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Conference decwet::networker

Title:NetWorker
Notice:kits - 12-14, problem reporting - 41.*, basics 1-100
Moderator:DECWET::RANDALL.com::lenox
Created:Thu Oct 10 1996
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:750
Total number of notes:3361

369.0. "Problem installing 4.3 on Alpha" by HERON::mogg1.ebc.vbe.dec.com::martink () Fri Jan 31 1997 03:24

Hi,
	I have the following problem with NETWORKER 4.3 for ALPHA NT
NT V4.0 (with and without service 2)

When trying to install the new kit I get the following message.

Networker 3.51 User is running
Please close all Networker windows before restarting SETUP

I have tried removing the original networker by hand and removed
all registry entries and rebooted?.

Any idea where I go from here?

Kev Martin

T.RTitleUserPersonal
Name
DateLines
369.1DECWET::KOWALSKITime's not for savingFri Jan 31 1997 08:003
Please mail me the output from nsrsup.bat.  You can obtain
it via anonymous ftp to littlebird.zso.dec.com.  It will
be in the top level directory.
369.2DECWET::KOWALSKITime's not for savingFri Jan 31 1997 08:4214
Belay that order, matey.

You probably have a window open, eg a command prompt window,
that you gave the title "NetWorker" to.  Close that
window.  If it still doesn't work, mail me the output
from nsrsup.bat.

On of the checks that the installation makes is that none
of the GUIs are running from previous versions.  If they
were, the installation would be unable to replace those
files.  The way the installation tells is to check on
the window's title.  The 3.51 gui was entitled "NetWorker".

Mark
369.3HERON::mogg1.ebc.vbe.dec.com::martinkMon Feb 03 1997 01:473
It was the window with the name networker being open was the problem

Ta very much