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Conference decwet::networker

Title:NetWorker
Notice:kits - 12-14, problem reporting - 41.*, basics 1-100
Moderator:DECWET::RANDALL.com::lenox
Created:Thu Oct 10 1996
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:750
Total number of notes:3361

703.0. "tlz7L nt3.51 has not mount tape" by NNTPD::"[email protected]" () Thu May 22 1997 08:27

alpha 2100 nt 3.51 
networker 4.3

We try install the TLZ7L tape.We install 4mmdat.sys driver and networker
server
program(server license and autochanger license).TLZ7L work with nt backup 
program(With one tape).Networker save and restore program is load and unload 
tapes.It always say under device window
\\.\Tape0 (J) (unmounted) disable.

Then I want to label tape.Nsr said that labelled tape but and then `mount 
is progress on \\.\Tape0` said and waiting.Tape is not do anything.I choose 
ok then It said that 
device \\.\Tape0 is not enable.

Please tell me how I mount the autochanger tape to system.
Has anybody got any idea ?

Best Regards
Cahit
[Posted by WWW Notes gateway]
T.RTitleUserPersonal
Name
DateLines
703.1montlake.zso.dec.com::lenoxthis note posted from NetNotesThu May 22 1997 09:2414
If your tape drive is disabled, use the NetWorker
admin program with the -x option, i.e.
winadmin -s <your_server> -x.  In the Media->
Devices->highlight tape drive by clicking on it->
Edit window, go to the Enabled field and change
it to Yes.

Have you had any errors with the drive?  Is it licensed
ok?

Amy Lenox
[email protected]
decwet::lenox
703.2NNTPD::&quot;[email protected]&quot;Mon May 26 1997 04:529
I haven`t had any error.The server and autochanger licenses are ok.
I call my customer and wait for try.
Why don`t I create another tape device?

Thanks for your reply.
Best regards
Cahit
[Posted by WWW Notes gateway]
703.3montlake.zso.dec.com::lenoxI use mailx on unix, don&#039;t send mail w/ attachmentsTue May 27 1997 09:4217
Hmmm,  I'm not following your last note.
If the customer does what I outlined in .1 then
they will have reenabled the drive.  A disabled
drive occurs from a few different problems, if
the problem continues they will need to know 
what caused the problem for them so they can
avoid any behavior which causes the problem.

If you want to delete the device, you could.  You
just have to delete the jukebox first and then
later recreate the jukebox.  Better to just reenable
the drive, don't you think?

-Amy
[email protected]
decwet::lenox
703.4NNTPD::&quot;[email protected]&quot;Wed May 28 1997 02:5525
My customer call me and said that:
They try winapp32\nsr\bin\winadmin -s <server name> -x command and show that
\\.\tape0(j) unmounted disable
or try that
Networker administrator icon  Media-device-highlight tape0 and edit it
this windows has not any enable field.

We can`t enable the tape.Edit autochanger like
name           autochanger
control port   [email protected]
devices        \\.\tape0  **is this ok? or this field must have four entry
like
                          \\.\tape0 \\.\tape1 \\.\tape2 \\.\tape3
bar code       no
match bar code no
available slot 1-4
automedia mana no **jukebox is not support this

Have you got any idea?

Thanks for your reply
Best regards
Cahit
[Posted by WWW Notes gateway]
703.5montlake.zso.dec.com::lenoxI use mailx on unix, don&#039;t send mail w/ attachmentsWed May 28 1997 09:1236
When one starts 'winadmin -s server_name -x' and goes to the
edit device window for the proper device, there is an Enabled
field, the fields are as follows: 

  Type
  Name
  Message
  Volume name
  Media family
  Media type
  Enabled                                   <---- 
  Write enabled
  Volume label
  Volume default capacity
  Volume current capacity
  Volume expiration
  Volume pool
  and so on...... (lots and lots of fields show up) 

  one will not see that field if one doesn't use the -x, and if
the example of editting the autochanger is representative,
then they are not using the -x option because you don't list
very many fields (and there are lots when using winadmin
started with -x).

please have the customer try again, I don't know how to
explain this any better after this, but they don't see many
fields then it is a big clue they aren't using the -x option.

thanks,

Amy
[email protected]
decwet::lenox

703.6DECWET::RWALKERRoger Walker - Media ChangersWed May 28 1997 11:004
	On the device window it does not show the values in the
	list pop up.  There are two tiny tiny arrows on the list box
	that pops up when you double click the field.  Use these
	arrows to change the value.  It is easy to miss.