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| Title: | VAX and Alpha VMS |
| Notice: | This is a new VMSnotes, please read note 2.1 |
| Moderator: | VAXAXP::BERNARDO |
|
| Created: | Wed Jan 22 1997 |
| Last Modified: | Fri Jun 06 1997 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 703 |
| Total number of notes: | 3722 |
476.0. "4100 AXP crash, need assistance" by TAINO::RFONSECA () Tue Apr 15 1997 12:35
Below is a crash report from an Alpha Server 4100 system that crash a
couple of days ago. Althoug is the first time this situation has
happened, the customer is worried that this might happen once they
start using the system for production. Can anyone shed some light on
this situation ? All inputs will be greatly appreciated.
OpenVMS (TM) Alpha Operating System, Version V6.2-1H3 -- System Dump Analysis 11-APR-1997 14:16:53.80 Page 1
Table of Contents
-----------------
Crashdump Summary Information: .... 2
Stack Decoder: .... 4
SSRVEXCEPT Stack: .... 5
System Configuration: .... 6
Adapter Configuration: .... 7
Paging File Usage (blocks): .... 8
Memory Management Statistics: .... 9
Process DCL Recall Buffer: .... 12
Active XQP Processes: .... 13
Block Buffer Cache Header: .... 14
OpenVMS (TM) Alpha Operating System, Version V6.2-1H3 -- System Dump Analysis 11-APR-1997 14:16:53.80 Page 2
Crashdump Summary Information:
Crash Time: 11-APR-1997 14:12:36.40
Bugcheck Type: SSRVEXCEPT, Unexpected system service exception
Node: CUHAXP (Standalone)
CPU Type: AlphaServer 4100 5/300 2MB
VMS Version: V6.2-1H3
Current Process: DECW$SERVER_0
Current Image: CUHAXP$DKB0:[SYS0.SYSCOMMON.][SYSEXE]DECW$SERVER_MAIN.EXE;1
Failing PC: 00000000 007A62F0
Failing PS: 00000000 00000200
Module: DECW$TRANSPORT_LOCAL
Offset: 000302F0
Boot Time: 4-APR-1997 20:33:33.00
System Uptime: 6 17:39:03.40
Crash/Primary CPU: 00/00
Saved Processes: 43
Pagesize: 8 KByte (8192 bytes)
Physical Memory: 512 MByte (65536 PFNs)
Dumpfile Pagelets: 295966 blocks
Dump Flags: writecomp,errlogcomp,dump_style
EXE$GL_FLAGS: poolpging,init,bugdump
Stack Pointers:
KSP = 00000000 7FF91B48 ESP = 00000000 7FF96000 SSP = 00000000 7FF9E000
USP = 00000000 7EF49810
General Registers:
R0 = 00000000 0000000C R1 = 00000000 7FF91D68 R2 = FFFFFFFF 80E145C0
R3 = 00000000 0000003F R4 = 00000000 7FF91C00 R5 = 00000000 7FF91D68
R6 = 00000000 7FF91DC0 R7 = 00000000 00000200 R8 = FFFFFFFF 80E25900
R9 = 00000000 00000000 R10 = 00000000 00000000 R11 = 00000000 0008ECC0
R12 = 00000000 0008E720 R13 = FFFFFFFF AEEB0FD0 R14 = 00000000 00000001
R15 = 00000000 0008E206 R16 = 00000000 000003C4 R17 = 00000000 7FF91C00
R18 = 00000000 00000020 R19 = 00000000 00000000 R20 = 00000000 00000000
R21 = 00000000 00000002 R22 = 00000000 00000003 R23 = FFFFFFFF 82C00004
R24 = 00000000 00776630 AI = 00000000 00000003 RA = 00000000 00000000
PV = FFFFFFFF 82C04200 R28 = 00000000 000005AC FP = 00000000 7FF91B50
PC = FFFFFFFF AEF48B3C PS = 08000000 00000200
Exception Frame:
R2 = 00000000 00000000 R3 = 00000000 0000003F R4 = FFFFFFFF 80EA7900
R5 = 00000000 00686960 R6 = 00000000 7FF91FC0 R7 = 00000000 00776630
PC = 00000000 007A62F0 PS = 00000000 00000200
Signal Array:
Arg Count = 00000005
Condition = 0000000C
Argument #2 = 00000000
Argument #3 = 0000007C
Argument #4 = 007A62F0
Argument #5 = 00000200
Mechanism Array:
Arguments = 0000002B Establisher FP = 00000000 7FF91E40
Flags = 00000001 Exception FP = 00000000 7FF91DC0
Depth = FFFFFFFD Signal Array = 00000000 7FF91D68
R0 = 00000000 00000001 R1 = 00000000 00000001 R16 = 00000000 0000007C
R17 = FFFFFFFF 80E25900 R18 = 00000000 7FF91E34 R19 = 00000000 00000000
R20 = 00000000 00000000 R21 = 00000000 00000002 R22 = 00000000 00000003
R23 = 00000000 00000001 R24 = 00000000 00776630 R25 = 00000000 00000003
R26 = FFFFFFFF 80088EF4 R27 = 00000000 00776630 R28 = FFFFFFFF 03020024
System Registers:
Page Table Base Register (PTBR) 00000000 000019E4
Processor Base Register (PRBR) FFFFFFFF 80E14000
Privileged Context Block Base (PCBB) 00000000 03BCA080
System Control Block Base (SCBB) 00000000 00000480
Software Interrupt Summary Register (SISR) 00000000 00000000
Address Space Number (ASN) 00000000 0000007C
AST Summary / AST Enable (ASTSR_ASTEN) 00000000 0000000F
Floating-Point Enable (FEN) 00000000 00000001
Interrupt Priority Level (IPL) 00000000 00000002
Machine Check Error Summary (MCES) 00000000 00000000
Virtual Page Table Base Register (VPTB) 00000002 00000000
OpenVMS (TM) Alpha Operating System, Version V6.2-1H3 -- System Dump Analysis 11-APR-1997 14:16:53.80 Page 3
Crashdump Summary Information:
Failing Instruction:
007A62F0: LDQ_U R17,(R16)
Instruction Stream (last 20 instructions):
007A62A0: LDA SP,#X0070(SP)
007A62A4: RET R31,(R26)
007A62A8: LDA SP,#XFFD0(SP)
007A62AC: STQ R4,(SP)
007A62B0: STQ R5,#X0008(SP)
007A62B4: STQ R7,#X0010(SP)
007A62B8: STQ R8,#X0018(SP)
007A62BC: BIS R31,R5,R8
007A62C0: STQ R9,#X0020(SP)
007A62C4: BIS R31,R27,R7
007A62C8: STQ R26,#X0028(SP)
007A62CC: LDL R1,#X0014(R5)
007A62D0: LDL R5,#X0010(R1)
007A62D4: LDL R9,#X0018(R1)
007A62D8: LDL R3,#X0020(R5)
007A62DC: ZAPNOT R3,#X03,R3
007A62E0: BEQ R3,#X00000F
007A62E4: LDA R16,#X007C(R9)
007A62E8: BIS R31,#X01,R1
007A62EC: BLBS R16,#X000036
007A62F0: LDQ_U R17,(R16)
007A62F4: INSWL R1,R16,R18
007A62F8: LDQ R26,#XFFF0(R7)
007A62FC: BIS R31,R31,R2
007A6300: LDQ R27,#XFFF8(R7)
OpenVMS (TM) Alpha Operating System, Version V6.2-1H3 -- System Dump Analysis 11-APR-1997 14:16:53.80 Page 4
Stack Decoder:
Normal Process Kernel Stack:
Stack Pointer 7FF91B48
Stack Limits (low) 7FF90000
(high) 7FF92000
OpenVMS (TM) Alpha Operating System, Version V6.2-1H3 -- System Dump Analysis 11-APR-1997 14:16:53.80 Page 5
SSRVEXCEPT Stack:
Stack Pointer SP => 7FF91B48
Information saved by Bugcheck:
a(Signal Array) 7FF91B48 00000000 7FF91D68
EXE$EXCPTN[E] Temporary Storage:
EXE$EXCPTN[E] Stack Frame:
PV 7FF91B50 FFFFFFFF AEEB0FD0 EXE$EXCPTN
Entry Point FFFFFFFF AEF48AB0 EXE$EXCPTN_C
7FF91B58 FFFFFFFF 800413B4 IOC$LOAD_MAP_C+00024
return PC 7FF91B60 FFFFFFFF AEF482BC SYS$CALL_HANDL_C+0002C
saved R2 7FF91B68 FFFFFFFF AEF46484 EXE_SRCHANDLER+00044
saved R13 7FF91B70 FFFFFFFF 82C411D8 KERNEL_ASTDEL_C
saved FP 7FF91B78 00000000 7FF91B90
SYS$CALL_HANDL Temporary Storage:
7FF91B80 FFFFFFFF AEEB0DA8 SYS$CALL_HANDL
7FF91B88 00000000 AEEB0DE8 EXE$SIGTORET
SYS$CALL_HANDL Stack Frame:
PV 7FF91B90 FFFFFFFF AEEB0DA8 SYS$CALL_HANDL
Entry Point FFFFFFFF AEF48290 SYS$CALL_HANDL_C
7FF91B98 00000000 00000000
return PC 7FF91BA0 FFFFFFFF AEF46790 CHF_BADSTACK_C+00060
saved FP 7FF91BA8 00000000 7FF91E40
Fixed Exception Context Area:
Linkage Pointer 7FF91BB0 FFFFFFFF 82C35F60 CHF$GR_LINKAGE_SECTION
a(Signal Array) 7FF91BB8 00000000 7FF91D68
a(Mechanism Array) 7FF91BC0 00000000 7FF91C00
a(Exception Frame) 7FF91BC8 00000000 7FF91DC0
Exception FP 7FF91BD0 00000000 7FF91E40
Unwind SP 7FF91BD8 00000000 00000000
Reinvokable FP 7FF91BE0 00000000 00000000
Unwind Target 7FF91BE8 80EE8018 00001E4A STORAGE_SIZE+001D6
#Sig Args/Byte Cnt 7FF91BF0 00000005 00000250 BUG$_NETRCVPKT
a(Msg)/Final Status 7FF91BF8 AEEB00C8 0000000C
Mechanism Array:
Flags/Arguments 7FF91C00 00000001 0000002B
a(Establisher FP) 7FF91C08 00000000 7FF91E40
reserved/Depth 7FF91C10 FFFFFFFF FFFFFFFD
a(Handler Data) 7FF91C18 FFFFFFFF 80F49A80
a(Exception Frame) 7FF91C20 00000000 7FF91DC0
a(Signal Array) 7FF91C28 00000000 7FF91D68
saved R0 7FF91C30 00000000 00000001
saved R1 7FF91C38 00000000 00000001
saved R16 7FF91C40 00000000 0000007C
saved R17 7FF91C48 FFFFFFFF 80E25900
saved R18 7FF91C50 00000000 7FF91E34
saved R19 7FF91C58 00000000 00000000
saved R20 7FF91C60 00000000 00000000
saved R21 7FF91C68 00000000 00000002
saved R22 7FF91C70 00000000 00000003
saved R23 7FF91C78 00000000 00000001
saved R24 7FF91C80 00000000 00776630
saved R25 7FF91C88 00000000 00000003
saved R26 7FF91C90 FFFFFFFF 80088EF4 SCH$ASTDEL_K_C+000B4
saved R27 7FF91C98 00000000 00776630
saved R28 7FF91CA0 FFFFFFFF 03020024
saved F0 7FF91CA8 47800C00 00000000
saved F1 7FF91CB0 40000000 00000000
saved F10 7FF91CB8 403A0000 00000000
saved F11 7FF91CC0 C0000000 00000000
saved F12 7FF91CC8 40000000 00000000
saved F13 7FF91CD0 C0000000 00000000
saved F14 7FF91CD8 403A0000 00000000
saved F15 7FF91CE0 00000000 00000000
saved F16 7FF91CE8 00000000 00000000
saved F17 7FF91CF0 00000000 00000000
saved F18 7FF91CF8 00000000 00000000
saved F19 7FF91D00 00000000 00000000
saved F20 7FF91D08 00000000 00000000
saved F21 7FF91D10 00000000 00000000
saved F22 7FF91D18 00000000 00000000
saved F23 7FF91D20 00000000 00000000
saved F24 7FF91D28 00000000 00000000
saved F25 7FF91D30 00000000 00000000
saved F26 7FF91D38 00000000 00000000
saved F27 7FF91D40 00000000 00000000
saved F28 7FF91D48 00000000 00000000
saved F29 7FF91D50 00000000 00000000
saved F30 7FF91D58 00000000 00000000
SP Align = 08(hex) [......]
Signal Array:
Arguments 7FF91D68 00000005
Condition 7FF91D6C 0000000C
Argument #2 7FF91D70 00000000
Argument #3 7FF91D74 0000007C
Argument #4 7FF91D78 007A62F0
Argument #5 7FF91D7C 00000200 IRP$M_NOCACHE
Exception Record:
Count/Flag/Kind 7FF91D80 00000002 00000001
Expt Value 7FF91D88 00000000 0000000C
Expt Next 7FF91D90 00000000 00000000
Expt PC 7FF91D98 00000000 007A62F0
Extent/Kind 7FF91DA0 00000008 00000000
Value/Pointer 7FF91DA8 00000000 00000000
Extent/Kind 7FF91DB0 00000008 00000000
Value/Pointer 7FF91DB8 00000000 0000007C
Interrupt/Exception Frame:
saved R2 7FF91DC0 00000000 00000000
saved R3 7FF91DC8 00000000 0000003F
saved R4 7FF91DD0 FFFFFFFF 80EA7900
saved R5 7FF91DD8 00000000 00686960
saved R6 7FF91DE0 00000000 7FF91FC0
saved R7 7FF91DE8 00000000 00776630
saved PC 7FF91DF0 00000000 007A62F0
saved PS 7FF91DF8 00000000 00000200 IPL INT CURR PREV
SP Align = 00(hex) [......] 02 0 Kern Kern
Stack (not decoded):
7FF91E00 FFFFFFFF 80EA7900
7FF91E08 FFFFFFFF 80E25900
7FF91E10 FFFFFFFF 80EA7900
7FF91E18 00000000 00000000
7FF91E20 00000000 00082100
7FF91E28 FFFFFFFF 80088EF4 SCH$ASTDEL_K_C+000B4
7FF91E30 00000000 7FF91E70
7FF91E38 FFFFFFFF 82C04200 PFN$AL_HEAD
Stack Frame:
PV 7FF91E40 FFFFFFFF 82C41270 SCH$ASTDEL_K
Entry Point FFFFFFFF 80088E40 SCH$ASTDEL_K_C
7FF91E48 00000000 00000000
return PC 7FF91E50 FFFFFFFF 8008A83C SCH$KERNEL_ASTDEL+000DC
saved R3 7FF91E58 FFFFFFFF 82C412D8 USER_ASTDEL
saved R13 7FF91E60 00000000 00000000
saved FP 7FF91E68 00000000 7EF49810
SP Align = 90(hex) [......]
OpenVMS (TM) Alpha Operating System, Version V6.2-1H3 -- System Dump Analysis 11-APR-1997 14:16:53.80 Page 6
System Configuration:
System Information:
System Type AlphaServer 4100 5/300 2MB Primary CPU ID 00
Cycle Time 3.3 nsec (299 MHz) Pagesize 8192 Byte
Memory Configuration:
Cluster PFN Start PFN Count Range (MByte) Usage
#03 0 256 0.0 MB - 2.0 MB Console
#04 256 65278 2.0 MB - 511.9 MB System
#05 65534 2 511.9 MB - 512.0 MB Console
Per-CPU Slot Processor Information:
CPU ID 00 CPU State rc,pa,pp,cv,pv,pmv,pl
CPU Type EV5 Pass 4 (21164) Halt PC 00000000 20000000
PAL Code 1.19-5 Halt PS 00000000 00001F00
CPU Revision .... Halt Code 00000000 00000000
Serial Number .......... Bootstrap or Powerfail
Console Vers V4.8-5
OpenVMS (TM) Alpha Operating System, Version V6.2-1H3 -- System Dump Analysis 11-APR-1997 14:16:53.80 Page 7
Adapter Configuration:
TR Adapter Name (Address) Hose Bus Node Device Name HW-Id/SW
-- ---------------------- ---- ----------- ---- ---------------- --------
1 KA1605 (80E42A40) 0 GLOBAL_BUS
2 MC_BUS (80E42DC0) 7 MC_BUS
5 KA1605_PCI 0000001B
4 KA1605_PCI 0000001B
1 KA1605_MEMORY 0000001D
3 PCI (80E43140) 61 PCI
PKA: 1 NCR53C810 00011000
PKB: 2 NCR53C810 00011000
3 PBB 00011011
4 PCI (80E43680) 61 PCI
PKC: 0 QLOGIC 10201077
5 PCI (80E43EC0) 60 PCI
1 MERCURY 04828086
GQA: 2 S3TRIO 88115333
EWA: 3 TULIP 00021011
5 PBB 00011011
6 EISA (80E44380) 60 EISA
0 0064A310
7 XBUS (80E448C0) 60 XBUS
0 EISA_SYSTEM_BOAR 00000016
DVA: 1 AHA1742A_FLOPPY 504F4C46
LRA: 2 VTI82C106_PP 00000015
TTA: 3 NS16450 00016450
TTB: 4 NS16450 00016450
8 PCI (80E44D80) 60 PCI
PKD: 0 QLOGIC 10201077
OpenVMS (TM) Alpha Operating System, Version V6.2-1H3 -- System Dump Analysis 11-APR-1997 14:16:53.80 Page 8
Paging File Usage (blocks):
Swapfile (Index 1) Device DKB0:
PFL Address 80E8DE00 UCB Address 80E477C0
Free Blocks 39936 Reservable Blocks 39936
Total Size (blocks) 39936 Flags inited
Paging Usage (processes) 0 Swap Usage (processes) 0
Alloc Size SWPINC (pages) 64 Largest Chunk (pages) 2496
Chunks GEQ SWPINC 1 Chunks LT SWPINC 0
Pagefile (Index 3) Device DKB0:
PFL Address 80E95F80 UCB Address 80E477C0
Free Blocks 671856 Reservable Blocks -14624
Total Size (blocks) 699904 Flags inited
Paging Usage (processes) 86 Swap Usage (processes) 0
Alloc Size SWPINC (pages) 64 Largest Chunk (pages) 40576
Chunks GEQ SWPINC 3 Chunks LT SWPINC 1
OpenVMS (TM) Alpha Operating System, Version V6.2-1H3 -- System Dump Analysis 11-APR-1997 14:16:53.80 Page 9
Memory Management Statistics:
Pagefaults: Non-Paged Pool:
Total Page Faults 2806647 Successful Exp Attempts 0
Total Page Reads 982834 Unsuccessful Exp Attempts 0
I/O's to read Pages 390655 Expansion Failures 0
Modified Pages Written 3513 Failed Pages Accumulator 0
I/O's to write Mod Pages 79 Total Alloc Requests 95237
Demand Zero Faults 563545 Failed Alloc Requests 0
Global Valid Faults 724543 Paged Pool:
Modified Faults 362406 Total Failures 0
Read Faults 0 Failed Pages Accumulator 0
Execute Faults 32278 Total Alloc Requests 550451
Failed Alloc Requests 0
Direct I/O 22251423 Cur Mapped Gbl Sections 535
Buffered I/O 4349330 Max Mapped Gbl Sections 544
Split I/O 132396 Cur Mapped Gbl Pages 11093
Hits 17214281 Max Mapped Gbl Pages 11148
Logical Name Transl 4405899 Maximum Processes 99
Dead Page Table Scans 0 Sched Zero Pages Created 0
OpenVMS (TM) Alpha Operating System, Version V6.2-1H3 -- System Dump Analysis 11-APR-1997 14:16:53.80 Page 10
Memory Management Statistics:
Distributed Lock Manager: Local Incoming Outgoing
$ENQ New Lock Requests 18865823 0 0
$ENQ Conversion Requests 49262865 0 0
$DEQ Dequeue Requests 18860681 0 0
Blocking ASTs 1325 0 0
Directory Functions 0 0
Deadlock Messages 0 0
$ENQ Requests that Wait 2261 Deadlock Searches Performed 24
$ENQ Requests not Queued 13 Deadlocks Found 0
OpenVMS (TM) Alpha Operating System, Version V6.2-1H3 -- System Dump Analysis 11-APR-1997 14:16:53.80 Page 11
Memory Management Statistics:
File System Cache: Current SYSGEN Param Hits Misses Hitrate
File Header Cache (ACP_HDRCACHE =2276) 945573 625215 60.1%
Storage Bitmap Cache (ACP_MAPCACHE = 569) 32621 826 97.5%
Directory Data Cache (ACP_DIRCACHE =2276) 590865 5864 99.0%
Directory LRU (ACP_DINDXCACHE= 569) 258834 717 99.7%
FID Cache (ACP_FIDCACHE = 64) 12146 122 99.0%
Extent Cache (ACP_EXTCACHE = 64) 154051 30682 83.3%
Quota Cache (ACP_QUOCACHE =1140) 0 0 0.0%
Volume Synch Locks 176107 Window Turns 260834
Volume Synch Locks Wait 114 Currently Open Files 842
Dir/File Synch Locks 2477992 Total Count of OPENs 698116
Dir/file Synch Locks Wait 199 Total Count of ERASE QIOs 1656
Access Locks 0
Free Space Cache Wait 199
RMS GblBufQuo Remaining 1024 RMS_GBLBUFQUO (SYSGEN) 1024
Global Pagefile Quota 791 GBLPAGFIL (SYSGEN) Limit 1024
OpenVMS (TM) Alpha Operating System, Version V6.2-1H3 -- System Dump Analysis 11-APR-1997 14:16:53.80 Page 12
Process DCL Recall Buffer:
%CLUE-W-NOACC, cannot access recall buffer
OpenVMS (TM) Alpha Operating System, Version V6.2-1H3 -- System Dump Analysis 11-APR-1997 14:16:53.80 Page 13
Active XQP Processes:
Extended Indx Process name Username State PCB PHD Outstanding
--PID--- ---- --------------- ------------ ----- -------- -------- BIO-DIO-Lock
%CLUE-I-NOACTIVE, there are no active XQP processes
OpenVMS (TM) Alpha Operating System, Version V6.2-1H3 -- System Dump Analysis 11-APR-1997 14:16:53.80 Page 14
Block Buffer Cache Header:
Cache_Header AE299BD0 BFRcnt 0000163A FreeBFRL AE2DC9E0
Bufbase AE309000 BFRDbase AE299CC0 BFRLbase AE2DC7A0
Bufsize 002C7400 LBNhashtbl AE2FDD10 BFRLhashtbl AE303688
Realsize 00336920 LBNhashcnt 0000165E BFRLhashcnt 0000165E
Pool #0 #1 #2 #3
Pool_LRU AE29CE10 AE2B9EB0 AE2C8A00 AE2D9A70
AE29A770 AE2A42B0 AE2D50C0 AE2D6800
Pool_WAITQ AE299C20 AE299C28 AE299C30 AE299C38
AE299C20 AE299C28 AE299C30 AE299C38
Waitcnt 00000000 00000000 00000000 00000000
Poolavail 00000238 000008E2 000008E0 00000238
Poolcnt 00000239 000008E4 000008E4 00000239
AmbigQFL 00000000 Process_Hits 00000000 Cache_Serial 00000000
AmbigQBL 00000000 Valid_Hits 00000000 Cache_Stalls 00000000
Disk_Reads 00000000 Invalid_Hits 00000000 Buffer_Stalls 00000000
Disk_Writes 00000000 Misses 00000000
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% From: [email protected]
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% Date: Mon, 14 Apr 1997 13:04:48 -0400 (AST)
% Subject: Bugcheck from CUHAXP
% To: bohio::rfonseca
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| T.R | Title | User | Personal
Name | Date | Lines |
|---|
| 476.1 | CANASTA, COMET... | XDELTA::HOFFMAN | Steve, OpenVMS Engineering | Tue Apr 15 1997 12:57 | 9 |
|
Please run the CLUE output from this crash through CANASTA.
(See VMSNOTES 233.* for CANASTA information.) If no matches
are found by CANASTA, elevate the problem via IPMT.
A COMET search for "SSRVEXCEPT DECW$TRANSPORT_MAIN" will
also turn up some previous discussions, as it looks like a
crash at DECW$TRANSPORT_LOCAL+302F0 is known. (See the
stars_operating_systems area, the first article listed.)
|