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Conference decwet::networker

Title:NetWorker
Notice:kits - 12-14, problem reporting - 41.*, basics 1-100
Moderator:DECWET::RANDALL.com::lenox
Created:Thu Oct 10 1996
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:750
Total number of notes:3361

658.0. "Problems backing WNT Exchange Data" by GEOFFN::WRIGHT () Tue May 06 1997 07:05

	I have just finished installing the nsr client for backing up
	the exchange server on a Windows NT alphaserver.

	When I invoke the client to backup the exchange information I get 
	the following message:-

	Backing up files of client 'swca01.mco.dec.com' to 'pervy.mco.dec.com'
	Backing up Microsoft Exchange Information store...
	Backup completion time: Tue May 06 13:52:55 1997
	nsrxchsv: Internal system error, please see nsr\applogs\xbsa.messages
		  on the client system for reason.

	nsr\applogs\xbsa.messages
	-------------------------

	XBSA-1.0.1 sqlex-1.0 375 Tue May 06 13:27:52 1997                 
	_nwbsa_auth_session: received a network error (Severity 5 Number 10): 
			     Procedure unavailable

	XBSA-1.0.1 sqlex-1.0 458 Tue May 06 13:34:31 1997                 
	_nwbsa_auth_session: received a network error (Severity 5 Number 10): 
			     Procedure unavailable

	XBSA-1.0.1 sqlex-1.0 467 Tue May 06 13:44:53 1997                 
	_nwbsa_auth_session: received a network error (Severity 5 Number 10): 
			     Procedure unavailable

	XBSA-1.0.1 sqlex-1.0 442 Tue May 06 13:52:54 1997                 
	_nwbsa_auth_session: received a network error (Severity 5 Number 10): 
			     Procedure unavailable


	I am currently running Windows NT V4.0 + patch kit 2, the version of
	exchange is V5.0 

				Any help appreciated

					Steven Wright

  
T.RTitleUserPersonal
Name
DateLines
658.1montlake.zso.dec.com::lenoxreply to [email protected] or decwet::lenoxTue May 06 1997 09:1514
Please fill in the details...

server info: system type, os version, nsr version

client info: system type, nsr client version (should be 4.3)
                    is client using dhcp, dns, ??
                    is everything ok with your tcp/ip setup?
                    other info about your network setup of interest?

thanks,

Amy

658.2Server and Client InformationGEOFFN::WRIGHTTue May 06 1997 09:5612
server info: system type,		Digital UNIX
	     os version,		V3.2c
	     nsr version		V3.1a-06/14

client info: system type,		Windows NT Alpha V4.0 Service Pack 2
	     nsr client version		V4.3
             is client using dhcp	no
	     is client using dns	yes
             is everything ok with
	     the tcp/ip setup ?		yes

658.3the answer is you need to upgrade your servermontlake.zso.dec.com::lenoxreply to [email protected] or decwet::lenoxTue May 06 1997 10:1012
That info is what we needed to determine your problem.

To be able to backup your exchange or sql data you need
a server which is capable of pre/post processing... i.e.
you need to have a server on Digital UNIX at version
4.2A or higher.

3.1A is pretty old.  We've since released 3.2, 3.2A, 4.2A, 4.2B,
and 4.2C.  I suggest you upgrade to 4.2B which is the most
recent version which supports Digital UNIX 3.2C.  Please
also check out the patch topic.  
658.4montlake.zso.dec.com::lenoxreply to [email protected] or decwet::lenoxTue May 06 1997 10:125
ps: when I asked for system type, I was asking
for info such as, it's a 2100A, Alphastation 10,000,
etc.. that is the type of info we might need to
recreate a problem, or be as close as possible.
658.5Additional infoGEOFFN::WRIGHTTue May 06 1997 10:2743
Hi,

	Thanks for the fast response, I have spoken to our system manager
	who is considering when the best time would be to upgrade the
	server.

================================================================================
Server

UniCensus for pervy.mco.dec.com @ digital , Access:cluk00100

Thu Mar 13 10:18:16 GMT 1997 , Version:1.92 , AcctMgr:Bronze , Contact:sbutcher,dtn78511144,[email protected] ,

Dialin:no , Internet:yes 


Run on Thu Mar 13 10:18:38 GMT 1997 Script sys_check Version: 0.92 ... Called by unicensus Version: 1.92 

/vmunix is current running kernel DECnet/OSI for 

Digital UNIX V3.2-0 (Rev. 23.4); Thu Jun 15 09:01:51 EDT 1995 DECnet/OSI for 

Digital UNIX V3.2-0 (Rev. 23.4); Thu Jun 15 09:01:51 EDT 1995 

Digital UNIX V3.2C (Rev. 148); Sun Mar 17 22:35:36 GMT 1996 

Digital UNIX V3.2C Worksystem Software (Rev. 148) 

System Type: DEC4000 

Number of CPUs: 1 Type: EV4 Speed: 160 Mhz Cache: 1.0 MB Memory size: 128 MB 

================================================================================
Client

AlphaStation 255 4/266 

    128 Mbytes Memory

    Windows NT V4.0 SP2.0

    Exchange V5.0