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Conference vaxaxp::vmsnotes

Title:	VAX and Alpha VMS
Notice:	This is a new VMSnotes, please read note 2.1
Moderator:	VAXAXP::BERNARDO

Created:	Wed Jan 22 1997
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	703
Total number of notes:	3722

624.0. "READATTR on standalone backup 6.2" by TAV02::MOOR () Wed May 21 1997 09:13

Hello there

A customer of ours have a problem with standalone backup.
During the backup of his system disk he gets the following errors:

    %BACKUP-E-READATTR, error reading attributes for 'file-spec' 
    %SYSTEM-F-DEVNOTMOUNT, device is not mounted

(no %BACKUP-E-VBNMISSING)

BACKUP/IMAGE on the same disk works fine from working system.

He didn't have this problem before he upgraded his system from v5.5-2 to v6.2,
and created a new version of the standalone backup.

Note 1128 in VMSNOTES_V12 describes a similar problem, only it is on version
    5.5-2.

Any idea?

					Thanks
							Rafi

T.R Title User Personal
Name Date Lines

624.1 Need More Info; Things To Try XDELTA::HOFFMAN Steve, OpenVMS Engineering Wed May 21 1997 10:25 13

T.R	Title	User	Personal Name	Date	Lines
624.1	Need More Info; Things To Try	XDELTA::HOFFMAN	Steve, OpenVMS Engineering	`Wed May 21 1997 10:25`	13
	We need the particular version of standalone BACKUP, the >>> BOOT commands used, the BACKUP command(s) used, and some basic information on the VAX system and the devices in question. Have the customer use a distribution kit standalone BACKUP root, or boot a standalone BACKUP root off media other than the system disk. (This will confirm that a new version of BACKUP is actually in use.) The customer can use a kit from, say, the V7.1 release, or similar. Also check for -- and apply any -- VAXBACK ECO kits for OpenVMS VAX V6.2. (And then rebuild the standalone BACKUP kit, for good measure.)

   We need the particular version of standalone BACKUP, the >>> BOOT
   commands used, the BACKUP command(s) used, and some basic information
   on the VAX system and the devices in question.

   Have the customer use a distribution kit standalone BACKUP root, or
   boot a standalone BACKUP root off media other than the system disk.
   (This will confirm that a new version of BACKUP is actually in use.)
   The customer can use a kit from, say, the V7.1 release, or similar.

   Also check for -- and apply any -- VAXBACK ECO kits for OpenVMS VAX
   V6.2.  (And then rebuild the standalone BACKUP kit, for good measure.)