPOLL, scanning for devices through SCSI port PKA0
%IOGEN-I-SCSIPOLL, scanning for devices through SCSI port PKB0
    
639.8UTRTSC::utojvdbu1.uto.dec.com::JurVanDerBurgChange mode to Panic!Fri Jun 06 1997 09:187
>    The Alpha 3000-800 is a Turbo Channel machine. Does PCI interrupt
>    applies? If yes, how do I control the interrupts?

No, that does not apply then. Missed that one, sorry.

Jur.