| T.R | Title | User | Personal Name
 | Date | Lines | 
|---|
| 687.1 |  | BLKRUS::LEMONS | And we thank you for your support. | Mon May 19 1997 11:59 | 6 | 
|  |     Hmm.  I've compared the file ownerships and protections of all the
    files in the patch kit, and everything looks okay.  What else could
    this be?
    
    Thanks
    tl
 | 
| 687.2 |  | BLKRUS::LEMONS | And we thank you for your support. | Mon May 19 1997 12:40 | 49 | 
|  |     More data:
    
    jade.gppc.dec.com:oradpa 2% save -vg SAP_Backups -s
    nw134208.gppc.dec.com kw.foo
    save: got prototype for /
    save: got prototype for /usr/
    save: got prototype for /
    chdir(/oracle/DPA/)
    save: getcwd failed
    jade.gppc.dec.com:oradpa 3% whoami
    oradpa
    jade.gppc.dec.com:oradpa 4% ls -l kw.foo
    -rw-r--r--   1 oradpa   dba           19 May 19 10:19 kw.foo
    jade.gppc.dec.com:oradpa 5% whereis save
    save: /usr/bin/save /usr/share/man/man8/save.8
    jade.gppc.dec.com:oradpa 6% ls -l /usr/bin/save
    -rws--x--x   1 root     bin      1089536 Mar 21 13:21 /usr/bin/save
    jade.gppc.dec.com:oradpa 7% ls -l /usr/bin/savefs
    -rws--x--x   1 root     bin       811008 Mar 21 13:21 /usr/bin/savefs
    jade.gppc.dec.com:oradpa 8% logout
    # save -vg SAP_Backups -s nw134208.gppc.dec.com /oracle/DPA/kw.foo
    save: got prototype for /
    save: got prototype for /usr/
    save: got prototype for /
    chdir(/oracle/DPA/)
    Name=`/oracle/DPA/kw.foo', name=`/oracle/DPA/kw.foo', fname=`kw.foo'
    save: found protofile spec for /:
      mntasm : u04
    walk(/oracle/DPA/kw.foo, kw.foo)
    uasm -s /oracle/DPA/kw.foo
    /oracle/DPA/kw.foo file opened for AdvFS extended attrs
    Connecting directories...
    dir: /oracle/DPA/, fstype: 3, fsid: 0
    uasm -s /oracle/DPA/
    /oracle/DPA/ file opened for AdvFS extended attrs
    dir: /oracle/, fstype: 2, fsid: 0
    uasm -s /oracle/
    dir: /, fstype: 2, fsid: 0
    uasm -s /
    
    save: /oracle/DPA/kw.foo  4 KB 00:00:04      4 files
    #
    
    The file ownership and protection on save and savefs look okay to me. 
    Any reason why this backup would work from root, but not from the
    oradpa account?
    
    Thanks
    tl
 | 
| 687.3 |  | BLKRUS::LEMONS | And we thank you for your support. | Mon May 19 1997 13:25 | 8 | 
|  |     I re-installed the V4.2B client kit, and didn't install any patches,
    thinking I was messing things up when I did that.  And I still see the
    same errors as in .-1.
    
    Any thoughts?
    
    Thanks!
    tl
 | 
| 687.4 | what does ls -ld show for /oracle?? | DECWET::EVANS | NSR Engineering | Mon May 19 1997 14:06 | 0 | 
| 687.5 |  | SANITY::LEMONS | And we thank you for your support. | Tue May 20 1997 07:57 | 17 | 
|  |     Hi Bruce
    
    Yep, that was it:
    
    	/oracle was:
    d--x--x--x   4 root     system        512 May  8 16:29 oracle
    	and is now:
    drwxr-xr-x   4 root     system        512 May  8 16:29 oracle
    
    Once the change in directory protection was made, NetWorker worked
    again.  The cure was obvious, once the problem was understood.
    
    But is there a debugging mode that I can run save in that would have
    told me what was wrong?
    
    Thanks again
    tl
 | 
| 687.6 | any debugging to help?? | DECWET::EVANS | NSR Engineering | Tue May 20 1997 09:45 | 9 | 
|  | >    But is there a debugging mode that I can run save in that would have
>    told me what was wrong?
  well, you ran the correct comand in .2 (
	save -vg SAP_Backups -snw134208.gppc.dec.com kw.foo
  ), but it's just knowing the code, and having recently crawled through
  this with another customer... :-)
that's why they pay us the big bucks...  :-|
 | 
| 687.7 |  | SANITY::LEMONS | And we thank you for your support. | Tue May 20 1997 12:13 | 5 | 
|  |     Thanks.  It's helpful to know that I did all that I could before
    running here for help!
    
    Thanks again
    tl
 |