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Conference decwet::networker

Title:NetWorker
Notice:kits - 12-14, problem reporting - 41.*, basics 1-100
Moderator:DECWET::RANDALL.com::lenox
Created:Thu Oct 10 1996
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:750
Total number of notes:3361

663.0. "OS/2 client and recovery...." by HGOVC::XFMV01::SUDHIRB () Wed May 07 1997 07:53

    hi folks,
    
    We recently configured an OS/2 machine for scheduled backups.
    
    A scheduled backup of the machine was fired and the savesets 
    backed up in a newly created pool's volume.
    
    While doing a restore however, the recover window (on the client)
    does not show the said backup volume as available to recover from.
    
    What seems to be the problem? 
    
    Files backed up when the backup is triggered from the client can be
    recovered and the corresponding volumes are shown as available.
    
    Any clues on this are urgently required.
    
    Thanks in advance...
    
    Regards
    
    Sudhir.
    Digital Tech Support.
    India.
    
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663.1DECWET::RANDALLWed May 07 1997 12:465
If you post the versions, and platforms of the server and client
include configuration information such as jukeboxes, tape devices, etc,
I'll forward this to someone more experience with the OS/2 client.

-- Rich Randall
663.2details et al...HGOVC::XFMV01::SUDHIRBThu May 08 1997 22:5433
    hi,
    
    Here are the versions of the various components involved in the
    configuration...
    
    OS/2 Warp O.S version 3
    Networker Client kit for OS/2  (Legato) version 4.1
    Digital Unix on the server ...version 4.0a
    Networker server version 3.2a
    
    These are the verisons involved.
    
    Here are some questions that i have...
    1) Since Networker uses RPC ...how do i configure the OS/2 machine
       to enable execution of remote commands fired from the server.
    
    2) Is there a concept of an administrator (or root) on the OS/2
       machine. Is it possible to designate the OS/2 machine as an 
       administrator to the Networker server? under what username/passwd?
    
    3) While when i initiate a backup from the os/2 machine, i can browse
       the indexes (and hence recover from the resp volumes), i cannot 
       initiate a recover from OS/2 in case of a scheduled backup. i.e i
       do not see any index entries while browsing and hence the volumes.
    
    Has anyone encountered this before...?
    
    My OS/2 fundas are real weak here....help!
    
    
    Regards
    
    Sudhir.
663.3Sent to Legato for answers.DECWET::RANDALLFri May 09 1997 11:173
I'll update this note as soon as I hear back.

-- Rich Randall
663.4DECWET::RANDALLWed May 14 1997 11:5341
Legato's response.

>     Here are the versions of the various components involved in the
>     configuration...
>     
>     OS/2 Warp O.S version 3
>     Networker Client kit for OS/2  (Legato) version 4.1
>     Digital Unix on the server ...version 4.0a
>     Networker server version 3.2a
>     
>     These are the verisons involved.
>     
>     Here are some questions that i have...
>     1) Since Networker uses RPC ...how do i configure the OS/2 machine
>        to enable execution of remote commands fired from the server.

The NetWorker client software (tcpworkr.exe) is designed to capture the RSH
of savefs and execute the command internally.  In order for our software to
do this, it needs to be left in "scheduled backup" mode.  Start the client
software, hit B for Backup and S for Scheduled (or select the equivalent from
the pulldown windows on the client).
         
>     2) Is there a concept of an administrator (or root) on the OS/2
>        machine. Is it possible to designate the OS/2 machine as an 
>        administrator to the Networker server? under what username/passwd?

The current release of our OS/2 client software does not have NetWorker 
administration capabilities.
     
>     3) While when i initiate a backup from the os/2 machine, i can browse
>        the indexes (and hence recover from the resp volumes), i cannot 
>        initiate a recover from OS/2 in case of a scheduled backup. i.e i
>        do not see any index entries while browsing and hence the volumes.

My suspicion is, assuming the scheduled backups are working correctly, that
the saveset for this client is set to something like c: or c:\.  When the
client goes to browse, it is expecting a saveset of C: or C:\ and does not
find the lowercase version of the saveset.  Many of these issues were fixed
with more recent releases of the NetWorker server software since it was
really a problem of the way entries were being put into and pulled from the
media database on the backup server.