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Conference decwet::networker

Title:NetWorker
Notice:kits - 12-14, problem reporting - 41.*, basics 1-100
Moderator:DECWET::RANDALL.com::lenox
Created:Thu Oct 10 1996
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:750
Total number of notes:3361

562.0. "NT 4.0, NSR 4.3 TLZ07 and TZ885 don't works" by EVTAI1::9dhcp42.evt.dec.com::BERNEUIL () Wed Apr 09 1997 09:57

Hello,

My customer has the following configuration,

Alphaserver 2100
Windows NT 4.0 server US
NSR v4.3

Symbios logic C810 PCI SCSI host adapter
TLZ07 and TZ885
there is also an other Symbios logic C810 adapter and a
DIGITAL KZPSA PCI to SCSI Adapter


NTbackup works fine with the two magtapes, NSR does'nt.

When my customer wants to label a tape, it stays indefinitely in 
"verify label operation in progress".
There is no activity on the drive

Do you have some ideas,

Thank's

Michel BERNEUIL  French CSC
[email protected]

---------------------------------------------------------------------------------

output of the inquire -c command:
>
>[email protected]:DEC     RZ28     (C) DECD41C|Disk, \\.\PHYSICALDRIVE0
>[email protected]:DEC     RZ28     (C) DECD41C|Disk, \\.\PHYSICALDRIVE1
>[email protected]:DEC     TLZ07     (C)DEC4BE0|Tape, \\.\Tape0
>[email protected]:DEC     TZ885    (C) DECCC34|Tape, \\.\Tape1
>[email protected]:DEC     RZ28     (C) DEC442D|Disk, \\.\PHYSICALDRIVE2
>[email protected]:DEC     RZ28     (C) DECD41C|Disk, \\.\PHYSICALDRIVE3
>[email protected]:DEC     RZ28     (C) DEC442D|Disk, \\.\PHYSICALDRIVE4
>[email protected]:DEC     RZ28M    (C) DEC0568|Disk, \\.\PHYSICALDRIVE5
>[email protected]:DEC     RZ28     (C) DEC442D|Disk, \\.\PHYSICALDRIVE6

-------------------------------------------------------------------------------------

Extract from the registry

Key Name:          HARDWARE\DEVICEMAP\Scsi
Class Name:        <NO CLASS>
Last Write Time:   08/04/97 - 11:21
 
Key Name:          HARDWARE\DEVICEMAP\Scsi\Scsi Port 0
Class Name:        <NO CLASS>
Last Write Time:   08/04/97 - 15:01
Value 0
  Name:            DeviceName
  Type:            REG_SZ
  Data:            Symbios Logic C810 PCI SCSI Host Adapter
 
Value 1
  Name:            Driver
  Type:            REG_SZ
  Data:            symc810
 
Value 2
  Name:            Interrupt
  Type:            REG_DWORD
  Data:            0x21
 
Value 3
  Name:            IOAddress
  Type:            REG_DWORD
  Data:            0x11000
 
Value 4
  Name:            Mfg
  Type:            REG_SZ
  Data:            Symbios Logic
 
 
Key Name:          HARDWARE\DEVICEMAP\Scsi\Scsi Port 0\Scsi Bus 0
Class Name:        <NO CLASS>
Last Write Time:   08/04/97 - 11:21
 
Key Name:          HARDWARE\DEVICEMAP\Scsi\Scsi Port 0\Scsi Bus
0\Initiator Id 7
Class Name:        <NO CLASS>
Last Write Time:   08/04/97 - 11:21
 
Key Name:          HARDWARE\DEVICEMAP\Scsi\Scsi Port 0\Scsi Bus 0\Target
Id 0
Class Name:        <NO CLASS>
Last Write Time:   08/04/97 - 11:21
 
Key Name:          HARDWARE\DEVICEMAP\Scsi\Scsi Port 0\Scsi Bus 0\Target
Id 0\Logical Unit Id 0
Class Name:        <NO CLASS>
Last Write Time:   08/04/97 - 11:21
Value 0
  Name:            Identifier
  Type:            REG_SZ
  Data:            DEC     RZ28     (C) DECD41C
 
Value 1
  Name:            Type
  Type:            REG_SZ
  Data:            DiskPeripheral
 
 
Key Name:          HARDWARE\DEVICEMAP\Scsi\Scsi Port 0\Scsi Bus 0\Target
Id 2
Class Name:        <NO CLASS>
Last Write Time:   08/04/97 - 11:21
 
Key Name:          HARDWARE\DEVICEMAP\Scsi\Scsi Port 0\Scsi Bus 0\Target
Id 2\Logical Unit Id 0
Class Name:        <NO CLASS>
Last Write Time:   08/04/97 - 11:21
Value 0
  Name:            Identifier
  Type:            REG_SZ
  Data:            DEC     RZ28     (C) DECD41C
 
Value 1
  Name:            Type
  Type:            REG_SZ
  Data:            DiskPeripheral
 
 
Key Name:          HARDWARE\DEVICEMAP\Scsi\Scsi Port 0\Scsi Bus 0\Target
Id 4
Class Name:        <NO CLASS>
Last Write Time:   08/04/97 - 11:21
 
Key Name:          HARDWARE\DEVICEMAP\Scsi\Scsi Port 0\Scsi Bus 0\Target
Id 4\Logical Unit Id 0
Class Name:        <NO CLASS>
Last Write Time:   08/04/97 - 11:21
Value 0
  Name:            DeviceName
  Type:            REG_SZ
  Data:            Tape0
 
Value 1
  Name:            Identifier
  Type:            REG_SZ
  Data:            DEC     TLZ07     (C)DEC4BE0
 
Value 2
  Name:            InquiryData
  Type:            REG_BINARY
  Data:            
00000000   01 80 02 02 23 00 00 18 - 44 45 43 20 20 20 20 20 
....#...DEC     
00000010   54 4c 5a 30 37 20 20 20 - 20 20 28 43 29 44 45 43  TLZ07    
(C)DEC
00000020   34 42 45 30 00 00 00 00 -                          4BE0....
 
Value 3
  Name:            Type
  Type:            REG_SZ
  Data:            TapePeripheral
 
 
Key Name:          HARDWARE\DEVICEMAP\Scsi\Scsi Port 0\Scsi Bus 0\Target
Id 5
Class Name:        <NO CLASS>
Last Write Time:   08/04/97 - 11:21
 
Key Name:          HARDWARE\DEVICEMAP\Scsi\Scsi Port 0\Scsi Bus 0\Target
Id 5\Logical Unit Id 0
Class Name:        <NO CLASS>
Last Write Time:   08/04/97 - 11:21
Value 0
  Name:            DeviceName
  Type:            REG_SZ
  Data:            Tape1
 
Value 1
  Name:            Identifier
  Type:            REG_SZ
  Data:            DEC     TZ885    (C) DECCC34
 
Value 2
  Name:            InquiryData
  Type:            REG_BINARY
  Data:            
00000000   01 80 02 02 33 00 40 18 - 44 45 43 20 20 20 20 20 
[email protected]     
00000010   54 5a 38 38 35 20 20 20 - 20 28 43 29 20 44 45 43  TZ885   
(C) DEC
00000020   43 43 33 34 51 34 00 04 - 16 01 01 02 11 09 11 1a 
CC34Q4..........
00000030   80 00 01 01 43 30 30 31 -                          ....C001
 
Value 3
  Name:            Type
  Type:            REG_SZ
  Data:            TapePeripheral
 
 
Key Name:          HARDWARE\DEVICEMAP\Scsi\Scsi Port 0\Scsi Bus 0\Target
Id 5\Logical Unit Id 1
Class Name:        <NO CLASS>
Last Write Time:   08/04/97 - 11:21
Value 0
  Name:            Identifier
  Type:            REG_SZ
  Data:            DEC     TZ Media ChangerCC34
 
Value 1
  Name:            Type
  Type:            REG_SZ
  Data:            MediumChangerPeripheral
 
 
Key Name:          HARDWARE\DEVICEMAP\Scsi\Scsi Port 0\Scsi Bus 0\Target
Id 6
Class Name:        <NO CLASS>
Last Write Time:   08/04/97 - 11:21
 
Key Name:          HARDWARE\DEVICEMAP\Scsi\Scsi Port 0\Scsi Bus 0\Target
Id 6\Logical Unit Id 0
Class Name:        <NO CLASS>
Last Write Time:   08/04/97 - 11:21
Value 0
  Name:            Identifier
  Type:            REG_SZ
  Data:            DEC     RRD43   (C) DEC 1084
 
Value 1
  Name:            Type
  Type:            REG_SZ
  Data:            CdRomPeripheral


T.RTitleUserPersonal
Name
DateLines
562.1Alone in the Dark...EVTAI1::9dhcp42.evt.dec.com::BERNEUILFri Apr 11 1997 02:144
hey, is there anybody at home ?

Michel
562.2only one person who can help on our teamDECWET::EVANSNSR EngineeringFri Apr 11 1997 15:452
and she's *really* busy.  Also, if you are a support center person, I believe
 you now can call Legato direct, see DECWET::DECNSR-SUPPORT for details.