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Conference vaxaxp::vmsnotes

Title:	VAX and Alpha VMS
Notice:	This is a new VMSnotes, please read note 2.1
Moderator:	VAXAXP::BERNARDO

Created:	Wed Jan 22 1997
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	703
Total number of notes:	3722

409.0. "LBR-E-DUPKEY while upgrading to Alpha V7.1" by TAV02::GALIA (Galia Reznik, Israel Software Support) Wed Apr 02 1997 05:17

    Hi,
    
    Our customer is trying to upgrade Alpha V6.2 to V7.1. He is aware
    of the *C$SYS_ERRLIST and C$* modules in STARLET.OLB - those modules
    do not exist. As a metter of fact, he had never installed ALPACRT##_062
    on this system. 
    
    He issued the following command:
    
    $ LIBR/LIST=filename/NAMES SYS$LIBRARY:STARLET.OLB
    
    serched the 'filename', but did not find SYS_NERR and SYS_ERRLIST 
    in any module.
    
    He still gets the LBR-E-DUPKEY while upgrading to V7.1.
    
    Any clue?
    
    Thanks,
    Galia Reznik,
    MCS, Israel.

T.R	Title	User	Personal Name	Date	Lines
409.1	exact error message	HNDYMN::MCCARTHY	A Quinn Martin Production	`Wed Apr 02 1997 07:08`	5
	>> He still gets the LBR-E-DUPKEY while upgrading to V7.1. What is the EXACT error that they are getting? bjm
409.2		STAR::HAMMOND	Charlie Hammond -- ZKO3-04/S23 -- dtn 381-2684	`Wed Apr 02 1997 09:46`	9
	In order to get more information about the exact problem, have your customer repeat the upgrade. (Or you do it with a copy of the customer system.) After booting the CD and BEFORE doin the upgade, go to the DCL option and DEFINE/SYSTEM AXPVMS$PCSI_LOG_TRACE BOTH This will create a LOT of output. If possible, capture it all. At least capture the exact screen content at the point of error.
409.3		TAV02::GALIA	Galia Reznik, Israel Software Support	`Wed Apr 02 1997 09:47`	13
	Hi, The EXACT error that they are getting: Portion Done: 70% %PCSI-E-WRITEERR, error writing DISK:[VMS$COMMON.SYSLIB]STARLET.OLB -LBR-E-DUPKEY, duplicate key in index %PCSI-E-OPFAILED, operation failed Terminating is strongly recommended. Do you wont to terminate? [YES] Galia.
409.4		TAV02::GODOVNIK	Haim Godovnik	`Thu Apr 03 1997 06:37`	18
	.2 The customer did the define: DEFINE/SYSTEM AXPVMS$PCSI_LOG_TRACE BOTH. Just before the error in .3 He is getting the line : %PCSI-I-CREMOD, inserted module RDO$MSG in DISK$AXPVMSSYS:[VMS$COMMON.SYSLIB]STARLET.OLB;4 I assume that the problem is in the next module which is RMS$GLOBALS. In case RDB is the problem - they have RDB 6.1-04. Haim G.
409.5		STAR::HAMMOND	Charlie Hammond -- ZKO3-04/S23 -- dtn 381-2684	`Thu Apr 03 1997 11:50`	17
	>Just before the error in .3 He is getting the line : > >%PCSI-I-CREMOD, inserted module RDO$MSG in >DISK$AXPVMSSYS:[VMS$COMMON.SYSLIB]STARLET.OLB;4 > >I assume that the problem is in the next module which is RMS$GLOBALS. The problem has to involve two modules; RMS$GLOBALS appears to be one of the two. Use the librarian to look at the global symbols in RMS$GLOBALS in the copy of STARLET on the CD. Then look for these same symbols in other modules in the copy of STARLET on the system that you are trying to upgrade. >In case RDB is the problem - they have RDB 6.1-04. Have you presented this problem to the RDB support folks?