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Conference decwet::networker

Title:NetWorker
Notice:kits - 12-14, problem reporting - 41.*, basics 1-100
Moderator:DECWET::RANDALL.com::lenox
Created:Thu Oct 10 1996
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:750
Total number of notes:3361

435.0. "NTclient modify = NSRD CRASHES !!" by TRN02::FRASSINO () Fri Feb 21 1997 09:12

    Hi all,
    working for a "try and buy" NT v4.3 Networker Client setup, I'm in
    troubles.
    I've confugured the NT4.0 client in the client setup window, and all
    seems ok.
    If I try to start a backup from the client side, the client answers
    something like "architecture does not match".
    Also from the server the savegroup fails with the same error.
    So, using my experience, I've tried to modify a client attribute ( i.e
    group ) in order to make a reload of the clent characteristics on the
    server side.
    In this case, if I read the /nsr/logs/daemonlog I see
    
client: client_test type.attrs is 0 err is 1073930528
nsr_ping: buf returned was pools supported: Yes;
remote user: SYSTEM;
groups: Administrators, Everyone;
arch: Windows NT
clienttest: res_parsebuf returned Unexpected end of input
client: client_test type.attrs is 1075725952 err is 0
    
    and the nrd daemon crashes on the server.
    
    The NSR server is an alpha Unix v3.2 with patches.
    
    I've tried to install the alpha NT kit ( the new one on the ftp site )
    and the result is exactly the same .
    
    Any help or idea ?
    
    If needed I have the nsrd crashes available and I can send you via ftp
    ( ~ 5 MB each ).
Thanks a lot for any help
    
    				*8( Pierpa
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435.1DECWET::ONOSoftware doesn't break-it comes brokenFri Feb 21 1997 12:107
Pierpa,

Try this - when you create the client, put the string Windows NT 
in the architecture field.  I think this will workaround the 
problem with a V3.2 server on Digital UNIX.

Wes
435.2DECWET::RANDALLFri Feb 21 1997 12:283
Also patch 2 for Networker NT V4.3 should help this problem.

-- Rich Randall
435.3Wich patch for INTEL ?????TRN02::FRASSINOTue Feb 25 1997 02:0515
    Rich,
    I've found patches related to Alpha and Intel.
    The Alpha patches kit contains an entry ( patch 2 ) that can be useful.
    Tha Intel Patches kit contains a README that mention 3 files, but
    patches 3 doesn't existon the filesystem. Patches 2, in my opinion, 
    doesn't match my problem. Does patches #3 exist really and can be
    useful ??
     
    I point out that my Alpha/Intel are NSR CLIENTS, and I use a
    Digital Unix NSR SERVER v3.2 + patches.
    
    Any help will be well accepted !
    
    					*8( Pierpa
    
435.4DECWET::RANDALLTue Feb 25 1997 12:2313
Pierpa,

Whoops, I made the erroneous assumption that your NT clients were Alpha NT
clients.  The problem that you are experiencing is a know bug.  There is a 
patch for the NT Alpha client and there will be a patch out by tomorrow or
so, that should fix Digital Networker V4.2A-B servers.  A patch for the 
the V3.2 server will take more time, however.  As far as I know there is no
patch for this problem on the NT Intel client.  If possible I would suggest
upgrading the server to 4.2B and installing the patch that should be available
in a day or two.  If that is not possible then I can back port the patch to 
V3.2 but that will take signifigantly more time.

-- Rich Randall
435.5Additional infos.TRN02::FRASSINOTue Feb 25 1997 22:3912
    Rich,
    thanks for your reply.Now we have the correct scenario to work on.
    You correctly suggest to migrate to a newer version of Unix NSR server,
    but in my case the situation is a little bit more complicated.
    Infact, I'm also working on a Field test for NSR-HSM, and I'll have to
    upgrade to v4.0x (Digital Unix OS) and new NSR-HSM (v4.2C) in the
    future; inaddition I've ~150 workstations as clients (100 Alpha, 20 Sun
    and 30 HP).As you can see an additional upgrade now to guarantee PCs
    backup is really a risk.
    Let me know how we can go ahead, anyway.
    Thanks a lot for your help!
    				*8) Pierpa
435.6DECWET::FARLEEInsufficient Virtual um...er....Wed Feb 26 1997 10:0613
Pierpa,

What Rich is telling you is that there is a patch avilable for the V4.2B
version of NetWorker (which will function either on 3.2x or on 4.0[a|b]).

If you for some reason cannot upgrade your NetWorker server past 3.2, then
you'll just have to wait.  It really is a substantially larger job
to port the fix to the 3.2 code.

As far as the  number of clients, I must be missing something: We do not
require that you upgrade all of your clients in order to upgrade your server.

Kevin
435.7DECWET::RANDALLWed Feb 26 1997 17:544
RE .-1

>(which will function either on [Digital UNIX] 3.2x or on 4.0[a|b]).

435.8NSR HSM Field TestDECWET::SDYI'm late, I'm late...Wed Feb 26 1997 18:1216
re: .5

Pierpa,

   Just noticed your note about NSR HSM Field Test, we haven't heard
   from you in quite a while and figured you had opted out. The Field Test is   
   now closed, and you should be aware that the license paks will expire in 
   April. You are welcome to try the kit until expiration, but please be aware 
   that we will have very few resources devoted to answering any FT kit 
   questions. (we're in the midst of our SSB submittal)

   If you have any other questions about NSR HSM, feel free to send me email at
   [email protected] or DECWET::sdy

Steven D. Yee
NSR HSM Project Lead