| T.R | Title | User | Personal Name
 | Date | Lines | 
|---|
| 134.1 |  | POMPY::LESLIE | [email protected] as of Feb 14 | Tue Feb 04 1997 02:45 | 1 | 
|  |     /ignore=(nobackup, interlock)
 | 
| 134.2 | Error Messages?  Exact BACKUP Command? | XDELTA::HOFFMAN | Steve, OpenVMS Engineering | Tue Feb 04 1997 09:04 | 23 | 
|  | 
   re: .-1 /IGNORE=(INTERLOCK,NOBACKUP) would override any access
   interlocks, but I'd not expect problems with a newly-created
   `generic' text file...
:    A customer is running AXP 6.1 and when attempting to backup a file
:    marked nobackup using the backup/igno=nobackup command the files are
:    still not getting backed up. 
   Classic question: what's the complete BACKUP command being used
   by the customer?  And how does the customer know the file(s) are
   not getting copied?
:   He was trying to backup sysdump.dmp because the system crashed. 
   For this specific purpose, consider using the SDA> COPY command.
   (It is another means of relocating the system dump from the dump
   file or -- if that's where it's written -- from the page file.)
:    I had him try the same thing on a text file with the same results. 
   Are there any error messages reported?
 | 
| 134.3 | igno=nobackup | ALFSS2::GRINNELL_M |  | Tue Feb 04 1997 09:49 | 6 | 
|  |     I found the problem. The customer had backup.exe installed. I had
    him install remove and the backup/igno=nobackup works again. Must
    have been corrupted. 
    
    Thanks for your reply,
    Michael 
 | 
| 134.4 | Not Likely INSTALL, Not Likely Corruption | XDELTA::HOFFMAN | Steve, OpenVMS Engineering | Tue Feb 04 1997 10:02 | 13 | 
|  | 
:    I found the problem. The customer had backup.exe installed. I had
:    him install remove and the backup/igno=nobackup works again. Must
:    have been corrupted. 
   Huh?  INSTALL should not corrupt an image file.  And BACKUP is
   installed by default on the local Alpha systems.  And a corrupted
   image file typically does not behave `rationally' -- image file
   corruptions usually cause more obvious and more dramatic errors.
   I'd expect there was another cause -- customer error?.  (Given that
   BACKUP will likely be reinstalled on the next system reboot, I'd keep
   looking otherwise.)
 | 
| 134.5 |  | AUSS::GARSON | DECcharity Program Office | Tue Feb 04 1997 16:51 | 7 | 
|  |     re .last few
    
    The explanation leaves something to be desired. In any case you might
    want to comment on what INSTALL qualifiers had been used. The use of
    INSTALL can cause an unexpected version of BACKUP.EXE to be in use if
    there is more than one but then you still have to explain the existence
    and behaviour of the rogue version.
 |