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: 1) a3000 decwindows motif doesn't start during the boot. The customer
: has to insert in the systartup_vms "$ submit sys$startup:decw$startup"
This is best asked in the DECwindows conference.
There is no need to manually start DECwindows.
What DECwindows version?
The DECwindows Motif patch kit -- for V1.2-3 or V1.2-4 -- should be
acquired and installed, if this has not already done so.
: 2) a200 don't want boot. They produce a bugcheck procgone. They do not
: have decram.
There is nowhere near enough information here to even begin to try
to resolve this problem...
You will need to check the PALcode version, and confirm that it is
a version that is supported with V7.1. You will need to indicate
how far through the system bootstrap the system has gotten before
the bootstrap. You will need to try to localize cause of the problem,
if this is occuring somewhere in the system startup. You will need to
obtain the CLUE output from the crashdump -- if a dump is written --
and use the information in note 233.* to use CANASTA to determine if
this problem is already known, and to find -- if any -- suggestions,
fixes, or workarounds. You will need to determine if all installed
products are compatible with V7.1. You will also need to include a
copy of the crashdump with the IPMT (if the dump is available), if
you cannot determine the cause of the problem and resolve it...
: The problem n�2 is very urgent and we need an answer. the customer is
: down. For the problem n�1 he can wait an answer.
"Urgent" means "log an IPMT". *Not* Notes...
Hopefully, the customer followed the directions around performing the
system BACKUP before performing the OpenVMS upgrade...
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