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Conference cookie::archive_backup

Title:Archive/Backup
Moderator:COOKIE::MHUAIG
Created:Wed Sep 08 1993
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:479
Total number of notes:2283

449.0. "unix restore problem after upgrade to 2.1" by UTRTSC::OOSTINDJER () Fri Apr 25 1997 10:55

    hello 
    
    a customer upgraded abs from v2.0 to 2.1
    
    he now tried to retore a file from a unix client (backup made with
    v2.0) and experances the following error:
    
    COORDINATOR:  Looking up /usr/users/p11608/piepel in catalog
    ABS_CATALOG
    COORDINATOR:  A Transaction Log entry was not found in the catalog
       
    if he does the lookupo by hand, it is there:
    
    Object type used for lookup: UNIX Files gtar
    <Object Type>, <Object Creation Date>, <Date Archived>, <Archive
    Expiration Date
    >
    
    JUPITER/usr/users/p11608/piepel0
     UNIX_FILES_GTAR, , 23-APR-1997 22:11:30.65, 14-MAY-1997 22:00:19.15,
    Finished Lookup on: /usr/users/p11608/piepel
      
    any suggestions what might be wrong?
    did the upgrade cause the problem?
    
    regards,
    	jan oostindjer
T.RTitleUserPersonal
Name
DateLines
449.1Log and restore COOKIE::HEISLERChris Heisler, ABS EngineeringFri Apr 25 1997 11:329
    Jan,
    
    Can you post an ABS SHOW RESTORE/FULL output for the restore request?
    
    Also, can you post the log from the restore?
    
    Thanks,
    
    Chris
449.2Please check this firstCOOKIE::MHUAFri Apr 25 1997 16:3516
    
    One common mistake you see in restore request is that the restore
    selection criteria (on or before - or what time) is not set correctly.
    In your case, the file you want to restore is created 23-apr-97 22:11.
    If your restore request does not specify correctly to include data
    saved from this data/time, restore request will not find entries in
    catalog.

    For example, if your restore request says "on or before 22-apr-1997
    00:00" as selection criteria, it does not find matching data to
    restore.

    Please make sure that this is not the case.

    Masami

449.3requested infoUTRTSC::KNOLisn&#039;t every bug a bit wrongMon Apr 28 1997 08:01178
    here is the information you've asked for
    
    
    Atlas2>abs lookup /full
    "/usr/users/p11608/piepel"/object_type=unix_files_gtar/s
    ince=23-apr-1997/node=jupiter/storage_class=unix_backups
    
    Object of type UNIX_FILES_GTAR found
    
    Object
    
        Node name               - JUPITER
    
        Device name             -
    
        Object name             - /usr/users/p11608/piepel
    
        Object version          - 0
    
        Date archived           - 26-APR-1997 22:12:04.96
    
        Archive Expiration      - 17-MAY-1997 22:00:41.06
    
        Object type             - UNIX_FILES_GTAR
    
        Object creation         -
    
        Object revision         -
    
        Object expiration       -
    
        Owner                   - ATLAS2::
    
        Saveset UID             - E2DE62F2-BE80-11D0-A81A-08002B398C07
    
        Save transaction UID    - A0410F83-BD7E-11D0-A818-08002B398C07
    
        Storage class UID       - 9EFEEBFA-BD73-11D0-A818-08002B398C07
    
        File section #          - 1
    
        Transaction status      - In Progress
    
        Transaction severity    - Operation Successful
    
    
    
    Object
    
        Node name               - JUPITER
    
        Device name             -
    
        Object name             - /usr/users/p11608/piepel
    
        Object version          - 0
    
        Date archived           - 25-APR-1997 22:12:01.38
    
        Archive Expiration      - 16-MAY-1997 22:00:42.55
    
        Object type             - UNIX_FILES_GTAR
    
        Object creation         -
    
        Object revision         -
    
        Object expiration       -
    
        Owner                   - ATLAS2::
    
        Saveset UID             - BA17E1EB-BDB7-11D0-A818-08002B398C07
    
        Save transaction UID    - A0410F83-BD7E-11D0-A818-08002B398C07
    
        Storage class UID       - 9EFEEBFA-BD73-11D0-A818-08002B398C07
    
        File section #          - 1
    
        Transaction status      - In Progress
    
        Transaction severity    - Operation Successful
        Object revision         -
    
        Object expiration       -
    
        Owner                   - ATLAS2::
    
        Saveset UID             - 16E1850C-BD64-11D0-A818-08002B398C07
    
        Save transaction UID    - B92A82BF-BD63-11D0-A818-08002B398C07
    
        Storage class UID       - 0D4D5AA1-BC93-11D0-A818-08002B398C07
    
        File section #          - 1
    
        Transaction status      - In Progress
    
        Transaction severity    - Operation Successful
    
    
    
    Object
    
        Node name               - JUPITER
        Device name             -
    
        Object name             - /usr/users/p11608/piepel
    
        Object version          - 0
    
        Date archived           - 23-APR-1997 22:11:30.65
    
        Archive Expiration      - 14-MAY-1997 22:00:19.15
    
        Object type             - UNIX_FILES_GTAR
    
        Object creation         -
    
        Object revision         -
    
        Object expiration       -
    
        Owner                   - ATLAS2::
    Show log entry failed for the following reason:
    
    A Transaction Log entry was not found in the catalog
    
    ********************************************************************************
    ********************************Executing ABS LOGIN.COM
    Completed execution of ABS LOGIN.COM
    "@abs_system:coordinator.com 55A1DD1C-BFB4-11D0-B577-08002B398C07"
    Executing, output follows :
    ------------------------------------------------------
    ---------------------------------------------------------------
    Starting New Request at 28-APR-1997 10:44:19.58
       Name:   UNIX_TEST_RESTORE
       UID:    55A1DD1C-BFB4-11D0-B577-08002B398C07
    
    COORDINATOR:  Looking up /usr/users/p11608/piepel in catalog ABS_CATALOG
    COORDINATOR:  A Transaction Log entry was not found in the catalog
    COORDINATOR:  Facility ABS:  ABS_TLE_NOT_FOUND, A Transaction Log entry
    was not found in the catalog
    COORDINATOR:     Line = 719, File = RESD$:[SRC]COORDINATOR.C;1
    COORDINATOR:  Facility ABS:  ABS_TLE_NOT_FOUND, A Transaction Log entry
    was not found in the catalog
    COORDINATOR:     Line = 441, File = RESD$:[SRC]COORD_THREAD_MANAGEMENT.C;1
    COORDINATOR:  Facility ABS:  ABS_TLE_NOT_FOUND, A Transaction Log entry
    was not found in the catalog
    COORDINATOR:     Line = 1223, File = RESD$:[SRC]COORD_XN_MANAGEMENT.C;1
    COORDINATOR:  Facility ABS:  ABS_TLE_NOT_FOUND, A Transaction Log entry
    was not found in the catalog
    COORDINATOR:     Line = 1217, File =RESD$:[SRC]COORD_CATALOG_MANAGEMENT.C;1
    COORDINATOR:  Facility ABS:  ABS_TLE_NOT_FOUND, A Transaction Log entry
    was not found in the catalog
    COORDINATOR:     Line = 224, File = RESD$:[SRC]CATAPI_C_SHOW_TLE.C;1
    COORDINATOR:  Facility ABS:  ABS_TLE_NOT_FOUND, A Transaction Log entry
    was not found in the catalog
    COORDINATOR:     Line = 154, File = RESD$:[SRC]CATAPI_S_SHOW_TLE.C;1
    COORDINATOR:  Facility ABS:  ABS_TLE_NOT_FOUND, A Transaction Log entry
    was not found in the catalog
    COORDINATOR:     Line = 1382, File = RESD$:[SRC]ABS_CATALOG_TLE.C;1
    COORDINATOR:  Facility ABS:  ABS_TLE_NOT_FOUND, A Transaction Log entry
    was not found in the catalog
    COORDINATOR:     Line = 3343, File = RESD$:[SRC]ABS_CATALOG_TLE.C;1
    COORDINATOR:  Final status is A Transaction Log entry was not found in
    the catalog
    %SYSTEM-F-OPINCOMPL, operation is incomplete
      ABS          job terminated at 28-APR-1997 10:44:23.25
    
    
      Accounting information:
      Buffered I/O count:             330         Peak working set size: 12144
      Direct I/O count:               331         Peak page file size:   67984
      Page faults:                   1860         Mounted volumes:       0
      Charged CPU time:           0 00:00:00.83   Elapsed time:     0 00:00:16.71
    
    
449.4More information requestedCOOKIE::HEISLERChris Heisler, ABS EngineeringMon Apr 28 1997 11:0715
    Jan, 
    
    I also would like to see the following information:
    
    ABS SHOW RESTORE/FULL UNIX_TEST_RESTORE
    
    and 
    
    ABS SHOW STORAGE/FULL UNIX_BACKUPS
    
    Can you post that information?
    
    Thanks,
    
    Chris
449.5UTRTSC::KNOLisn&#039;t every bug a bit wrongMon Apr 28 1997 12:4970
    Atlas2>abs SHOW RESTORE/FULL UNIX_TEST_RESTORE
    
    
    
    
    
    Restore Request
    
        Name             - UNIX_TEST_RESTORE
    
        Version          - 3
    
        UID              - 55A1DD1C-BFB4-11D0-B577-08002B398C07
    
        Movement Type - SELECTIVE_RESTORE
    
        Data Object Set
    
            Movement Criteria  - OVERLAP
    
            Commit Granularity - KEEP_PARTIAL
    
            Include Spec - /usr/users/p11608/piepel
    
            Exclude Spec -
    
            Type Name - UNIX FILES GTAR
    
            Data Movement Flags - SEPARATE_LISTING, BRIEF_LISTING
    
            File System Options - None
    
            Object Date Options - None
    
            Selection Options - None
    
            Restore Options - None
    
            Date Identifier - NONE
    
            Low Limit Date - 17-NOV-1858 00:00:00.00
    
            High Limit Date - 17-NOV-1858 00:00:00.00
                           
        Output Spec      - None
    
        Owner     - ATLAS2::ABS
    
        Access Right - ATLAS2::ABS
    
            Access Granted - READ, WRITE, SET, SHOW, DELETE, CONTROL,
    EXECUTE
    
        Class Name - UNIX_BACKUPS
    
        Date Archived    - 24-APR-1997 00:00:00.00
    
        Match Criteria   - PRECEDING_COPY
    
        Output Spec     - None
    
        Execution Envir   - UNIX_BACKUPS_ENV
    
        Wait Flag - NO
    
        Prologue Command - None
    
        Epilogue Command - None
    
        Alt Restore Info - None
449.6Output doesn't look rightCOOKIE::HEISLERChris Heisler, ABS EngineeringMon Apr 28 1997 14:3513
    
    The output from the SHOW RESTORE/FULL isn't complete.  You are
    missing the line that shows the nodename.  Did you edit that
    output before you posted it?  
    
    Please do the command again and re-enter the output.  
    
    Also, please post the output from an 
    	ABS SHOW STORAGE/FULL UNIX_BACKUPS
    
    Thanks again,
    
    Chris
449.7jupiter was the nodenameUTURBO::KNOLisn&#039;t every bug a bit wrongTue Apr 29 1997 03:0841
    some creative click and drop had dropped a line
    so the nodename was Jupiter.
    
    
    the output of ABS SHOW STORAGE/FULL UNIX_BACKUPS
    
    
 
 
Storage Class
    Name      - UNIX_BACKUPS
    Version   - 52
    UID       - 9EFEEBFA-BD73-11D0-A818-08002B398C07 
    Node Name - ATLAS2
    Archive File System
        Primary Archive Location    - 
    Staging Location    - 
        Primary Archive Type         - SLS/MDMS
        Staging Archive Type         - NOT IMPLEMENTED
        Staging Retention Period - 17-NOV-1858 00:00:00.00
    Owner     - ATLAS2::P6632
    Access Right - ATLAS2::ABS
        Access Granted - READ, WRITE, SET, SHOW, DELETE, CONTROL, EXECUTE
    Tape Pool - Hades_10
    Volume Set Name     - AAK338
    Retention Criteria
        Number Of Copies - 4
        Retention Period -   21 00:00:00.00
    Consolidation Criteria
        Count    - 0
        Capacity - 0
        Size     - 0
        Interval-   1 00:00:00.00
    Catalog Name          - ABS_CATALOG
    Retain When Idle Flag - NO
    Streams               - 1
    Media Management Info
        Media Location        - None
        Media Type  - TK87K
        Device Name     - None
    
449.8We're thinkingCOOKIE::HEISLERChris Heisler, ABS EngineeringTue Apr 29 1997 09:337
    Hi,
    
    I am not sure what is causing the problem with the restore.
    I'll do some more checking and see if we can give you some
    suggestions.
    
    Chris
449.9does any restore work?COOKIE::LEWISTue Apr 29 1997 12:5712
After the upgrade to v2.1, can the customer restore any kind of file?  Do
vms restores work, or nt restores, or any other unix restore?  What if he
tries to restore a file that was saved after the upgrade to v2.1?  does that
work?

We don't know of any specific problems with this.

Also, when the customer upgraded, did the upgrade go ok?  Did the customer
execute the catalog conversion, and if so, did it work ok?

Thanks, we'll keep looking also.
Jim
449.10restores after upgrade are okUTRTSC::KNOLisn&#039;t every bug a bit wrongWed Apr 30 1997 03:017
    The customer only needed to restore from a unix backup, don't know
    if he tried a vmsbackup. He told me that he was able to restore files
    made with backups after the upgrade to abs 2.1
    I don't know if he did a conversion, can't ask him today it's the queens
    birthday so everybody in Holland has a day off.
    I'll keep you posted.
    jan
449.11Conversion?COOKIE::HEISLERChris Heisler, ABS EngineeringWed May 07 1997 12:065
    Jan,
    
    Did you find out whether the customer converted their catalogs?
    
    Chris
449.12solved.....itselfUTRTSC::KNOLisn&#039;t every bug a bit wrongThu May 15 1997 10:2312
    sorry for the delay ,
    
    
    Called the customer today, and he told me that his problem was over
    because he didn't has any backups made with abs 2.0 left.
    As always some problems disappear over time if you wait long enough.
    Thanks for the assistance and time you spent trying to solve this
    problem 
    
    
    jan
    
449.13ThanksCOOKIE::HEISLERChris Heisler, ABS EngineeringThu May 15 1997 15:185
    Jan,
    
    	Ok, thanks for the update.
    
    	Chris