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| Title: | VAX and Alpha VMS |
| Notice: | This is a new VMSnotes, please read note 2.1 |
| Moderator: | VAXAXP::BERNARDO |
|
| Created: | Wed Jan 22 1997 |
| Last Modified: | Fri Jun 06 1997 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 703 |
| Total number of notes: | 3722 |
229.0. "INVEXCEPTN Bugcheck At SYS$VCC+3A58" by BARNA::DSMAIL () Thu Feb 20 1997 12:11
Hello:
I've a customer with a crash that is identic at one reported in STARS.
Following is the CLUE INFORMATION of my customer.
At the end i reproduce the STARS article.
Could you help me in know what is happening.
Thanks in advance.
Cristobal (Barcelona, Spain) IB004::PONCE
OpenVMS (TM) Alpha System dump analyzer
Dump taken on 20-FEB-1997 02:26:47.25
INVEXCEPTN, Exception while above ASTDEL
Crashdump Summary Information:
------------------------------
Crash Time: 20-FEB-1997 02:26:47.25
Bugcheck Type: INVEXCEPTN, Exception while above ASTDEL
Node: CHOOYU (Clustered)
CPU Type: AlphaServer 2100 4/200
VMS Version: V6.2-1H3
Current Process: ORA_124_SMON
Current Image: $1$DKB100:[FIB.ORACLE7.ARREL.RDBMS]SRV.EXE;1
Failing PC: FFFFFFFF 8011DA58
Failing PS: 00000000 00000802
Module: SYS$VCC
Offset: 00003A58
Boot Time: 19-FEB-1997 20:08:56.00
System Uptime: 0 06:17:51.25
Crash/Primary CPU: 01/00
Saved Processes: 37
Pagesize: 8 KByte (8192 bytes)
Physical Memory: 256 MByte (32768 PFNs)
Dumpfile Pagelets: 184465 blocks
Press RETURN for more.
Crashdump Summary Information:
------------------------------
Dump Flags: olddump,writecomp,errlogcomp,dump_style
EXE$GL_FLAGS: poolpging,init,bugdump
Stack Pointers:
KSP = 00000000 7FF91AA8 ESP = 00000000 7FF96000 SSP = 00000000 013BDB80
USP = 00000000 7EF6B9B0
General Registers:
R0 = 40000000 00000000 R1 = 00000000 00000000 R2 = FFFFFFFF FFFFFFFD
R3 = FFFFFFFF 82FB6560 R4 = 00000000 7FF91B00 R5 = 00000000 7FF91C68
R6 = 00000000 7FF91CC0 R7 = 00000000 00000802 R8 = FFFFFFFF 810F8200
R9 = FFFFFFFF 8101FFF0 R10 = 00000000 00010430 R11 = FFFFFFFF FFFFFFFF
R12 = 00000000 00008000 R13 = FFFFFFFF 82FD85A0 R14 = FFFFFFFF 82FBA9D8
R15 = FFFFFFFF 82FD8068 R16 = 00000000 000001CC R17 = 00000000 7FF91B00
R18 = 00000000 7FF91CC0 R19 = FFFFFFFF 82FD8004 R20 = 00000000 00002838
R21 = 00000000 0000003E R22 = 00000000 00004E92 R23 = 00000000 00000000
R24 = FFFFFFFF 8757FF60 AI = 00000000 00000000 RA = FFFFFFFF 8011DAD0
PV = FFFFFFFF 82FD82E8 R28 = 00000000 00000001 FP = 00000000 7FF91E20
PC = FFFFFFFF 80058D3C PS = 28000000 00000800
Press RETURN for more.
Crashdump Summary Information:
------------------------------
Exception Frame:
R2 = FFFFFFFF 80DC7C40 R3 = FFFFFFFF 80E595C0 R4 = FFFFFFFF 8101FFC0
R5 = FFFFFFFF 8101FFD8 R6 = FFFFFFFF 8101FFF0 R7 = 00000000 000050F0
PC = FFFFFFFF 8011DA58 PS = 00000000 00000802
Signal Array:
Arg Count = 00000005
Condition = 0000000C
Argument #2 = 00000000
Argument #3 = 00005128
Argument #4 = 8011DA58
Argument #5 = 00000802
Mechanism Array:
Arguments = 0000002B Establisher FP = 00000000 7FF91E20
Flags = 00000000 Exception FP = 00000000 7FF91CC0
Depth = FFFFFFFD Signal Array = 00000000 7FF91C68
R0 = 00000000 00000000 R1 = 00000000 00000001 R16 = FFFFFFFF 8101AF00
Press RETURN for more.
Crashdump Summary Information:
------------------------------
R17 = 00000000 00000000 R18 = FFFFFFFF 82FD8000 R19 = FFFFFFFF 82FD8004
R20 = 00000000 00002838 R21 = 00000000 0000003E R22 = 00000000 00004E92
R23 = 00000000 00000000 R24 = FFFFFFFF 8757FF60 R25 = 00000000 00000000
R26 = FFFFFFFF 8011DAD0 R27 = FFFFFFFF 82FD82E8 R28 = 00000000 00000001
System Registers:
Page Table Base Register (PTBR) 00000000 00002F9C
Processor Base Register (PRBR) FFFFFFFF 80DDC680
Privileged Context Block Base (PCBB) 00000000 06CF0080
System Control Block Base (SCBB) 00000000 000001B0
Software Interrupt Summary Register (SISR) 00000000 00000000
Address Space Number (ASN) 00000000 0000002C
AST Summary / AST Enable (ASTSR_ASTEN) 00000000 0000000F
Floating-Point Enable (FEN) 00000000 00000001
Interrupt Priority Level (IPL) 00000000 00000008
Machine Check Error Summary (MCES) 00000000 00000008
Virtual Page Table Base Register (VPTB) 00000002 00000000
Press RETURN for more.
Crashdump Summary Information:
------------------------------
Failing Instruction:
CACHE$TRUNCATE_C+00288: LDL R25,#X0038(R7)
Instruction Stream (last 20 instructions):
CACHE$TRUNCATE_C+00238: LDQ R15,#X0048(SP)
CACHE$TRUNCATE_C+0023C: ADDQ SP,#X50,SP
CACHE$TRUNCATE_C+00240: RET R31,(R28)
CACHE$TRUNCATE_C+00244: LDQ_U R31,(SP)
CACHE$TRUNCATE_C+00248: LDL R4,#X0038(R8)
CACHE$TRUNCATE_C+0024C: BEQ R4,#XFFFFF0
CACHE$TRUNCATE_C+00250: LDL R24,#X0010(R4)
CACHE$TRUNCATE_C+00254: LDL R6,#X000C(R4)
CACHE$TRUNCATE_C+00258: BEQ R24,#X000002
CACHE$TRUNCATE_C+0025C: ADDQ R6,R6,R6
CACHE$TRUNCATE_C+00260: ADDL R31,R6,R6
CACHE$TRUNCATE_C+00264: SUBL R6,#X01,R6
CACHE$TRUNCATE_C+00268: ADDQ R4,#X18,R9
CACHE$TRUNCATE_C+0026C: S8ADDL R6,R4,R22
CACHE$TRUNCATE_C+00270: LDL R7,(R9)
Press RETURN for more.
Crashdump Summary Information:
------------------------------
CACHE$TRUNCATE_C+00274: ADDQ R22,#X18,R6
CACHE$TRUNCATE_C+00278: SUBQ R9,R7,R16
CACHE$TRUNCATE_C+0027C: LDQ R15,#XFE28(R13)
CACHE$TRUNCATE_C+00280: BEQ R16,#X000023
CACHE$TRUNCATE_C+00284: BIS R31,R31,R31
CACHE$TRUNCATE_C+00288: LDL R25,#X0038(R7)
CACHE$TRUNCATE_C+0028C: BIS R31,#X01,R26
CACHE$TRUNCATE_C+00290: LDL R5,(R7)
CACHE$TRUNCATE_C+00294: INSWL R25,#X06,R16
CACHE$TRUNCATE_C+00298: BGE R16,#X000023
********** FOLLOWING IS THE STARS ARTICLE***********************************
[OpenVMS] INVEXCEPTN Bugcheck At SYS$VCC+3A58 (CACHE$TRUNCATE_C+00288)
Copyright (c) Digital Equipment Corporation 1996. All rights reserved.
PRODUCT: OpenVMS Alpha, Version 6.2
COMPONENT: Bugcheck
SOURCE: Digital Equipment Corporation
SYMPTOM:
A system crashes with the following INVEXCEPTN bugcheck at
SYS$VCC+3A58 (CACHE$TRUNCATE_C+00288):
INVEXCEPTN, Exception while above ASTDEL
NOTE: Output from a crash dump analysis is included in the CRASH
DUMP ANALYSIS section at the end of this article. Please refer
to this section to determine if you are experiencing the same
problem described in this article.
DIGITAL RESPONSE:
Engineering is unable to reproduce this problem due to lack of
information. If this problem impacts your system, please
contact Digital Support with information that demonstrates the
problem.
CRASH DUMP ANALYSIS:
The following crash dump analysis may be helpful in determining if you
have experienced this problem. It was obtained using the Crash Log
Utility Extractor (CLUE).
NOTE: Refer to the "RELATED ARTICLES" section for more information
on CLUE.
SDA> CLUE CRASH
Crashdump Summary Information:
------------------------------
Crash Time: 5-SEP-1996 01:04:15.41
Bugcheck Type: INVEXCEPTN, Exception while above ASTDEL
Node: NODENM (Standalone)
CPU Type: AlphaServer 2100 4/275
VMS Version: V6.2
Current Process: BATCH_107
Current Image: $DKA0:[SYS0.SYSCOMMON.][SYSEXE]BACKUP.EXE
Failing PC: FFFFFFFF 80149A58
Failing PS: 10000000 00000803
Module: SYS$VCC
Offset: 00003A58
Boot Time: 4-SEP-1996 12:24:29.00
System Uptime: 0 12:39:46.41
Crash/Primary CPU: 00/00
Saved Processes: 11
Pagesize: 8 KByte (8192 bytes)
Physical Memory: 256 MByte (32768 PFNs)
Dumpfile Pagelets: 184554 blocks
Crashdump Summary Information:
------------------------------
Dump Flags: olddump,writecomp,errlogcomp,dump_style
EXE$GL_FLAGS: poolpging,init,bugdump
Stack Pointers:
KSP = 00000000 7FF91AE8 ESP = 00000000 7FF96000 SSP = 00000000 7FF9C100
USP = 00000000 7EE63268
General Registers:
R0 = 40000000 00000000 R1 = 00000000 00000000 R2 = FFFFFFFF FFFFFFFD
R3 = FFFFFFFF 80C35360 R4 = 00000000 7FF91B40 R5 = 00000000 7FF91CA8
R6 = 00000000 7FF91D00 R7 = 10000000 00000803 R8 = FFFFFFFF 80E4AA80
R9 = FFFFFFFF 80E1A320 R10 = 00000000 00000001 R11 = FFFFFFFF FFFFFFFF
R12 = 00000000 00008000 R13 = FFFFFFFF 80C5F9A0 R14 = FFFFFFFF 80C397D8
R15 = FFFFFFFF 80C5F468 R16 = 00000000 000001CC R17 = 00000000 7FF91B40
R18 = 00000000 7FF91D00 R19 = 00000000 7FF7C3E0 R20 = 00000000 00002838
R21 = 00000000 0034950E R22 = FFFFFFFF 80E1A318 R23 = 00000000 00000000
R24 = 00000000 00000000 AI = 00000000 00000400 RA = FFFFFFFF 801487E4
PV = FFFFFFFF 80C5F9A0 R28 = 00000000 000001FF FP = 00000000 7FF91E20
PC = FFFFFFFF 80052D3C PS = 28000000 00000800
Exception Frame:
R2 = FFFFFFFF 810DAE40 R3 = FFFFFFFF 80E1CA80 R4 = FFFFFFFF 80E1A300
R5 = FFFFFFFF 80ECED40 R6 = FFFFFFFF 80E1A330 R7 = 00000000 66000002
PC = FFFFFFFF 80149A58 PS = 10000000 00000803
Signal Array:
Arg Count = 00000005
Condition = 0000000C
Argument #2 = 00000000
Argument #3 = 6600003A
Argument #4 = 80149A58
Argument #5 = 00000803
Mechanism Array:
Arguments = 0000002B Establisher FP = 00000000 7FF91E20
Flags = 00000000 Exception FP = 00000000 7FF91D00
Depth = FFFFFFFD Signal Array = 00000000 7FF91CA8
R0 = FFFFFFFF 8105FF80 R1 = 00000000 00000400 R16 = FFFFFFFF 1AE1A31E
R17 = 00000000 00000044 R18 = FFFFFFFF 80ECED40 R19 = 00000000 7FF7C3E0
R20 = 00000000 00002838 R21 = 00000000 0034950E R22 = FFFFFFFF 80E1A318
R23 = 00000000 00000000 R24 = 00000000 00000000 R25 = 00000000 00000400
R26 = FFFFFFFF 801487E4 R27 = FFFFFFFF 80C5F9A0 R28 = 00000000 000001FF
System Registers:
Page Table Base Register (PTBR) 00000000 000035AB
Processor Base Register (PRBR) FFFFFFFF 80E0A000
Privileged Context Block Base (PCBB) 00000000 0A448080
System Control Block Base (SCBB) 00000000 000001D0
Software Interrupt Summary Register (SISR) 00000000 00000000
Address Space Number (ASN) 00000000 0000003F
AST Summary / AST Enable (ASTSR_ASTEN) 00000000 0000000F
Floating-Point Enable (FEN) 00000000 00000000
Interrupt Priority Level (IPL) 00000000 00000008
Machine Check Error Summary (MCES) 00000000 00000000
Virtual Page Table Base Register (VPTB) 00000002 00000000
Failing Instruction:
CACHE$TRUNCATE_C+00288: LDL R25,#X0038(R7)
Instruction Stream (last 20 instructions):
CACHE$TRUNCATE_C+00238: LDQ R15,#X0048(SP)
CACHE$TRUNCATE_C+0023C: ADDQ SP,#X50,SP
CACHE$TRUNCATE_C+00240: RET R31,(R28)
CACHE$TRUNCATE_C+00244: LDQ_U R31,(SP)
CACHE$TRUNCATE_C+00248: LDL R4,#X0038(R8)
CACHE$TRUNCATE_C+0024C: BEQ R4,#XFFFFF0
CACHE$TRUNCATE_C+00250: LDL R24,#X0010(R4)
CACHE$TRUNCATE_C+00254: LDL R6,#X000C(R4)
CACHE$TRUNCATE_C+00258: BEQ R24,#X000002
CACHE$TRUNCATE_C+0025C: ADDQ R6,R6,R6
CACHE$TRUNCATE_C+00260: ADDL R31,R6,R6
CACHE$TRUNCATE_C+00264: SUBL R6,#X01,R6
CACHE$TRUNCATE_C+00268: ADDQ R4,#X18,R9
CACHE$TRUNCATE_C+0026C: S8ADDL R6,R4,R22
CACHE$TRUNCATE_C+00270: LDL R7,(R9)
CACHE$TRUNCATE_C+00274: ADDQ R22,#X18,R6
CACHE$TRUNCATE_C+00278: SUBQ R9,R7,R16
CACHE$TRUNCATE_C+0027C: LDQ R15,#XFE28(R13)
CACHE$TRUNCATE_C+00280: BEQ R16,#X000023
CACHE$TRUNCATE_C+00284: BIS R31,R31,R31
CACHE$TRUNCATE_C+00288: LDL R25,#X0038(R7)
CACHE$TRUNCATE_C+0028C: BIS R31,#X01,R26
CACHE$TRUNCATE_C+00290: LDL R5,(R7)
CACHE$TRUNCATE_C+00294: INSWL R25,#X06,R16
CACHE$TRUNCATE_C+00298: BGE R16,#X000023
RELATED ARTICLES:
Other articles in the OPENVMS database describe CLUE and AutoCLUE.
These articles can be found using a search string of:
"CLUE ALPHA LOGICALS"
"AutoCLUE"
| T.R | Title | User | Personal
Name | Date | Lines |
|---|
| 229.1 | Is this what you wanted ? | MOVIES::WIDDOWSON | Rod | Thu Feb 20 1997 12:25 | 7 |
| Looks like VCC has had an accvio (but you knew that)
The words seem to indicate that an IMPT is called for (and dump
supplied) so that more information can be gleaned and maybe a fix
generated...)
/r
|
| 229.2 | Use CANASTA E-MAIL Server | XDELTA::HOFFMAN | Steve, OpenVMS Engineering | Thu Feb 20 1997 13:28 | 4 |
|
Send the CLUE to CANASTA, then -- if nothing shows up in CANASTA
seaches -- get the IPMT into the pipe. (CANASTA recognizes a very
large number of crash footprints.)
|
| 229.3 | This is what CANASTA had to say... | HAN::HALLE | Volker Halle MCS @HAO DTN 863-5216 | Fri Feb 21 1997 03:01 | 38 |
|
I've sent the CLUE file to the CANASTA Mail Server for you. It shows
the following cases with IDENTICAL FOOTPRINTS:
%CANASTA-I-SEARCH, searching for cases with similar footprints as VMSNOTES_229
BUGCHECK: INVEXCEPTN
MODULE: CACHE$TRUNCATE_C
OFFSET: 00000288
INSTRUCTION: LDL
Search based on BUGCHECK, MODULE, OFFSET and INSTRUCTION:
-------------------------------------------------------------------------------
06975 UVO UNIDENTIFIED EDS-VAUXHALL 12-FEB-1997 10:13:44.35
06975 UVO V6.2 INVEXCEPTN CACHE$TRUNCATE_C+00000288 LDL SYS$VCC+00003A58
06975 UVO KZ2P7P BACKUP 5 0000000C 00000000 2D2D2D65 80139A58 00000800
***************
CFS.44793 OGO PARTIAL RULE IPMT 5-SEP-1996 01:04:15.41
CFS.44793 OGO V6.2 INVEXCEPTN CACHE$TRUNCATE_C+00000288 LDL SYS$VCC+00003A58
CFS.44793 OGO BATCH_107 BACKUP 5 0000000C 00000000 6600003A 80149A58 00000803
The second footprint is from the IPMT associated with the STARS
article you've found. I've also written a CANASTA rule for this
problem, that will match on the case from Basingstoke (UVO), to tell
them about this problem and ask for another dump and IPMT !
Sending the CLUE output to CANASTA is as easy as sending mail:
$ MAIL clue-file XOCOMP::CAN_SERVER/SUBJ="DIAGNOSE CASE=log-number"
^^^^^^^^^^
your NICE log-number
To find out more about the CANASTA Mail Server, please see note
SPECXN::CANASTA #222.
Volker.
|