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Conference vaxaxp::vmsnotes

Title:VAX and Alpha VMS
Notice:This is a new VMSnotes, please read note 2.1
Moderator:VAXAXP::BERNARDO
Created:Wed Jan 22 1997
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:703
Total number of notes:3722

637.0. "Customer Question on Support" by JALOPY::CUTLER () Fri May 23 1997 12:34

My customer (Ford) wants to know how long will they be able to continue
purchasing support contracts for OpenVMS version 6.1?


Thanks in advance,

Rick C.
T.RTitleUserPersonal
Name		DateLines
637.1Prior Version SupportXDELTA::HOFFMANSteve, OpenVMS EngineeringFri May 23 1997 13:5913
:My customer (Ford) wants to know how long will they be able to continue
:purchasing support contracts for OpenVMS version 6.1?

   June, 1997, per the latest information I have on this, is the
   end of the line for prior-version-support for OpenVMS V6.1.

   V6.2 is slated to be the longer-term V6.* prior-version-support
   supported release, or some such wording...

   For information, see http://www.digital.com/info/mcs/prior.html

   Susan Dugdale is the OpenVMS Service Business Manager.
637.2Maybe a custom support contract for more moneyUNIFIX::HARRISJuggling has its ups and downsFri May 23 1997 16:497
    I could be off base on this, but I think a customer can write a custom
    contract for extended support on a prior version of anything. 
    Natrually it cost more, and the older the version the more it costs.
    
    I would contact the CSC and ask their business people.
    
    					Bob Harris