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Conference vaxaxp::vmsnotes

Title:VAX and Alpha VMS
Notice:This is a new VMSnotes, please read note 2.1
Moderator:VAXAXP::BERNARDO
Created:Wed Jan 22 1997
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:703
Total number of notes:3722

560.0. "DECevent, A1000 and memory problems" by LISVAX::RIBEIRO_N (NELSON RIBEIRO @XIP) Mon May 05 1997 08:22

Hi all,

i have recently began to analyze a problem with a A1000 with 64 MB and running
vms v6.2; the machine crashed lots of times a day and according to the "Machine
Check Decoder" program there was a problem with the cpu daughter card. 

The daughter card was replaced and also the power supply due to some electrical
problems, but the problem persisted. Then the motherboard was replaced and still
the problem continued to happen. On the next day the motherboard was replaced
again, because the problem was different from the first one; also with the
memory SIMMs. After these replacements the machine seemed ok. It worked for 2 to
3 days without giving any problems.

During the weekend the machine crashed again with a similar error than the first
one reported. I tried to analyze it again through the machinecheck decoder and
noticed that this program is stating that the machine has 128Mb of memory
althought it has only 64 Mb. According to the registers on DECevent the Bank 0
and Bank 1 return the same code althought the bank0 is the only one with simms:
	coma_base0	6d8d0000
	coma_base1	6d8d0000
	coma_base2	6d8d0000
	coma_base3	80000000
	coma_cnfg0	6d8d0049
	coma_cnfg1	6d8d0049
	coma_cnfg2	47ff0000
	coma_cnfg3	80000000
The result of the machinecheck decoder is to replace the daughter card, but i
think that this problem can influence this result.

Thanks,
NElsonR.
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560.1AlphaServer 1000 Notes Conference: WRKSYS::MIKASAXDELTA::HOFFMANSteve, OpenVMS EngineeringMon May 05 1997 10:0912
  "A1000"?  I'll assume that's an AlphaServer 1000, also known as a
  "Mikasa" system.
  
  Check the PALcode version, making sure that it is up to date for the
  OpenVMS Alpha release.  Check for any previous reports of any similar
  problems in the WRKSYS::MIKASA notes conference -- there are a numbner
  of various machine checks and machine check codes.  Check for a correct
  configuration of SIMMs in the memory slots and for valid SIMM types and
  known/tested manufacturers.  Then check for any weird device drivers or
  site-specific kernel code -- kernel code can also cause machine checks.
  And then report this through formal channels via an IPMT.
560.2AUSS::GARSONDECcharity Program OfficeMon May 05 1997 19:5412
re .0
    
>noticed that this program is stating that the machine has 128Mb of memory
>althought it has only 64 Mb.
    
    Maybe the machine is trying to tell you something. (-: Even the poxy PC on
    my desk has 48MB.
    
    But seriously, verify that the memory has been installed correctly and
    that the rules regarding combination of SIMMS have been followed. The
    machine specific conference would be a better place to find out what
    those rules are if you don't have the manual that came with the machine.