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Conference vaxaxp::vmsnotes

Title:VAX and Alpha VMS
Notice:This is a new VMSnotes, please read note 2.1
Moderator:VAXAXP::BERNARDO
Created:Wed Jan 22 1997
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:703
Total number of notes:3722

576.0. "BookReader problem OpenVMS 6.2-H2" by SNOFS1::NIELSENMARK (Mark Neilson) Thu May 08 1997 23:02

    hi,
    
    I have a customer that is running OpenVMS version 6.2-H2 who is having
    a problem with BookReader. He is trying to get BookReader to generate a
    Postscript file so that he can access it from his PC's. The problem is that
     BookReader does not seem to generate the postscript file correctly. 
    
    The file that is generated does not contain every 4th or 5th word. IE
    the word is not even present in the .ps file. I have had a look at the
    actual postscript file, and confirmed that the words are not in the
    file. 
    
    Is this a known bug? If so, is there a patch that will fix this?
    
    regards,
    
    Mark Nielsen
    Australia
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576.1see various notes in Bulova::DECwindows, etc.COMEUP::SIMMONDSloose canonFri May 09 1997 00:0012
    Re: .0
    
    Known problem.. you could try installing the latest ALPMOTF patch kit
    applicable to the version of DECwindows Motif your Customer is using..
    Bear in mind that the OpenVMS ODL is moving to HTML already, so correct
    PostScript output from Bookreader may never happen.. a workaround given
    in TIMA/STARS is to choose TEXT print output format.  Other obvious
    workarounds are (if it's DIGITAL Documentation which the Customer is using)
    1) Order paper manuals from DIGITAL Direct ,or, 2) You provide the
    same in PostScript source form.
    
    John.
576.2AUSS::GARSONDECcharity Program OfficeFri May 09 1997 00:033
    re .0
    
    P.S. You might want to correct your personal name.
576.3ThanksSNOFS1::NIELSENMARKMark NeilsonFri May 09 1997 01:039
    Thanks for your help on this one.
    
    regards,
    
    Mark. 
    
    PS: I have been trying to get my name changed in the system for about 6
    months......