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Conference cookie::archive_backup

Title:Archive/Backup
Moderator:COOKIE::MHUAIG
Created:Wed Sep 08 1993
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:479
Total number of notes:2283

374.0. "ABS Client service wont start" by GEM::BROWNLIE (jiimb...confusion works group) Fri Jan 31 1997 12:58

Hi 

I am having a similar problem to those noted in 366 .

I have checked the registry params and they look good ,

server is entered as full tcp address hotspr.uvo.dec.com
and port number is correct .

However the client service will not start either auto or manual
the error received online and in the event log is 

"error 0005: Access is denied "

I cannot see any thing obviously wrong with the permissions on 
the absclient.exe file , and the service is set to start under the
system account on boot .

The GUI runs up ok and jobs can be created and submitted . Jobs created
to run on the vms disks are ok .

The client is running NT4.0 SP2

regards  jimb...
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374.1ERROR 0005: ACCESS DENIEDCOOKIE::PETERSMon Feb 03 1997 10:1023
We've seen this problem before when the system on which the ABS Client Service is installed
had a "Program" folder, which shows up before the "Program Files" folder under which
the ABS Client Service is installed by default.

Another possibility is that if the default folder was NOT selected is that the folder selected
is a shared folder that may not have access rights for the LocalSystem account, which most don't.


Please try ONE of the following:

1) From DOS run "REGEDT32" the registry editor.

	Modify the registry entry for the ABS Client path

	HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ABSClient\ImagePath

	Default:	ImagePath	REG_EXPAND_SZ	C:\Program Files\ABSOMT\ABSClient.exe
        To:             ImagePath       REG_EXPAND_SZ   "C:\Program Files\ABSOMT\ABSClient.exe"

	Note that the double quotes "" have been placed around the path.

2) Reinstall the client in another folder.

374.2still strugglingGEM::BROWNLIEjiimb...confusion works groupTue Feb 04 1997 12:0416
Hi ,

tried the sugguestions in .1 , still the same problem .

Modified the registry params first . Then attempted to deinstall omt ,
this did not go according to plan......

The "job" ran but did not remove all the files or the program group .
I then attempted to manually remove all the files I could find that
were associated with omt , I obviously did not get tnem all as when
the reinstall had completed the original save jobs were still available
for submission . the "access" problem was also still there .

The service fails to start in the same manner on boot . 

jimb ...endeavouring to persevere  
374.3Removing ABSClient From an NT SystemCOOKIE::PETERSWed Feb 05 1997 08:3929
Let's start from scratch by completely removing the ABS Client from the system.

1) Delete all Files from the ABS Client Folder and Path (check registry)

2) Delete the ABSClient Keys

	HKEY_LOCAL_MACHINE\SYSTEM\Services\ABSClient

	KKEY_LOCAL_MACHINE\SYSTEM\Services\EventLog\Application\ABSClient

3) Reinstall into a unique folder without spaces in the folder name.

**************

If this doesn't work check the following:

1) Check the Permissions on the Folder and Files.  The System should have read/control
   access to these files.  We don't do anything special here, since we assume that the
   folder will be placed in an area typically assessible from the system.

2) In the Services Control Manager Applet in Control Panel select ABSClient
	- Make sure that it is doing a Log On As System Account.
        - Try changing it to your own account, then starting the ABSClient
            * If this works, then the LocalSystem account does not have read/control access
              to the ABSClient.exe file.
            * If this does not work, try the Administrator account.

That's all I can think of for now.
Lyle