Conference jamin::pathworks32

    What version/who's version of LAT was your customer running
    before PW32?

    Tom

    Tom,
    
    Excellent question!  I will *assume* it was the LAT that comes
    with Reflection (WRQ does supply its own LAT, doesn't it?)
    Customer is on PDT.  I will verify when he gets in that this
    is the case.  Does this have to be uninstalled or something?
    
    Diane
    

    Hi,
    
    I also have another customer with the same problem.  He has NT 4.0,SP2, 
    with the Kernel Hot Fix and Pathworks 32 and gets the DR Watson
    application error with R2WIN.EXE.  If he does not install Pathworks and
    uses Reflections with Telnet it works fine.
    
    They have DELL XPS 180 pc's with 3c509 cards.
    
    I checked the WRQ website and found a Tech Support Article (2007) that
    says they are currently working on support for Meridian SuperLAT under
    NT 4.0.  
    
    I heard somewhere that our LAT is a port of the Meridian SuperLAT, is 
    that true?
    
    If the above is true then we may have the same problems of not
    working with NT 4.0.
    
    Thanks in advance,
    
    Jerry

    >    I heard somewhere that our LAT is a port of the Meridian SuperLAT,
    is 
    >    that true?
    
    Yes.
        
    >    If the above is true then we may have the same problems of not
    >    working with NT 4.0.
    
    Err.. no.  The problem is in the way Reflections interfaces with
    our stuff.  *WE* wrote the interface to our implemenation of LAT.
    The fact their stuff doesn't interact correctly with our stuff
    when our stuff came out after their stuff should not be surprising.
    
    We've been in contact with WRQ.  They are in the process of using
    our DECTAL interface when talking to our components.
    
    A wise move as far as I'm concerned.
        
    Tom
    
    

    Jerry...thanx for the input!  It's good not to feel like the Lone
    Ranger.
    
    Tom...thanx for the analysis.  This gives me something to give back
    to my caller.  Could not reach him yesterday, so still not sure what
    transport Reflection was using before PW32 was installed.  It may
    have been Telnet, like Jerry's caller...
    
    Diane           
    

    Hi Tom,
    
    Since we are on the subject of Pathworks 32 LAT have you heard anything
    about PC's hanging (required power off reboot) if left overnight or
    unattend for sometime.  The customer removes LAT and installs all the
    rest of Pathworks and it works fine, problem with LAT? 
    
    We have checked the CMOS suspend feature which was not ON.  These are
    DELL XPS pentimum pro 180 pc's with 3c509 cards.
    
    Any help would be appreciated, and thanks for the previous on
    Reflections.                                             
    
    Jerry  

    Are you referring to the problem reported in note 268?

    We have several CLDs on it.

    I've been trying for the past 2 days to reproduce it but
    could get it to fail only once.

    We gave the customer new copies of DECTAL and PWIOCB32 and
    apparently it happens less frequently.

    It's certainly not happening very frequently on my machines.

    Tom

    Hi Tom,
    
    Does note 268 also affect pc's with NT 4.0, SP2, with Kernel Hot Fix 
    (DELL XPS 180 pc). 
    
    They have a terminal session via LAT going and leave for sometime or
    overnight and the pc will be hung solid requiring a power off reboot.
    
    They have the standard MS screen saver going and we checked cmos setups
    for Suspend mode but did not find one (like the Gateways that have that
    problem).
    
    Jerry

I can't say.

It sounds somewhat similar.

Tom

    Tom,
    
    What about Reflection running over Telnet, not LAT?  Does the
    DECTAL issue apply?
    
    Diane
    

    As mentioned in another note (by Jeff?) it depends whose Telnet
    we're talking about.

    For ours, I'd be surprised if Reflections could talk directly
    to our PWTELNT without DECTAL.  PWTELNT is freshly ported to
    32 bits.  The interface, by necessity, is new and slightly different.

    It's silly for someone to code to our terminal protocols without
    using the DECTAL interface.  WRQ, to their credit, is changing 
    their emulators to use DECTAL.

    Tom

    Hi Tom,
    
    Is it possible to get the updated files mentioned in the previous
    notes that help with the LAT hang problems.
    
    

    DECTAL and PWTELNT haven't changed appreciatively since 7.0.
    Changing these files won't help the Reflections problems.

    What will help is when WRQ ships a Reflections product that
    uses the DECTAL interface instead of trying to talk directly
    to the transports.

    They have asked us for help/suggestions in the past and we've
    helped as much as we can.  There's nothing else we can do.

    Tom

    Message received and understood.  Customer also understands it as
    a problem with Reflection code.  For now, he is going to install
    just the PW licensing from the new 1.4 kit and try to run everything
    over TCP/IP with no DECnet or LAT.
    
    Thanx,
    Diane